Main Content

Customer Ratings & Reviews

Model:
SM-R3810ZKAXAR
SKU:
5162018
Customer images
Your price for this item is $199.99

Customer rating

Rating 4.4 out of 5 stars with 786 reviews

91%would recommend to a friend.

Write a Review

Rating Filter

91%
would recommend to a friend
Page 1 Showing 1-20 of 786 reviews
  • Rating 5 out of 5 stars with 1 review

    great product

    |
    Posted .

    I use it every day all day and i have never had a problem with it needing to be charged. It works well with my Note 4 phone. I really like it and I do recommend it!!

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Dead at 7 months - Samsung won't repair

    Posted .

    This is as much a review on Samsung's support as it is their Gear series of devices (my Gear 2 Neo was ok while it lasted - though the heart rate function never worked well#. Short of it though is this - after just 7 months, there are multiple things wrong with my watch, and they won't repair any of them under warranty unless I also pay them to fix the screen, which they are demanding $149 for even though it is clear there's no physical damage #the glass is delaminating from the LCD, but there's no chips, scratches, or cracks#. ~ 3 months: Bluetooth starts getting flaky. Have to periodically disconnect it and reconnect it from my phone or reboot it for it to find it again. ~ 5 months: The glass starts to delaminate from the LCD with no clear damage or cause - it isn't chipped, cracked, or scratched. It began in one corner and started working its way around the edges. ~ 7 months: The Bluetooth dies completely and will not turn back on. When I'd try to turn it back on in settings, it would pop up a "Processing" message, then turn back off. So I factory reset the watch back to original settings. After factory reset, the watch booted to an "Unknown error" screen and would boot no further. ~ 8 months: Watch stops charging, so now I can't even boot it back to the "Unknown error" screen to show anybody. Fortunately I took a picture first. ~ 10 months: Finally get around to opening a ticket with Samsung and send the watch in for warranty service. After they get it, I get an email telling me the repair price has changed from $0 to $149, with no explanation. When I call in #since their website wasn't working#, I'm told the "certified engineer" categorized the screen as physically damaged. In addition, they refuse to fix any of the other issues with the watch unless I also pay them to fix the screen. Samsung has just sold me on either Motorola or Apple #the latter of which I never envisioned as possible, but since I regularly hear of awesome experiences with Apple support...#. Way to go Samsung! ... As for the watch itself... Was functional, but clearly still a bit rough around the edges given wearable technology is still new. In particular, the heart rate monitoring function never worked well. It was finicky when I was sitting still, and absolutely untrustworthy if I was exercising. While going up stairs it told me my pulse was in the 50's #I am usually closer to 75 when I'm resting...#. Similar experiences with it other times as well. Original review follows ----------------------------------- Just received my Gear 2 Neo in Mocha Grey, and wanted to jot down a few of my thoughts while they're fresh in my mind #these have been updated several times since with additional findings and to make things a bit more concise#: Pro's ------ * Pairing it and connecting it to your Samsung phone is easy #just make sure to have the latest Gear Manager - especially w/ Note 3#. * Screen auto-lock feature is both convenient and secure #slide-to-unlock if your watch is near your phone - pattern unlock if it's not#. * Interface is easy to use. * Can make it turn on automatically when you lift your wrist #at the expense of battery life#. * Time and weather on one's wrist. * Find my phone feature rings your phone even if it is on vibrate. * Bluetooth range is excellent. * Voice memos make it easy to make yourself quick notes. * S Voice dialing works well, even with some background noise #don't expect to text with it if there's background noise though#. * Sleep tracker estimates how restful your sleep is by how much you move at night. * Fast and responsive - no stuttering or delays that I've observed. * Band is replaceable with regular watch bands. * Can store MP3's on the watch, and use it as an MP3 player when working out without having to bring your phone with. Con's ------ * The "S Health" app on my Note 3 doesn't want to sync with the Gear 2, but the "Fitness for Gear" app that works with the Gear 2 doesn't have support for weight and calorie tracking like "S Health" did #nor does it appear to support 3rd party ANT+ devices like "S Health"#. Stupid having to use both apps when they're both from Samsung. * The "Fitness for Gear" app also