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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 231 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers regard the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology highly, praising its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the attractive color options. While some experienced occasional balance issues, the positive feedback on features like Alexa integration and the powerful spin cycle outweighs this concern. Overall, the washer receives overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 231 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the capabilities and advanced technology of the washer. The capacity is great for larger loads. We’re very happy so far with how it’s performed.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I have not had any issues with my clothes getting washed properly. Clothes comes out clean. I recommend duo since I got both washer and dryer. I also like the look.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that your washer and dryer have been working great for you so far and that you are liking the look of the units as well. We hope it continues to work great and impress you for many years. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this new washing machine! Fancy blue color is nice as well - we have no complaints! Side note: it's easy to reach the bottom of the tub, which is always a plus!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your purchase! This is such a beautiful washer with some amazing features! The color is an eye catcher for sure and we are so pleased you are happy with your new washer. It does offer easier access with capacity! You can enjoy large capacity and still reach the bottom of the washer with comfort and ease, which is always nice. If you have any questions on your washer, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes better than my previous washing. It removed stains from a comforter from my kids spilling on the bed that my previous washer didn’t get out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day!

      This is awesome to hear. We're happy to know that this washer is performing well! Hopefully you've had a chance to try out all of the features. If you need any assistance, please let us know. Have a fantastic day! Mike@GEA GE_Appliances

  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely notice the difference in how clean the clothes feel with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great. Love that it holds and dispenses the detergent. Also love the many options for the type of load. The large capacity makes it easy for towel and bedding loads, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use it yet. It is a beautiful machine though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features that this washing machine has to offer. Have not activated the Wi-Fi connections yet. Did wash a large load, clothes were clean & smelled great with less time than my old LG washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Aw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it to pieces!!! Finally stopped using a front load washer! They suck! This rules!

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer, works great, gets the clothes washed real good, I love the high tech feeling I get from washing my first load with it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Ms Smith

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my washer. I especially like the smart app feature.so far I am happy with the cleanliness of the clothes along with the options available. I would recommend this product for delivering on its claims and at a reasonable price.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your positive experience with your washer! We're delighted to hear that you're very satisfied with this model and that you're enjoying the smart app feature and the cleanliness of your clothes. Your recommendation means a lot, and we're pleased to have met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy washing! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I highly recommend it to anyone. It did take 3 attempts to get it delivered to us but it was well worth the wait

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine is super quiet and works great cleans clothes perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the greatest! The functions are very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase. Learning more about it.So far it's great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE 5.4 cubic deep tub washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, large capacity and options galore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth washing machine purchase and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visited local BestBuy store. Looked at washing machines on display. Compared features versus our needs. Talked to sales person who gave us answers to our questions. We made a selection and bought. Washing machine (GE make) has been installed and old poorly working machine was transported away. Two men who brought in unit were fast, explained what they were doing and took care of the old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Washer is working good after tech came back out and balanced it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it less than a month , so far I like it and had no problem with it. I love the color and sapphire blue. It’s very pretty

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      - Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with the color and all the features on your new washer! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, if you’re looking for a top load washer with all the bells, thisnis the one

    I would recommend this to a friend
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