Customer Ratings & Reviews
- Model:
- PES7227ELES
- SKU:
- 6111517
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers find value in the 2.2 Cu. Ft. Countertop Microwave's convenient size, ease of use, and quiet operation. Many appreciate its attractive appearance and powerful heating capabilities, while some experienced issues with the door mechanism and the condition of the microwave upon delivery. The availability of trim kits also proved problematic for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
GE Profile microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it a few weeks and I love it. It’s very quiet and I love the inside bc it’s a gray instead of white.
I would recommend this to a friend - Pros mentioned:Noise level
Profile doesn’t disappoint
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE is my go to. This model is sleek and quiet. Highly recommend!
I would recommend this to a friend Inherent defect - Door open button
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only took 10 weeks of use by just 2 people for the button that opens the door to break. U-tube pointed out that this is a common problem. Solution - I qualify for a rebate on a replacement unit that I have to pick up and install myself; no expectation that the button on the next one will work any better than the first because the button actuator still uses a cheap plastic part where something more durable (metal) needs to go.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret you had this experience and appreciate you sharing your concerns. We're confident the new model will work well for you.
Great Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our workplace needs + quick to arrive!
I would recommend this to a friendMicrowave GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The built-in version looks good in our kitchen and functions well
I would recommend this to a friendGE Microwaves- 2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like the GE Monogram I just replaced. So far so good!
I would recommend this to a friendnot built to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not built to last! This GE only lasted 3 years and I've replaced it several times. I am done with GE.
No, I would not recommend this to a friendDANGER: Starts sparking after 15 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this unit with our brand new build home. After 15 months it started sparking. We contacted GE but they just wanted to charge us $99 plus parts and labor. We did some research and found similar article of other who had this issue including starting fires. What has happened to GE - they have gone downhill.
No, I would not recommend this to a friendDon't make the same mistake
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived poorly packaged, like it had been an open box item. Dents in the sheet metal, and a concave back. It was a disaster.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for reaching out. Our apologies that you had this experience. We understand your disappointment and frustration stemming from this situation. We appreciate you taking the time to share your valuable feedback. Warm regards. -Don@GEA
Does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work. I tried to return it, but could not.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Oh my! We're terribly sorry to hear that your microwave is not working. We understand how disappointing this must be and we'd like to help! Please send us a private message on any social media platform so we can gather some additional information. We look forward to helping you soon. -Kacie@GEAppliances
SPARKS FLYING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave starting sparking and making crazy noises!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're sorry to here that you had this concern with your microwave. This is not the experience that we intend for you to have. For further assistance please review page 21 of your owner's manual. Kind regards. - Don@GEA
Burned out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this particular microwave. I have had this one for less than a year before it started burning electrical inside the unit. I have never had a microwave last for such a short period of time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Hazemaker - thank you for providing a review of your microwave. We are very sorry to hear of the difficulty you have experienced. This is certainly not what we would expect to hear and we apologize for your inconvenience. Please exercise your one year warranty and contact GE Factory Service at 1-800-432-2737 for assistance. We hope this helps! Thanks for providing your feedback! NANCYatGEA
Returned it promptly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this to replace an older ge profile which we loved. Door was flimsy, horrible rattling sensation, seems like it was shipped with broken parts on the inside of the casing?
No, I would not recommend this to a friend