is a bit buggy. Sometimes I open it and have data and it will sync, and sometimes I open it and it shows "no data" and won't sync. Has a few other display bugs too #like sometimes the history comes up in a giant font where half the data is off-screen and inaccessible#. I assume this will be fixed soon #but if it doesn't get fixed I'm going to knock another star off#. * While the device is not as bulky as the original Galaxy Gear, it's certainly not small - especially if you have small wrists. * Even though the device itself is not small, if you have large wrists the included band may be a bit snug. * Heart rate is not taken periodically - only during exercise or on demand. * Charging requires a proprietary cradle. * It only works with Samsung phones, and long term I'm not sure how much 3rd party integration we'll see as a result. * Application selection in their app store is quite limited. * While the interface is easy to use, it is a bit bare bones in appearance. A Bit of Both -------------- * Battery life is mixed. With normal usage I get about two days. However, with heavier usage I get more like 36 hours. * The pedometer is nice, but it tends to pick up other motions as steps #such as petting my cats#. That said, if your gait is regular and you aren't doing other stuff w/ your hands, then it is seemingly accurate, so for exercise it is ok #just not as a daily total step counter - over the course of a day it seems to over-count by about 25% to 30%#. * Exercise tracker and pulse-based trainer is a good idea, but the pulse is inaccurate and finicky. For resting pulse I have to take it repeatedly while it tells me to be still and quiet. With exercise it obviously allows movement, but the accuracy is doubtful #told me I had a 58 pulse while taking a walk yesterday - I'm not in that type of shape#. If I can't figure out a way to improve this, it will move to the con's list. * Remote control feature is a neat idea, but it's inadequate for many setups #such as if you use a receiver or a Blu-ray player# - it only controls the TV and set-top box. It also lacks the complex navigation for the guide and DVR on the cable box. If you mostly watch TV though and don't use a receiver, then it might be a convenience for you. Would be better if they made it programmable. The Gear 2 Neo is functional, but still just a bit large, limited, and rough around the edges. At present #4/11/14#, this is likely the best smart watch available, but smart watch technology is still not quite fully mature - if you get one, consider yourself an early adopter. I can't give it 5 stars, but it is pretty consistent with what I was expecting, so I think the 4 stars are warranted. If they don't fix the "Fitness with Gear" bugs or I can't find a way to get a more reliable pulse out of it during exercise, then I may reduce my rating to 3 stars. Part of the reason I got the device was to have one device that did it all. Also, if you are thinking about buying one, be aware that Android Wear gear from Motorola and LG is supposed to come out this summer. I can't speak to feature set of those devices yet #nor their battery life#, but the pictures make them look a bit more polished than the Gear 2, and they will work with any Android phone with a new enough OS #rather than just Samsung's#, so they'll probably get better 3rd party app support as well. If you're determined to get a Gear 2 Neo or Gear 2 now though #which is not a bad thing - obviously I decided to get one myself#... The only significant difference that I'm aware of between the Gear 2 Neo and Gear 2 is that the Gear 2 has a camera while the Neo does not #I've heard others comment that the Gear 2 also has a stainless steel body while the Neo is plastic - I can confirm the latter, but haven't looked into the former#. However, unless you see yourself taking pictures from your wrist often #it doesn't face the right direction for video chat#, I'd recommend saving the $100 and getting the Gear 2 Neo #particularly when the technology is still in its infancy, since we're going to see much better devices come out over the next couple years#.

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Product Great. Warranty Not

    Posted .

    I purchased this device at a different retailer in December 2014. In November 2015 it stopped charging, and we noticed that one of the charging terminals broke off. See picture. When we contacted Samsung they refused to warranty the item because according to their database it was over 1 year of manufactured and it would cost $149 for the repair or we needed to return the watch to the retailer. They of course would not accept it because of their own return policy. What was a great product has ended up being a waste of money.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Really great watch, especially for exercises

    |
    Posted .

