Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 484 reviews
Pros mentioned:
Ice quality
Cons mentioned:
Maintenance requirements
Rated 5 out of 5 stars
Fresh nugget ice 24/7
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new ice maker! It is one of our favorite small appliances. It definitely does a great job making ice. It does require a little extra maintenance compared to our older model but it is worth it to have fresh nugget ice 24/7. We are very happy with it. The Pearland, Texas Best Buy is where we made our purchase and they were extremely helpful! They will be our first choice for any future purchases.
I would recommend this to a friend
Pros mentioned:
Design, Ice quality
Rated 5 out of 5 stars
Didn’t Think We Needed an Ice Maker… Until We Got
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the GE Profile Opal 2.0 Ultra Nugget Ice Maker for my fiance, and she couldn’t be happier! It operates quietly, produces ice in just minutes, and has become an indispensable part of our kitchen. Especially during the hot summer days, having cold drinks ready instantly is a game-changer. The sleek design adds a modern touch to our countertop.
What I personally appreciate the most is having ice readily available after work to soothe my lower back pain. it’s truly been a relief. The built-in Wi-Fi and scheduling feature are incredibly convenient; I can set it to start making ice before I even get home. The scale-inhibiting filter ensures the ice tastes fresh and reduces maintenance needs. Overall, it’s worth every penny. Highly recommended for anyone looking to enhance their comfort and convenience at home!
This reviewer received promo considerations or sweepstakes entry for writing a review.
GE Profile is the leading supplier of ice makers that produce nugget chewable ice. GE offers a number of different models that offer various features. This GE Profile - Opal 2.0 Ultra Nugget Ice Maker is the top-of-the-line model that has every feature available. Look for the word: "ULTRA" in the description to be sure you get this flagship product.
Unique features include:
1- Stainless Steel Ice Scoop (not plastic, as the other GE Profile models are)
2- Side Tank for additional water storage
3- All Stainless Steel front. Look above the clear ice bin. Ultra is Stainless Steel; the regular GE Profile is gray plastic at the top.
4- Scale inhibiting filter is included with Ultra; it is not included with any other GE Profile Ice Maker.
This is an awesome ice maker; it is fully controllable by your cellphone or tablet. The ice is delicious & this GE Profile ULTRA earns my highest recommendation!
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thank you for your detailed and glowing recommendation! We're delighted that you're enjoying the premium features and performance of your Opal Nugget Ice Maker—it's fantastic to hear it has exceeded your expectations!
Pros mentioned:
Ice quality, Overall performance
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Love my ice maker!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this ice machine! Yes it does make some times noises but I don't care because the ice is so wonderful it does not matter about the noise. As long as it works I'm totally happy with it!
I would recommend this to a friend
Pros mentioned:
Ice quality
Cons mentioned:
Maintenance requirements
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this ice maker for about a month and I am loving it. The ice is the perfect texture for snacking. Cleaning it takes some time to learn but it's worth the process. I would recommend keeping it by a sink to make cleaning easier. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Great chewable ice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a game changer if you like me have a refrigerator that makes bad ice or rarely works. The ice is fresh makes drinks taste like fountain drinks and makes a lot. It alerts to when to flush for sanitizing reasons. We turn machine off at night and back on in the morning and have ice all day. They aren’t cheap but BB and GE frequently have on sale.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Wonderful machine (Read full review)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this thing so much!! It just works! If I could change one thing, I would want the plastic scooper rather than the stainless. The ice quickly freezes to it. It’s just makes it more of a hassle. I still would highly recommend getting this but also get the protection plan!! Our last one the water level indicator messed up and it stopped making ice. Lasted year and half, but we also have extremely hard water and I cleaned this as directed.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Given the difficulties you've had with your Profile Opal, we'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
Rated 4 out of 5 stars
Great at making ice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes pretty good ice. And doesn’t seem to take a long time. Only odd thing is that it is quite noisy. With an occasional very odd and loud screeching/stuttering that happens almost once a day. Followed all the instructions to ensure it works properly, which it does. Just randomly loud until it’s not.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Great ice but pricey and lots od maintenance
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A $600.00 item if include protection plan. I LOVE the ice. But this model you need sanitize( bleach clean cycle) every 2 weeks and every 3 weeks need descale (vinegar clean cycle) You have to replace the filter ( $30.00 item) every 3 weeks.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 4 out of 5 stars
Love, love, love, but…
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love. We got this because we use a lot of ice. We use it every day and it has been a godsend. The only issue we’ve had is about a week ago, it started saying “add water” and shutting off when it did not need water. We are in the process of troubleshooting and think it might be the filter. Wish us luck!
