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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 110 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation, excellent cleaning performance, and the helpful third rack. Many appreciate the ease of use and the effective bottle jets. However, some customers reported issues with the door and concerns regarding the dishwasher's reliability and installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 110 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Overall great! Not perfect at drying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we love the dishwasher. It's very quiet and cleans the dishes well. However, even on the "high" heat option, it doesn't totally dry the dishes. Always moisture on all the cups. It seems to improve if you let the dishwasher sit closed for a while after the cycle finishes. It also goes through rinse aid MUCH faster than my previous dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Third rack

    Rated 5 out of 5 stars

    GE Profile dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, love the top rack. Easy to use. Looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to installation. I’m glad we bought the installation kit. The kit includes a power cord, so I added a 110 outlet at the back of the cabinet. (The old GE dishwasher was hard wired, which is also to code). My water supply valve started leaking during test. Easy to fix by tightening the gland nut. Passed test, Sliding dishwasher into the cabinet requires some wiggling and adjusting the larger supply of insulation. Very happy with everything. Be sure to follow instructions. Must pour a quart of water in the bottom to prime the pump. Next, Oh Oh, it’s not working. We were standing right next to it and couldn’t hear it at all until it started pumping out the water and only then some small sound of water flowing from the sink drain. VERY happy with this dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    I love my new GE Profile dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new dishwasher. I particularly love the top rack where silverware can be organized very efficiently. The dishwasher is very quiet with several impressive cycle options, including an automatic one. The bottom rack also fits my various dishes very well. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Quietest dishwasher ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dishwasher is quiet and efficient. Love the third shelf for oversized utensils.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great GE Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GE dish washer. Very quiet and do an excellent cleaning job. Even greasy dishes came out clean. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    looks nice and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this dishwasher for 3 weeks and all ready have problems with draining it . Says check drain system and i drain line out and hooked it back up and did it again . Is a nice unit but we used it for a while 17 washes till problems began. Not a fan of the door either it just falls when you open it or the 2nd shelf which seems to catch on something every time so i dont see that lasting to long either

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh my. We certainly don't want you to continue having issues with your new dishwasher draining or have the door falling open. We do encourage you to schedule service for your door to be adjusted by calling 833-426-3393 and to call if the issue of the drain persists as well. We are glad you were able to get the drain emptied and hooked up again to get it working. If needed, you can also check the troubleshooting tips on page 22 of the use and care manual which can be found on the product page. GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 3 out of 5 stars

    Design of the drainage system could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is quiet and does a good job cleaning dishwasher and they come out dry and clean. However, the drainage system gets clogged easily and this is with dishes that are rinsed before being put into the dishwasher. I have had this dishwasher for about 6 months and it has stopped working twice. I was able to restore function after cleaning out the drainage hose and removing the water from the bottom of the machine using a shop-vac and cycling the power. Ultimately the design of the drainage system could be better.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thank you for your feedback on your dishwasher. We're pleased to hear that you've had positive experiences with its cleaning performance and quiet operation. However, we sincerely apologize for the inconvenience caused by the drainage system issues you've encountered. Your concerns are important to us, and we appreciate your detailed input regarding the clogging problem and the challenges you faced in restoring functionality. We take your feedback seriously and will share this information with our product development team for future consideration. We appreciate you bringing this to our attention and choosing GE Appliances for your home! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use, Noise level, Third rack

    Rated 5 out of 5 stars

    Quiet and cost effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, third rack is very helpful. Quick installation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet & Clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silence is GOLDEN! I never know when it's running. The bottle jets make my life easier considering I use bottles for Kefir, juicing & Kombucha. It's a faster wash cycle than my previous washer. Clean dishes every time and I've washed most every night for the past month.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Nice rack!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bear to install but only because the trim strips and insulation kit is so heavy duty compared to a cheaper dishwasher. Love the third rack up top for flat things. Super quiet while washing if you install the sound dampening parts that come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Complete your GE Profile kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a week so I haven't put it through its' paces yet. We have run it twice. Once to make sure of no leaks, second time with dishes. It is extra quiet, and with our new open concept kitchen/living room quiet is good. I like how the rack can be adjusted side to side, the special silverware drawer, and the glass cleaning nozzles. I would recommend you give careful consideration to ordering through Best Buy as it was a nightmare getting my appliances. Missed delivery windows, communication promises not kept, etc. Too much undo stress and lack of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine, everyone should own one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the best dishwasher ever. It gets the dishes flawlessly clean and the glasses come out sparkly, without any spots at all. I also love the smart controls and that it doesn't make any sound when running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly. Highly. Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dishwasher! Super, super quiet. Some will say that a 44dB dishwasher is “indistinguishable” from this 39dB dishwasher. They are wrong. I replaced a 44dB dishwasher with this one and the change was obvious. A 44dB dishwasher is an awesome dishwasher by 1990s standards. But it’s no match for this. It’s also true that the racks in this dishwasher are second to none. Highly. Highly. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dishwasher! We bought it because we had a plumbing drain pipe that runs behind the dishwasher and this was the only one that had enough clearance in the back to fit over the pipe. The cycles are not that long compared to other dishwashers and range from 57 minutes to a little over 2 hours (compared to 2-5 hours for our Whirlpool). The third rack is a bit of a stretch so I've considered removing it. To fit the third rack limits the height of the other two racks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great quiet dishwasher.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this dishwasher. It is very quiet and does a nice job cleaning dishes...and has nice functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super quite and the bottle jets are amazing. Best dishwaster

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet and efficient dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new dishwasher since our last GE model had an urgent recall (immediately stop using). Since we have a great room with kitchen and family room together, we needed a quiet model. This filled our needs and then some. We love the bottle wash heads on the upper rack and the concentrated nozzles under the silverware holder on the bottom rack. We also love the display which gives washing cycle status (washing, drying finished); our family was famous for opening our prior model not knowing it was mid cycle. My only negative was the Best Buy sales staff when trying to place the order by phone. I was hung up on twice. I ended up ordering via the web and somehow my request for installation was dropped. Frustrating and unprofessional to say the least.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! Super quiet and cleans well. Like that the app tells me when it’s done or that the rinse aid is low.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    First expensive dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and clean good, very easy to install plus Wi-Fi is good. All my appliances are ge profile and they last long time

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - congratulations on your new, beautiful GE Profile Dishwasher! We’re glad that it was easy to install and that you’re enjoying the quiet running sounds and excellent cleaning power. We’re honored that you’ve chosen our amazing GE Profile line for all of your appliances and are confident they will continue to be a favorite in your home for years to come. Please feel free to reach out anytime if you ever have any questions, as we’re happy to help. Have a wonderful day! Lauren@GEA GE_Appliances