    I really love the watch for the many features it has. It will wake you up Take your heart rate; It tells you how many calories you just burned exercising. reminds you of important dates, a telephone and much more! Give it a try!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good multi purpose watch

    |
    Posted .

    The only thing I don't like about it, but it's not that big of a deal, is you have to tell the watch when you are going to sleep and when you are getting up.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great idea for talking and sending text

    |
    Posted .

    When connect to phone I can talk, send text and listen to my music all without ever having to lock at my phone, and the IR TV remote came trough for me as I did have a remote for my LG tv.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great eye catcher

    |
    Posted .

    Enjoy this watch, able to keep up with all notifications.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great smartwatch, OK on fitness

    |
    Posted .

    I was very interested in both the Gear 2 Neo and the Gear Fit, so I decided to try out both. To sum it up, the only advantage the Gear Fit has over the Gear 2 and Gear 2 Neo is the fact that it looks awesome and unique. Every function you can do on the Gear Fit you can also do on the Gear 2 Neo, plus a bunch more. A lot of reviews you read online will say there are barely any apps available for the Neo, but those reviews are outdated. I've had the Neo for about a week now and every day I check the app store - new apps have been added constantly. Some pointless, but some cool like the CNN app and a ton of different watch interfaces. One of my favorite things about the Neo is the fact that I can snooze and turn off my phone alarm from it. GREAT for those mornings when I cannot find my phone next to my bed, I can just swipe the screen on my wrist. Call quality is surprisingly good, I get a lot of use out of it because my work vehicle does not have bluetooth, so with my hand on the steering wheel I can drive and still talk on the phone if needed. I've asked others if they can hear me OK and they said they assumed I was talking through the phone not the watch. Only downside, talking through the watch does drain the battery which leads me to the next part. Battery life is OK, I've had to charge every two days with a decent amount of use, but charging doesn't take long at all, I just put the watch on the charger every other day while getting ready for work, usually fully charged within an hour. That may bother some people but doesn't bother me. Watch is pretty comfortable, for a smartwatch I don't think its too bulky. Lots of people complain about the strap saying its too cheap, I think its good, but if you don't like it you can swap it out for any .22 watch strap. At the gym, for some reason the pedometer does not pick up a lot of steps when running/walking on treadmill...when walking regularly during the day, it seems the pedometer picks up too many steps! I am using a Galaxy S3, which does not have S Health. Instead you get "Fitness with Gear" which is TERRIBLE. They really need to make S Health available for other devices if they are going to market this as compatible with other devices besides the S4 and S5. Granted, Samsung has released a few updates to get rid of some bugs in the software, but "Fitness with Gear" still has a long way to go before its even use-able. Also, you'll see a lot of complaints about having to "START" the Pedometer every day. THIS IS FALSE. Yes, you do have to start the pedometer when you first turn the Gear 2 Neo on, but that is the only time you need to Start it! No need to turn it off at night, so I don't know why people are complaining about turning it on and off all the time. It resets at midnight automatically. If you are too lazy to push a start button ONCE when you first get a new gadget, then you will need a lot more than a fit tracker to get yourself in shape (and unfortunately for S3 owners, you'll need a lot more than the Gear 2 Neo or Gear Fit no matter how lazy you are). In a nutshell, this thing is great as a smartwatch. Getting the notifications and calls from my phone are flawless and more convenient than I imagined. The watch pretty much has no use as a health tracker for now especially if you're like me with an older Samsung phone, but that can easily be changed with some software updates.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Must purchase Smartwatch

    |
    Posted .

