Customer Ratings & Reviews
- Model:
- PTD90GBPTRS
- SKU:
- 6494216
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the large capacity, effective drying performance, and attractive color of this 7.3 Cu. Ft. Smart Electric Dryer. Many appreciate the fabric refresh and steam functions, along with its quiet operation and ease of use. The energy efficiency is also frequently praised. While some minor concerns were raised about the dryer door, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying performance, Overall performance
ge profile 7.3 dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with purchase... works great... drys clothes quickly
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave us your review. We are happy to hear that overall, you are satisfied with your dryer unit and we hope it becomes a highlight piece in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely. Dianna@GEA
- Cons mentioned:Noise level
Read before buying
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dryer for 11 months. I have called for service twice. The issue has not been totally resolved because of the problem. If I put in a light load, sheets, or just a few towels the most horrible pounding happens. It sounds like the dryer is going to go through the floor. I called service to come out. Tried to re-create the scenario that causes the problem, to no avail. I even shot a video of it with sound. So, what I do now is if this happens, I throw in a couple of heavy bath rugs to add more weight. If the pounding continues, I turn off the dryer and unplug it for 2 minutes. Plug it back in and wait another 2 or 3 minutes for re-set. That has worked, for me anyway. But for the price of this dryer, it hardly seems fair. As a side comment, if I can reset a dryer by unplugging it and plugging back in, there is too much technology at work. I just want to dry my clothes. Not reboot a PC. I gave this 2 stars because I can use the dryer most of the time. But malfunction still occurs and it's frustrating.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear you've had these issues with your dryer. We can understand how frustrating this is for you and apologize for your inconvenience. Please reach out to us via a private message on Facebook with your model and serial number, address, email and phone number. Thank you! Joyce@GEA
Smart Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size dryer. Love the color! Not loud as some dryers can be.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to share your feedback on this lovely GE Profile Smart Dryer. We’re happy to hear that you’re loving the beautiful Sapphire Blue finish and the spaciousness of the model! We’re confident that you’ll be enjoying your dryer for years to come and want to thank you for becoming a part of our GE Family. Have a wonderful day! Lauren@GEA
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet and efficient. By far my best dryer ever
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that your dryer has been working great for you so far. We hope it continues to work great and impress’s you for many years. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
- Pros mentioned:Capacity, Color
Very nice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Large capacity for a dryer. Nice color.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you taking the time to reach out to us with your feedback! We are happy to hear you are enjoying the dryer and the large capacity for laundry. We hope it continues to work great for you. Take care! -Mel@GEA
- Pros mentioned:Capacity
Great dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow nice dryer! My daughter was taken in by the color, but truly overall a good dryer for the price. The door is a little noisy/hard to open/close, but otherwise works really well! Large capacity (we dried 2 blankets in it at one time already!) The lint trap is very small, but hasn't caused any issues yet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase! We can understand why your daughter was drawn in by the color. The Sapphire Blue is absolutely stunning! This model has some amazing features include the Steam and the Fabric Refresh to freshen up lightly worn items without needing to wash them, or diffuse a chosen scent during tumbling to freshen your garments. If you are having issues with opening and closing the door, we would recommend that you take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737 and they can get this resolved for you. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing upgrade to our previous system! Easy to use and having the app to coincide with the laundry is a nice addition while doing other errands or house chores. Still learning the balance of the damp settings with the wrinkle free capabilities to get clothes crispy without ironing, but other than that, GREAT PURCHASE!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to share your detailed review. We’re thrilled that you’re finding your new GE Profile Smart Dryer so easy to use and that it has been a great purchase! It’s also great to hear that you’ve been utilizing all the amazing Smart Features with the SmartHQ App - we agree that it certainly makes doing household chores easier when you can easily check in from anywhere. We appreciate you being a part of our GEA Family and feel free to reach out anytime if we can be of assistance. Have a great day! Lauren@GEA
- Pros mentioned:Color
happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dark blue. This is a replacement for the same dryer I have. It has been a real trooper.
I would recommend this to a friend - Pros mentioned:Color
Gorgeous dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the color is gorgeous! Very happy with the size and functionality of this dryer. Love it!
I would recommend this to a friend My friendly new dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer because it’s self efficient and saves on drying time. Since I purchased it my electric bill has decreased which I’m very pleased. It fits perfect in the same where my old dryer use to be. It’s very easy to use and very friendly to understand how it operates.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad you had such a great experience and love your new GEA dryer so far. We hope that you continue to enjoy using your unit for many, many years to come! If you need anything else in the future, please let us know. We are happy to help. Dianna@GEA
- Pros mentioned:Color
Smartphone is a plus
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, great machine. Turns out the smartphone feature is a big plus. Nice to get reminders to clean take the clothes out.
I would recommend this to a friend - Cons mentioned:Noise level
Efficient and Reliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE dryer has proven to be a reliable and efficient addition to my laundry routine. Its thoughtful design and user-friendly features have made drying clothes a hassle-free experience. Only issue is it makes huge noise while drying
I would recommend this to a friend - Pros mentioned:Capacity
Great purchase!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a year and everything works great, no issues or complains! Fits a large load of laundry without issues as well.
I would recommend this to a friend Need to manually adjust dryness on every load!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces my older dryer. I got the matching set! The dryer needs to be manually set each time to "extra" dry, otherwise the clothes always come out damp. Not the best experience for such a high-priced dryer!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having trouble with your dryer not drying items properly, and we apologize for any inconvenience. Page 12 of the Use and Care Manual has some helpful troubleshooting tips in the "Clothes take too long to dry" section. Among other tips, this section suggests ensuring the lint filter is clear and the load is properly sorted. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If the tips provided don't solve the drying issue, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be happy to assist you further. - Julia@GEAppliances
Great dryer, great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had the matching washer and loved it. I was happy to purchase this when the my old dryer finally started showing its age. No issues and they look great together.
I would recommend this to a friend- Pros mentioned:Drying performance
Well done GE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect dryer for our space. Looks great, works great and is Wi-Fi capable.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for choosing GE Profile for your appliance choice! We are happy to hear your unit fits perfectly in your space and that you are enjoying the WI-FI capabilities it provides. This is a really great dryer that is sure to impress you with its quality and features for many years!
- Pros mentioned:Overall performance
Great Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only have had the dryer for a few days but we absolutely love it. Quiet and nice looking unit. Too my surprise it has an interior light which you do not find on a lot of dryers.
I would recommend this to a friend WAS GREAT UNTIL IT WASNT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this dryer until it started squeally right out of GEs one year warranty Customer service then told me Best Buy must of sold me a used dryer because mine purchase date and theirs didn’t match and before I could send the picture of the receipt they requested they ended the chat
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more about what's going on with your dryer. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances.
- Cons mentioned:Noise level
Hoped for better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year of use and we have a terrible screech from underneath. Worst part is when I try to go to common appliance repair parts websites they don’t recognize the model# listed on the door.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For help with this concern, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737.
Love my new dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer. It has a lot of features that I am still learning...even a steam feature.
I would recommend this to a friend
