Customer Ratings & Reviews

This is a really great ice maker. The only thing that I think of would make it any better would be if it came with an extra water reservoir. The ice is the perfect size, small and crunchy. It is great. We have a constant supply of ice and that is extremely nice and convenient.

Best ice machine! Soft and crunchy and small, best of you like true nugget ice and not bullet, also very easy to use and maintenance is easy

The GE Opal 2 is my family’s favorite nugget ice maker. We’ve owned 4-5 different models and brands, but this Opal 2 is very user friendly and the ice is absolutely crunchable!

It is a reliable and very good quality product.That's why I recommend it to everyone.

When this ice makee works, it's amazing. The problem is it will periodically start making a loud noise that requires us to unplug the unit. Anyone else experience this with theirs?

This is hands down the best nugget ice maker we have used! We had a Euhomy before that was horrible. Switched to the Opal and havent had a single issue!

Ice is twice as nice when it’s a nugget. Love soft chewy ice.

I recently replaced the Opal Ice Maker with this new model, and overall, it's been a decent addition to my kitchen. The ice it produces is great—soft, chewable nugget ice, which is exactly what I wanted. It’s perfect for cocktails and soft drinks. The machine is also relatively compact and doesn’t take up too much counter space, which I appreciate. The setup was easy, and it started making ice pretty quickly after plugging it in. However, there are a few things to keep in mind. First, the ice maker is a bit noisy, especially when it's running on full cycle. It’s not super disruptive, but it’s noticeable, especially in a quiet room. Additionally, while it does make ice relatively quickly, it doesn’t always produce a large batch at once, so you might find yourself needing to reload it sooner than expected if you’re hosting a lot of people. Also, the unit can be a little tricky to clean, and I’ve had to run a few cleaning cycles to ensure it's in good shape. Pros: Makes excellent nugget ice Compact and easy to set up Quick ice production Cons: Noisy when running Small water reservoir Can be tricky to clean All in all, the Opal Ice Maker works well for smaller households or occasional use, but if you need a high-volume ice maker or one that’s completely silent, you might want to look elsewhere. Lastly, I'd HIGHLY recommend paying for the extended warranty if you are not a Total Tech member. I've had to replace this unit about once a year & that would have not been possible without the warranty.

This is my second GE nugget machine and this newer design seems to be much better. We loved the old one but it wasn’t working properly after 4 years. While the original one only lasting 4 years was disappointing, I can see where they have made changes and upgrades to the new one that will increase the longevity of our favorite ice maker! The filter inside is a great upgrade. The way the fans are placed and access to them seems to be much better. The way the hoses from the back are situated make it easier and better to access, The try in front and the way the dispenser pulls out is also much improved. The best part is the pebble/nugget ice never disappoints! We love this little machine and it keeps up with producing enough ice for the family on a daily basis.

This machine consistently produces the soft, chewable nugget ice everyone loves. After I clean and empty it, it gets back to making ice quickly, which is a huge plus. It also sends cleaning reminders, which helps with regular maintenance. The only downside is that it can get a little noisy during operation, but it’s easy to turn off either using the power button on the unit or through the app on your phone. Overall, it’s a great addition to any kitchen or office setup

We bought this specific unit for the color matching in our kitchen. I personally can't stand typical counter appliance colors like black or stainless steel. Plus we have a few other GE appliances in our kitchen that have performed well. I would like to start by saying, the ice is perfect and delicious and exactly what we wanted. The price was really high though and I kinda regret spending so much because of the following... It's so slow making ice, if we make a few glasses of ice at dinner it takes forever to start making more and recover from the loss. Also- it doesn't have a simple water line hookup like the cheaper ones on Amazon have. They want me to buy an additional ugly side tank to make this massive machine bigger? For me personally the high price not including that water line hookup makes me regret my purchase. Lastly, the machine needing to be cleaned weekly is ridiculous. I get sanitize message on the machine literally every week, I assume it's based off the time it runs, which doesn't seem very efficient that it runs that much in a single week. Would I buy it again...ehhh, probably not. I would probably go with the Amazon machine that has a water line hookup for less money. Sure this machine is beautiful, but the price of beauty came with a sacrifice.

Love the ice this machine makes. Nice to have the app and connectivity so i can schedule when i want it to start making ice. It has occasionally made a horrible screeching noise but after letting it sit for a day it stopped, but seems like this is a common issue with the machines.

I was really excited when I received this product but I will say the water drains really quick and the maintenance was a lot... and I mean A LOT because we did it every 3 days. That is with using distilled water. But for what it's worth the ice texture is 10/10. You could literally bite into the ice without hurting your teeth.

By far, the most awesome small appliance I have ever bought myself. I don't know how I got by without it. I did a bunch of research before I decided to go with the opal 2.0 Ultra v this ice maker is top of the line, do not bother to buy a knockoff. I know there are a lot of bed reviews concerning build up, hard water, known defects. While inconvenient, if you buy the geek squad protection, you will never have to buy an ice maker again. The first one I bought started having issues after 10 months. Though it was still under manufacturer warranty, he was giving me a hard time about servicing the unit I went to best buy, and because I bought the 2vyear protection plan, they bypassed the manufacturer, said it's not a serviceable item, and gave me a gift card with what I paid for it back. I bought another, as well as the warranty and it will be here tomorrow. Hands down, best buy has the best warranty on the market.

I have had it about a week now. I love it’s sleek design and features. I like that it comes with a magnetic ice scoop holder. It makes ice really well, however it doesn’t hold very well for the money.

Owned for almost 2 months and have used nearly every single day. Great quality ice. Love chewing on it. Easy to use and maintain. I like how there's an app where I can schedule times/days for this to function. Good gor early work days. It is pricey, but I do like this better than other types of ice makers that I've used before. I've read elsewhere that some people have had issue with pump system when a filter is installed within the ice maker. So we just use filtered zerowater (since our primary source of water anyways) instead with the screen insert. No problems.

When I first opened and taken it out the box, I couldnt figure out how to set it up and why it was just pooring the water instead of making ice.. I just needed to be patient. Ive had the ice maker for about a month now and its better than my previous ice maker

I have had previous models of this machine before and they do not seem to last long but are very nice when they are working. Would definitely buy on sale and get the warranty.

Love this icemaker!!! Full and ready for me every morning and quickly refills throughout the day. a little noisy at times, but not disturbing.

Makes great ice, great size. Really makes ice fast! I recommended it to my daughter!