    This is coming from someone who has a Pebble, a Sony Smartwatch 2, and the Gear 1. I compare the Gear Neo to the Pebble there Out of those 3, the Gear 1 actually had the best build followed closely by the Smartwatch 2. The Pebble was the absolute worst because it looks and feels like a toy. However, I use the Pebble the most because it is the most convenient and works extremely well. That was until this Neo became the One (get it?). The Neo is the best smartwatch currently out. At it's price its only slightly more than a Pebble and it's far more useful. First off, the Neo is plastic so it's lightweight and comfortable. It's a lovely matte plastic and it looks clean and streamlined. The screen is beautiful and it took a page out of the Pebble by shutting off the screen until you flick your wrist. The watch detects the movement and the screen lights up. One thing that really bothered me about the Pebble was the display. I actually like the retro monochromatic screen but whenever I wore polarized sunglasses I couldn't read the screen. This means while I was driving, the Pebble essentially couldnt serve its purpose. The Sony SW2 was better, but the screen was hazy and no where near the level of the Gear 1 or Neo. I know people had concerns that Samsung moved over to Tizen instead of Android for the Gear 2 but it's actually a benefit. I'm not sure if android is suited for wearables (Moto 360 and the LG Watch may prove otherwise) but there was some lag on the Gear 1 that is no longer there. I particularly like being able to sync songs into the watch. When I work out or go for a run, I can have the watch and a bluetooth headset. No longer do I have to strap on my Note 3 to my arm. The fact that there's a heart rate monitor, pedometer, and music player all on the wrist is unbelievably convenient. The Neo represents the best buy out of the entire line of gen 2 Gear watches. This is the same price as the Gear Fit so I don't know why anyone would choose that unless they prefer the design. I dont think the Gear 2 is worth an extra $100 over the Neo. It has full stainless body but the camera is pretty pointless and the novelty wears off quickly (Happened on the first gen Gear). It's pretty amazing that the Neo can be priced at $199 and have so many features built in. I think it might need a software update to fix some minor hiccups and I'll revise my review when that happens. So far battery life has been great. For having a bright screen, this lasts me 2-3 days. It would get more but I have notifications sets for facebook, texts, email and google hang outs. I love that you can set specific apps that you want notifications from. For instance I get no Google+ notifications, but I get hangouts. The ability to filter what you receive is great. One suggestion I would say if you are using this to control music in your car is to set the "double tap" option to control music. When the screen times out, you have to scroll to get back into the music app to change songs because the watch automatically goes back to the homescreen. It's dangerous to swipe constantly just to change songs. By double pressing the center button, the app comes right up and I swipe to the song I want. Also, its easier to keep your eyes on the road when you push a physical button (one benefit of the pebble) rather than trying to find an icon out of 4 items on the screen. Heart rate monitor also works better when you turn the watch to the inside of your wrist.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Smartwatch

    |
    Posted .

    While I knew the new Gear line was coming out in a couple of weeks, I prefer the square screen to the Gears' new round screen. The device tracks all of your activity, up to and including sleep. Notifications are good on the device (although if you're using the Textra app for SMS/MMS messaging be aware that you will receive "Delivery Receipt" notifications 3x for every person on the MMS to the watch, despite having this feature turned off). I wish it were a little easier to customize the apps you use most often, you end up having to to that in the Apps folder, which is unwieldy. Battery life is pretty good, am getting about 2.5 days on a single charge, although I'm less than thrilled with the charger for the unit (plate that snaps onto the back of the watch, powered by a micro-USB cord). Would have preferred to have a micro-USB right on the watch so I can charge it anywhere, versus realizing it's dying and can't do anything with it until I get home. I do like being able to answer the phone from the watch & speak thru the watch if I can't immediately grab my phone, but remember it is Bluetooth & not a standalone device for phone use. Additionally, remember that this is a Samsung device, and therefore only works with Samsung phones. It is not a generic, use-with-any-device watch. The black band with the brushed aluminum highlights on the clasp and face of the watch make it look good whether you're dressing casual or formal. It goes with everything. The cost rivals other wearable tech that has much smaller screens or turns the display sideways (Windows watch). This is a great device at a great price.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Light, wearable, Does more than other Smartwatches

    Posted .