We’re thrilled to hear your positive feedback about your new Opal! When it is past time to replace the filter, you may notice that your ice maker is no longer making ice. You may also notice the ADD WATER notification, even though you have water in the reservoir. If either of these things occurs, replace the scale inhibiting filter with a new Opal Replacement Water Filter (P4INKFILTR) or the Opal Scale Inhibiting Filter. Lauren@GEAppliances
Cons mentioned:
Maintenance requirements
Rated 5 out of 5 stars
The worlds best icemaker ge profile
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best ice makers ever, cons you have to clean it out every week. The decal light comes on. That’s super annoying the filter don’t work. it has to work too hard to make ice so I took it out because it kept on drawing codes or just simply not make an ice
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 1 out of 5 stars
Don’t bother it’ll have something go wrong!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As much as I would love to write a wonderful reveal, unfortunately I am unable to. I purchase the ice-maker on November 11, 2024 and by 1 January it was given me nothing but trouble it keeps telling me to add water. It has a full side tank and I put water in the bottom tank. Neither make it make ice. It’s just tells me to add water there must be some type of sensor or something that’s gone bad not good for the price. That’s for sure. I’ve been trying to figure it out. We’ve tried everything making sure the doors shut all the way I’ve cleaned it four times and it still won’t make ice. I’ve did the bleach cleansing. I did the deep cleansing with the staining with the vinegar, pure vinegar, even that didn’t work. Nothing seems to clean it or do enough to make it make ice all it keeps telling me to add water even though it’s got enough water so I can’t figure out what to do for it returning it lotta waste I really like the ice tubes and the was good wallet lasted, but if these machines can’t make ice for at least a year When you’re doing maintenance weekly and it’s still not keeping it up and using good filtered water and it has a filter that they have you put in and it’s supposed to help distilled water doesn’t work. It doesn’t matter what you do these things act up and don’t make ice I haven’t found a icemaker that I can get past 2 to 3 months without a issue. This one for the price really was a disappointment. I was hoping I got at least least a year before having an issue. Sad not gonna happen. Totally disappointed with GE profile icemaker.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you taking the time to send us your feedback and are sorry to hear about the trouble you have been having with your Opal unit. Know this is not what we would normally expect and can understand your disappointment. If you are still having issues with your Opal working properly you can contact our Opal support at 866-907-6718. We are confident they will be able to help.
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Produces ice quickly and consistently. Word of caution, be sure the hose is connected to the side reservoir BEFORE filling with water!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Opal 2.0 ice maker
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best gift given to hubby for holidays, last year. He enjoyed the ease of continuous crunching ice at all hours for all his drinks. Great for morning smoothies, all day iced tea in his Dolphins great American tumbler, and evening drinks.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
GE Profile - Opal 2.0 Ultra Nugget Ice Maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would highly recommend this nugget ice maker. I have owned it for about a month now and have really loved how quickly it makes ice. The ice comes out just like the popular Sonic nugget ice. Extra water tank was included with this model and is nice because I do not need to refill it as much. You can make the ice by using the App on your phone or you can just turn it on. It keeps the ice frozen while the unit is turned on. Go out and get yourself one.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
GE Opel 2.0
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ill be straight up and honest. This ice maker is downright expensive. But not a penny of the price tag i regret spending. This machine has been nothing but fantastic, and it gets used heavily. Myself, my fiancé, my mom, and i even gave gallong bags of ice to other family because nugget ice is just superior. If i ever needed to, i would 100% pull the trigger and buy it again.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
The best ice maker!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ice maker is hands down the best one! We have had a few other "sonic" like ice makers in the past and they do not compare to how much better this one is. We are a family of 5, we have many get togethers with friends and we have yet to run out if ice. It makes ice fast. It is very quiet in comparison with other makers we have had. I love that it has a light feature to see the ice in the holder, especially at night... Hands down it is #1 in my opinion.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Sonic ice at home!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this machine! Makes great ice just like Sonic! Only thing I wish is that it had a larger water reservoir or an option to plumb it in.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Macine will work with out filter.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an issue with previous machine making a screeching noice to make ice so I upgraded to 2.0 and after a month it would say add water for it to make ice even though the bin and reservoir was full , i did all the trouble shooting and still wouldn't work till i took out the filter and just put the plug/screen in place and the machine started to make ice. I think its the filter that was clogged so I ordered a new one to see if that takes care of the issue, I'll report back once i get the new filter installed.
I would recommend this to a friend
Brand response from GE Answers
Posted .
When it is past time to replace the filter, you may notice that your ice maker is no longer making ice. You may also notice the ADD WATER notification, even though you have water in the reservoir. If either of these things occurs, replace the scale inhibiting filter with a new Opal Replacement Water Filter (P4INKFILTR) or the Opal Scale Inhibiting Filter. Lauren@GEAppliances
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Best nugget ice maker!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lot of research landed us on the GE Profile Opal 2.0 and we were not disappointed. Nothing better than having nugget ice on demand. Easy set-up, low maintenance, amazing ice! Purchased with the Best Buy warranty, as with all my purchases, but no issues so far. Still producing quick ice and is an absolute hit for my family and friends.