Customer Ratings & Reviews
- Model:
- PTW900BPTDG
- SKU:
- 6505208
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology highly, praising its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the attractive color options. While some experienced occasional balance issues, the positive feedback on features like Alexa integration and the powerful spin cycle outweighs this concern. Overall, the washer receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Dont purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, broke after 2 weeks. Cant return it and the service takes 3 weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Oh no! We're incredibly sorry to hear that your washer has broken after two weeks. We understand how disappointing this must be, especially as service is going to take three weeks. We'd like to see if we can help! Reach out to us on social media so we can gather some additional information. We look forward to helping you soon. -Kacie@GEA
Not pleased!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high tech and confusing to use. The washer didn't fill to cover the load, so it probably didn't wash the load properly. The dispensers were still full after the load finished, but the Tide pods did disolve. I'm not pleased. They are replacing the unit on Monday, I will review again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We're so sorry to hear how displeased you are with your washer. That's not something we want for our customers to feel when using our appliances. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If you need any assistance, please reach out to us. Mike@GEA
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the the color works flawlessly packed with features
No, I would not recommend this to a friendBrand response from GE Answers
Posted .- Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with the color and all the features on your new washer! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Wi-Fi feature. I can put my clothes to wash go about my duties and then my phone gets a notification when the clothes is done. If I forget it’ll remind me after 30 minutes.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - It's great to hear that you're loving your new GE Profile washer! The smart features really does make washing loads more convenient and the notifications are always helpful. Thanks for sharing your experience and have a great day! - Don@GEA
Like it up to now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having only had it one month, we like it very much, it is very quick washing and seems to do a good job.
I would recommend this to a friendNew washer has been a blessing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Early and initial impression is very good! Strong and well built. Easy to figure out features and cleans and spins well!
I would recommend this to a friendNice apearance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appearance is nice. But don't leave unwashed clothes in the washer because it won't start! Youd have to take the clothes out and start the cycle and the put clothes back inside. I guess it confuses the sensor.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey,
We appreciate you sharing your insight with us. It's nice to hear you like the design of the unit. You should be able to load your clothes without having to start the washer and it still operate normally. You can also use the smart features to schedule your washer. If you have any particular questions or concerns, you can reach out to us anytime. Take care. Mike@GEA
Best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to use , Best Buy have the best costumer service!!
I would recommend this to a friendNew washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and this was the best buy and the availibilty
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you contacting us about your washer and are glad its working great for you. We hope this unit and any other GE appliance you own continues to impress you for many years! If there should be anything that comes up in the future, please let us know. We would be happy to help. All the best! Dianna@GEA
Unbelievably bad washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a nightmare! Washer and dryer delivered 2/3. Neither worked. Called immediately. Replacement washer delivered 2/9. This one also not working. After messing up scheduling of repair, the technician essentially said the problems are how it’s designed to work (no water, banging during spinning) but did work on the dryer and it stopped screeching. The washer is worse since the repair visit. The machine thrashes around violently on spin banging against the case, until it just gives up.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We definitely share your concern and would like to know a little more. Do you mind sending us a PM/DM on any of our social media pages with the model and serial number of your appliance, and any additional details including service/case numbers? We'd like to see what we can do to help.
Dented
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came damaged and I'm still waiting for my credit!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We apologize for the delay in our response and for the issues you've had with your washer arriving damaged. Please reach out to us via a private message on Social Media if you still need assistance. We are happy to help! Joyce@GEA