    Nice! Light, very wearable, does more than any other Smartwatch. I am using the Gear 2, Neo with my Samsung Galaxy S4 (rooted with a custom KitKat rom) Setup was easy, once I downloaded Samsung's Gear Manager app from Playstore. Gear Manager had to update to work, and after that, the phone -watch sync was quick and solid. You will likely spend at least 15 minutes fiddling with the Gear manager. It is not complex, but not as straightforward as some apps either. After making selections in the program, most of the adjustments going forward will be on the watch. Still, some functions will always require the phone's Gear manager. I was surprised how light this watch is to wear. It is NOT bulky and not too big. (I normally don’t like to wear watches larger than 40mm). It has a very nice feel and fits well on the wrist. Nice wrist band. The screen is very readable and bright, sound seems fine unless you’re in a noisy crowd. In the two days I have tried almost every function: - Made and received phone calls and text messages. - Heartbeat monitor is accurate, except if you are moving around a lot. - Pedometer works well. - Received notifications nicely for all those apps that I let interrupt me (not many! Google Now, text msg, weather, a couple more) - Battery life seems very good. I used 39% in 18 hours of very heavy use. (I was almost constantly playing around with it, playing music, calls, texts, trying out all functions etc.). When I settle down and “just use” it, I am certain it will be even better. I notice that I have touched my phone about 60-75% less, both around the house and when I go out. - It is so convenient when calls come in now --I just look at the watch and either take them or discard. - Notifications are the same way, when they come in I glance and go --I don’t even stop what I am doing! - Since S-Voice is built into the watch, I can (and have) even do(ne) some searches without touching the phone. That’s quite handy and that’s why I wanted it. There are some downsides to this watch - - - #1. S-Health is a problem. - If you are using the “old” S Health (ver. 2.5) it won’t talk to the watch. You can search the web to find the new (Ver 3.0) S Health that was designed for the Galaxy S5 and try to load it on your phone (I did). If you can do that the S-Helath app and Neo work great together -watch data goes to phone for all activities. HOWEVER, all your prior in the cloud old S Health history is gone. (well, technically, it’s unavailable—even though it’s sitting on Samsung’s servers). S Health Ver 3.0 does NOT have the restore-backup function that the earlier functions have. So all your old S Health data from the web can’t be included. That is really, really annoying! - If you can't get/use S Helath30 don't worry. For all of us with “older” Samsung phones, we can download a free app called “Fitness with Gear” from Samsung. It’s pretty much the same as S Health for exercising! It works with Gear NEo and on the phone. They sync together ok as well. However Fitness with Gear seems to not have all the extras that S Health has. Also, I think you STILL can’t sync your old S Health account data with it (I need to check that). #2. Another downside (for me at least) to the Neo is the Sleep app…Where is it? My watch did not come with it! Perhaps I need to upgrade the software (I upgraded Gear manager to the latest already), and I have read that others either have it from purchase, or got it later. It’s just annoying. #3. Oh, the auto-on/wakeup feature is a bit sensitive. You simply lift you arm up a bit, and perhaps twist just a bit and the watch will turn on and display the time or last screen (your choice). Very convenient and it fits the natural motion of people looking at their watch. Except normal people raise their arms all the time -even when they are NOT looking at their watch. Unfortunately, the watch lights up ALL the time. At first it’s impressive and interesting to watch (sorry:-). It soon grows annoying,, however, so I turned off that function –and now the watch won't turn on just because I wave my hands or move my arms. I simply press the home button on the watch to see the time. The notifications still light up whenever the notifciation even occurs -this is different from checking the time, so that is a good amount of control. #4. Final bad (for all of us) is the total lack of applications. - OK, so this is NOT an Android watch. It’s a TIZEN watch. Looks and acts the same, except android apps won’t work. All those recent apps that some developer have written and that started to emerge for the first generation Galaxy Gear won’t work with this watch. - Right now, there are a handful of what I would describe limited use apps for this watch. (also, I don't mind paying for apps but paying a dollar for a basic calculator app?). This situation is not completely terrible, since all the basic functions ARE covered with Samsung’s built in apps; but anything extra is missing. - And while the current watch faces provided are ok, first generation gear uses have had hundreds of custom (android) watch styles to choose among. I miss that option. RECOMMENDATION: Overall, I would (yes) recommend this phone to any recent-model Samsung phone user. The downsides are annoying, but not deal breakers for me. The Neo is not quite stylish, but it is not ugly either. It’s kind of neutral, with a flat, utilitarian styled plastic design.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not the perfect Smartwatch, but a solid one

    |
    Posted .

