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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $629.99

Customer reviews

Rating 4.1 out of 5 stars with 461 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 461 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 4 out of 5 stars

    Opal ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, makes ice fast. Machine is extremely delicate though, needs maintenance every 2 weeks. Not for the average person who doesn’t keep up with maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    just what the wife ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd 1 i purchased 1st one failed by my own fault , didnt descale as much as i should have , great ice maker just what the wife ordered. it does require to be maintained and decaled with a new filter once a month. especially if you have hard water, but even with filter or bottled water descaling is required

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Favorite Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my Nugget for 9 months and im obsessed! No issues whatsoever and we have nice, frozen, chewable, perfect ice cubes at all times of the day. Theres an app that pairs with the nugget so you can set the time you want the machine to turn on and off daily. Im obsessed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Is not to big on the counter. I do the maintenance as the lights come on, about once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Better ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, works great, makes double the ice of the last machine that i had. Looks better. Side tank holds more water for less refilling.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Nugget ice is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice maker available. Great addition for those who like nugget ice. There is no other tabletop ice maker available that does a better job

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the ice comes out fast/delicious. My only complaint is unless there is water under the container it won’t pull from reserve directly. So even if the side tank is full I still have to put water in the machine. Just and extra step and can be annoying if you forget.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Highly recommend--Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker was purchased after a smaller countertop one died. I've had this a week and LOVE it. It makes the best ice and the water take is a game changer. I like that there is an app to remind me to clean it. The tray opens and tilts out, so you can hold your cup and scoop your ice without worrying that the tray is going to fall. Also, the magnetic scoop holder is genius. This was more expensive than my first icemaker but well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great ice maker but at a cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker has been really doing a great job. One thing I can suggest is having it close to a sink so you can refill the side tank easily. The other thing I didn't know is how often it is recommended for the cleaning cycle. I know it's a bit spendy for most people but if you feel like splurging on a ice maker this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, small, so convenient. Easy to fill and clean

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much its like sonic ice. alot of maintnance required

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice, once you get one that works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an GE Opel ice maker that worked well for 2 years. We did have to return a couple cause they weren’t making ice. The third one made ice but after we did a descale with vinegar it worked far better. Made me wonder if the others we returned would have worked after a descale.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Its so fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this small pebble ice maker. It mskes ice really fast. The water resivor is so easy to fill without making a mess. It looks great sitting on the countertop. So far do good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Just get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice. We've owned three of them. My only complaint is they only last a couple of years before they need to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker. Silent, fast and the ice is perfect. Easy to setup and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Little nuggets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this Ice machine was to set up and love the little nuggets

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements, Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very loud, in my experience, and feels like there's not much ice, well, as a person who really likes these pebble ice. Love the ice though. When first setting it up and reading all the directions, this item seems to be a high maintenance ice maker and just going to make me frustrated overtime. Overall, without all the other issues, the ice is pretty great, but would not recommend this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. We know how important it is to have an ice maker that meets your expectations and we're happy to share your thoughts on the ice production and maintenance of this model with our team for future consideration. We're sure you'll continue to enjoy the ice for a long time to come! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Broken Again!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the first generation, 1.0, which kept breaking but made incredible ice. This new 2.0 also made ice fast and plenty of it, but it only lasted four months until the wailing from the machine started again. This machine seemed more robust in its build, but the engineers needed to fix the part that pushed the ice out. That's whats making the noise. I am so disappointed, as it works great when it works!

    No, I would not recommend this to a friend
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