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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $629.99

Customer reviews

Rating 4.1 out of 5 stars with 495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 495 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    It's the "Good Ice"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this, had wanted a nugget ice maker for a long time. Very quiet and quick, ice is delicious! One note if you use a lot of ice, you may need to run the clean/sanitize function more frequently.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Sure to become a fast favorite in your home for many years! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the best I ever had. I love the way it makes the ice nuggets. I would recommend this ice maker to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE Profile Opal Ultra Nugget Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this ice maker, but it stopped making ice after just 2 months. It says to "add water", but it clearly is filled with water. I'm on hold with GE now. I'm sure they will rectify the situation.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Quiet and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet and Fast. Happy 1 month in. I sanitize weekly as the last one I had got gross.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Love and Hate this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ice!!!! But we are now using our 4th machine. Our machines were cleaned and cared for just as directed. We pet and pamper all of them but between 12-18 months on each of them, they die. Obviously we love the ice enough to keep buying the machines but my best advise is DO NOT buy without purchasing the extended insurance coverage

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you love the ice and want to say thanks for your continued support. That said, we're truly sorry to hear you've experienced repeated issues with your machines, even with proper care. We can understand how frustrating that must have been, and we really appreciate your feedback. We'll be sure to share your experience with our product team for further review. If you ever need assistance in the future, don't hesitate to reach out to us directly. We're always happy to help! - Julia@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, there's so much I can say about this item; I love and hate it at the same time. The cleaning of this item is relatively easy, but warnings come up after a few days of use. The side tank is amazing, but sometimes the machine doesn't read the water. But on the plus side, the ice is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Opal 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has its flaws sometimes. On my third machine but still the best out in the market in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Louder than the old versions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third ice maker and no. 2 from GE. Last one died from the discharge cone motor dying. The new filter should help with scale build up and it has better reminders for sanitizing and descaling. The fan in the back is bigger and louder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 2nd machine we have had. Works great and love the ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Nugget Ice Maker that works very well and is reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE NUGGET ICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite purchase. Best gift to myself.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good machine. It could be a bit less noisy will be great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up,use and to clean! Id buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Easy to set up and no issues so far. It is not noisy, functions perfectly and makes great ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just get replacement Opal filters (they sell them here in BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful works really great!! Gives me the best ice I could ever ask for without having to go to a restaurant and purchasing a bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, this machine makes ice quickly so you will never be out when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Love This!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker! It is so nice and makes ice quickly and as long as you keep the water tank filled up you never run out.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Opal 2 Ultra fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Opal 2 ultra is an improvement over the older Opal 2. Still not overly quiet but it is on par with ice machines so buyer beware you are getting what you are paying for. The ice is slightly less dense, but this is actually nicer for people who like to chew the ice and if you don't why are you spending or thinking of spending this kind of money on a specialty ice machine. Overall, I love it and well worth the money. The cleaning schedule is a necessary evil, so if you don't want to clean it, get a different type of ice machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this ice maker!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this ice machine! Soft chewable ice just like you get from Sonic! Runs pretty quiet, and keeps the ice drawer full. The side tank is so nice and has a magnet to hold it in place but removes easily to refill. The scoop with magnetic holder is nice because I can position it anywhere I want and any angle. Has an app you can use to control The unit if you’d like it. Highly recommend using mineral water in it to keep mineral deposits from forming in the lines. Makes cleaning it alot easier and less often. One of the best purchases I’ve made in a long time.

    I would recommend this to a friend