    Nobody really needs a smartwatch, but if wearables are something you want to dive into then you’ll be hard pressed to find a better watch than the Neo to do so. At a retail of $150 it’s $100 cheaper than it’s metal brother the Gear 2, and less than half the price of an entry level Applewatch. It may not have as many apps available as the Android Wear or Apple smartwatches have, but it still has a great interface and a better battery life than 90% of the aforementioned watches. I get roughly 2 days battery life from it (that’s a literal 48 hours, not 2 ‘work’ days) which puts it underneath the crazy 7 day battery of the Pebble watches, and more than twice the battery life of all other watches save a few like the Sony Smartwatch 3. It gives me the notifications I choose and helps keep my phone away from my face, and it’s pretty cool to be able to call and talk to someone directly from my watch when I need my hands free or if I’m driving (I believe the Applewatch is the only other smartwatch with a built-in speaker.) Although it may seem like a novelty, the IR blaster feature is great when I can’t find my remote or if it’s out of reach. Those 3 factors are the main reason I can deal without the app selection of an Android Wear watch, most of those apps are just remote apps for the apps on your phone anyways. Not a lot of standalone capabilities unless you get a separate plan with a watch like the Gear S (although you can store music and games on the Neo.) The Neo looks great with a different watch band too, the Gear 2 looks even moreso when paired with a metal band, and although there could be more there’s still a good selection of watch faces available. Anything but the stock watch faces drain battery way faster however, which makes the 2 day battery life of the Neo even more handy (non-stock watch faces tend to drain battery on most smartwatches.) With all those features the Neo is a steal at this price, I think the only other watch that can compete is the Moto 360 but I can't wear a watch that won't at least last a full 24 hours before charging. I've only had it a couple of months so time will tell of it's durability (it did survive two rainy weeks walking in Japan) and long-term usefulness, but I'm satisfied so far. I haven't used the Heart rate monitor, although it has gotten bad reviews since you basically have to remain perfectly still to try and get an accurate reading. But although it has that feature and an adequate pedometer, this is not the watch to get if you're looking for a fitness tracker. Instead, it combines the general health features of one, has the next best battery life to the Pebble watch, and makes up for it's lack of apps with a built-in speaker, IR blaster and clean interface. This is a great smartwatch to have if you have a compatible Samsung phone, and will definitely tide you over until the next generation or two of smartwatches come out.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A fitness band and watch for 200 dollars. Boom.

    |
    Posted .

    Honestly, since I have to explain this to everyone who asks me if the watch is worth it, I thought I would jot it down here. The Pros: It is a great watch that serves as both a normal watch (yes! It does indeed tell time!) as well as a fitness band. The heart rate monitor is not too good, but that was expected. The step counting and sleep monitor work very well, especially after the latest update that automatically starts Blocking mode when you go into Sleep mode (this feature makes it so the watch does not turn on with movement and blocks notifications from apps). Finally, the notifications are awesome. It has saved me from dragging my phone out of my hipster jeans on many occasions. The Cons: There are not a ton of apps, however I am not sure if I would do anything other than use it how I do. Mostly I feel like more games would be cool, and maybe Spotify control would be sweet. They are releasing a version of the watch soon with the android operating system. I would have waited for that one since more people write apps for Android than Tizen at the moment. Overall: I know too many people who have dropped 100 dollars on a fitness band, as well as large amounts of money on a watch. Why not get a device that does both and looks good too. Just sayin.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not bad

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Hmmm good indeed because it makes easy in the hard time of driving..works very well just have to charge it daily.thanks

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not a must-have but still worth it.

    |
    Posted .

