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    • Brand Response

      GE Answers 

      June 7, 2017

      Hello TexasMom - thank you for providing a review of your new range. This is a nice model and we're sorry to hear of your disappointment. The patterned cooktop should not be hard to clean. For helpful information about cleaning the cooktop, please visit: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16244 The burners cycling is normal and how much they cycle depends upon what temperature you select. For your convection cooking, you may want to lower the top rack a level to see if this helps. Should you have further concerns, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. We hope this helps! NANCYatGEA GE_Appliances