Customer Ratings & Reviews
- Model:
- PES7227ELES
- SKU:
- 6111517
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers find value in the 2.2 Cu. Ft. Countertop Microwave's convenient size, ease of use, and quiet operation. Many appreciate its attractive appearance and powerful heating capabilities, while some experienced issues with the door mechanism and the condition of the microwave upon delivery. The availability of trim kits also proved problematic for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. The inside of this microwave is large and holds a large dinner plate.
I would recommend this to a friend GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave but GE keeps changing size of the kit to use the microwave as a built in. The kit cost almost as much as the microwave. The only reason for this is to charge us more money.
I would recommend this to a friend- Cons mentioned:Condition
No a correct item description, lost it all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the GE profile 2.2 CuFt SS Microwave from the store, open box, however, the description provided details about the great condition of the unit. However, it did not include the big dent on the unit door, it looks terrible. The product was stored in a safe place by me until installation since the new kitchen cabinets were delayed. Unfortunately, I opened the box 6 weeks after to realize the damage, and the date for returning it was expired. So, I have to buy a new one and lost almost $400. In addition, the unit was described as Built-in compatible, which is not, so anyways I cannot use it for the intended application. Between supply chain issues and this kind of situation, it adds to the stressful lives we already have.
No, I would not recommend this to a friend Came Damaged Open Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product box was open, dented in multiple areas would not recommend online purchase
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is not the ownership experience we want for you and apologize for your inconvenience.
- Pros mentioned:Ease of use
I like the PROFILE line
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the GE Profile line. Microwave works like a charm. Easy to clean and operate. Clock LED is white.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Trim kit
Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size is nice did not fit space trim kit not available
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, middle of the road microwave. I would recommend.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for taking the time to write a review. We appreciate your feedback that will be provided to our product development team. If you have any other questions or concerns please let us know. Best regards. – Don@GEA
- Pros mentioned:Size
Big size microwave!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great product, we have profile line of ge appliances and this is a great add on. Big enough to cook a family size pizza...happy with the product.
I would recommend this to a friend - Pros mentioned:Looks
Very attractive and looks great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, and has a nice clean look to the front of it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
Thanks so much for your awesome review! We're so happy to hear that your microwave is working great for you. This unit will certainly last you a long time. Thanks for being part of the GEA family! Wishing you well. Mike@GEA
- Pros mentioned:Ease of use, Noise level
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love color and design.Quiet operation easy to clean.
I would recommend this to a friend - Pros mentioned:Looks
Nice and functions as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works as advertised and looks nice in our coffee bar.
I would recommend this to a friend Worst customer service in the world
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a GE microwave that died within 3 years. Purchased this one as a replacement. It died 7 days after installation by Best Buy. Contacted customer service and was told I would have to pay another 215.00 dollars to have it removed and a new one installed. Returning the microwave alond with a 4K tv and Apple Watch that were just purchased for Christmas and won't ever buy another product from Best Buy. This is after spending thousands and thousands of dollars with the company. After I make these returns I'll never step foot into a store or order anything from them.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
- Pros mentioned:Size
Need a replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement for my old microwave It’s an in cabinet It was hard to find Glad I found it at BB FITS PERFECT
I would recommend this to a friend - Cons mentioned:Condition
Dented on arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been a great microwave if the door wasn’t dented when it was delivered. No damage to the box so it must have been packed that way. No additional stock available so now I’m looking for something different.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your microwave's door was dented upon arrival and that you had to replace it. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product and service by best buy, I have many products from best buy
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, and thanks for reaching out. We are glad to hear that you are satisfied. We always strive for a great experience. We hope this helps. Take care! -Mel@GEA
Keypad died at 18 months of life!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this GE 2.2 Profile Sept 2020 to replace the same size during a remodel. I had to return and upsize the trim as the dimensions on Best Buy site were wrong (needs 27 inch trim). It has worked well until now -- suddenly the display cycles random numbers and none of the buttons are working. The warranty was only one year, so I'm looking at a $140 service visit just to come look. Probably cheaper to just replace, but I am NOT happy!
No, I would not recommend this to a friendBest Microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a replacement for a model that isn't available anymore and it has been a huge upgrade for our kitchen. Lots of functionality when defrosting, melting or even making popcorn. Hands down the best microwave.
I would recommend this to a friend- Pros mentioned:Size
Sleek look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is perfect for our needs. Using for a built-in look by adding it to a custom cabinet. Very unique.
I would recommend this to a friend Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box to replace my old GE profile microwave. It's been a few months and it works great, no issues so far. Best part is that it was a lot cheaper than buying new and just bought 2 yr warranty.
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Easy to install, works well, clearly visible buttons!
I would recommend this to a friend