    Pros-it's just cool. Not a necessity by any means, but it IS cool, useful, and works well. Nice display, decent but not great battery life (I get two days max out of a charge), charges quickly though. I like that you can replace the band with any 'regular' watch band, as it's inevitable the band will need to be replaced. Cons-the charging 'block' does not have an integrated battery like the Gear S, which would be so much more convenient and give you more flexibility. Speaker not loud enough, makes using as a phone pretty useless, but if you're in a very quiet area, it's ok. You need to connect to a computer to put any pictures on the device...a pain even if you HAVE a computer, which I do not. Limited apps available, and most free ones are nothing to write home about. And finally, Samsung could give you a lousy screen protector, having blown $200.00 on this. It wouldn't kill them. Summary-personally, it's NOT a must-have...unless you're a tech junkie like me! I am overall very happy with this and will soon purchase the Gear S. This is a 'big boy toy' but so what! The pedometer works great, as does the sleep monitor, though the heart rate monitor is finicky but works well when it works. Hopefully they make a women's size as my wife would like one for the pedometer function. If you have $200.00 and want to see what time it is, you won't be disappointed.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Way Better Then Expected!

    Posted .

    I consider myself to be a tech junkie. Currently I am using the Samsung Gear 2 Neo(Mocha Grey) paired up to my Samsung Galaxy Note 3(Black). I love love love this combo! This watch is doing what it's designed to do! The original Samsung Galaxy Gear was cool.... but didn't do anything I really wanted it to do. I kept seeing that they were going to fix it with the next update.... I was impatient and didn't want to wait for the update so I got rid of it. I said if they would fix the notifications, battery life, water resistance, and price... I would be game to try out the next generation. Well Samsung, you were listening and you nailed it! I love the fact that I can make a phone call or send out a text message with out pulling out my phone. The watch is light weight and I have seen where people are complaining about it being plastic and it looking cheaper... well when you want a cheaper price they have to do something to lower the price. But In my opinion they didn't do it poorly. As a matter of fact I really like how light weight it is and I'm not as worried about scratching the watch as I was when it was brushed steel. I haven't given the watch a fair chance with the battery life just yet to see how long I can make a charge last. But with the heavy usage I have put on it so far.... it's lasting like a champ for 2 full days! I had to at the end of the second day do everything I could to get the battery to wear down so I could charge it. The Gear 2 doesn't burn up the battery on my phone. I have hardly noticed any difference in my battery life on my phone. I have tried the Sony Smartwatch 2 and I will say that thing ate my battery life up on my phone and would kill it by lunch time! My phone is lasting all day like it usually does with just a normal bluetooth headset hooked up to it. The water resistance I haven't test to the full extent yet... but I can tell you I'm not afraid to wash my hands where I was with the Original Gear smart watch. I love the on board 4GBs to store music. Can play it on the watch with out using your phone. The speaker could be a touch louder.... but it is a watch. The Taizen operating system is so intuitive... honestly you would have a hard time knowing its not Android. Moving the home button to the top of the watch instead of it being on side like the original is big to me too. You don't accidentally bump the home button like the original. Thank you Samsung for listening! You nailed it and have set the path for everyone else trying to build a smart watch from here on out!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome

    |
    Posted .

    I'm not going to lie but this smartwatch that has been out for over a year was sitting there the whole time under my nose and I never looked to getting this watch I bought every type of smartwatch from 2014-2015 I have returned everyone back bc non of them did what they promised or I had connection issues or the price didn't justify keeping them so as I move forward I was determined to get a smartwatch slash fitbit and yes I owned 3 different fitbits and returned them back but this samsung gear is awesome seriously it does everything and more I have had it over a month now and it's my daily driver and best buy had a great deal going on during black Friday weekend.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not a bad smartwatch if you ditch Tizen

    |
    Posted .

    The Gear 2 Neo isn't a bad watch for the price point, especially if one considers the added bonus of a built-in IR blaster; but you won't find any Wi-Fi capabilities or a compass. Personally, I don't mind the loss of Wi-Fi simply because it's rare that I'm ever far enough from my phone to disrupt the Bluetooth connection, and I never get tired of shutting off TV's in secret. At the time I purchased my Gear 2 Neo, I researched it heavily and opted for it based solely on the fact that it was on sale and that there was an active effort to port Android Wear to the watch to replace Samsung's resource intense Tizen. I have noted that there are several reports of the plastic retainers for the metal pin that attaches the watch band to the watch itself breaking under even light stress, and I can say that after having worn the Gear 2 Neo every day for the last couple of months and getting it snagged more than once during a quick movement, the kind that leave you wondering how it's still on your wrist that is, that I haven't even noticed any cracks developing yet so perhaps the flaw was corrected or maybe I'm just lucky. The conversion is easy to perform and as of this review pretty much all of the bugs have been ironed out, leaving a very stable end result that I am glad I chose to experience. All in all, it's a good place to start if you're just getting into smart watches and would like to experience the difference between Tizen and Android Wear prior to getting into the more expensive range of watches.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Overall great product

    |
    Posted .

    This will be a bit lengthy and boring if you are not into the whole geek thing. Overall I really like my Gear 2 Neo. I would say my favorite features would be the fact that the battery gets me 2 solid days if not rolling over to 3. Also the fact that this has an IR emitter is amazing. I set it up to double tap the button and a IR remote pops up that I can switch through and customize to my TV, tower fan, even my remote lights. The 2 things I absolutely hate about this but may not be a problem for others. The S-Voice feature (Similar to Siri or Google Now) is absolutely terrible. When she talks its irritating how choppy she sounds compared to Siri, Cortana and Google Now. When you do give a voice command, most of the time she will not get it correctly and you have to speak very very clearly unlike its competators. The second part that is a draw back for me was the fact that it is NOT Android Wear which would normally be a Java base if I'm remembering right. It runs on its own OS called "Tizen" which is a HTML and Javascript mix. This means there is no way to make Android Wear apps work on it. There are very few decent Tizen based apps for it compared to the current Android Wear market. But the amazing battery life and IR emitter made me keep this over other watches. Overall, great for day to day operation of Samsung phones. But if your a tech geek like me and don't mind charging a watch every day, something Android Wear could possibly be a better option.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not Essential, but fun

    |
    Posted .

    Nobody really needs a smartwatch, but if wearables are something you want to dive into then you’ll be hard pressed to find a better watch than the Neo to do so. At a retail of $200 it’s $100 cheaper than it’s metal brother the Gear 2, and almost half the price of an entry level Applewatch. It may not have as many apps available as the Android Wear or Apple smartwatches have, but it still has a great interface and a better battery life than 90% of the aforementioned watches. I get roughly 2 days battery life from it (that’s a literal 48 hours, not 2 ‘work’ days) which puts it underneath the crazy 7 day battery of the Pebble watches, and more than twice the battery life of all other watches save a few like the Sony Smartwatch 3. It gives me the notifications I choose and helps keep my phone away from my face, and it’s pretty cool to be able to call and talk to someone directly from my watch when I need my hands free or if I’m driving (I believe the Applewatch is the only other smartwatch with a built-in speaker.) Although it may seem like a novelty, the IR blaster feature is great when I can’t find my remote or if it’s out of reach. Those 3 factors are the main reason I can deal without the app selection of an Android Wear watch, most of those apps are just remote apps for the apps on your phone anyways. Not a lot of standalone capabilities unless you get a separate plan with a watch like the Gear S (although you can store music and games on the Neo.) The Neo looks great with a different watch band too, the Gear 2 looks even moreso when paired with a metal band, and although there could be more there’s still a good selection of watch faces available. Anything but the stock watch faces drain battery way faster however, which makes the 2 day battery life of the Neo even more handy (non-stock watch faces tend to drain battery on most smartwatches.) I got this when it was on sale for $150 (well, I got an open-box version which was even cheaper) so this is a steal at that price. This is a great smartwatch to have if you have a compatible Samsung phone, and will definitely tide you over until the next generation or two of smartwatches come out.

    I would recommend this to a friend
advertisement