Customers have good things to say about the ease of use, quality, and condition of the Geek Squad Certified Refurbished Apple Pencil, with many noting it works as expected and is in excellent condition. However, some customers expressed concerns regarding the charging method and battery life, finding them inconvenient and short-lived, respectively. A few also mentioned the potential for losing the cap. Overall, the positive feedback on functionality and condition outweighs the negative comments about charging and battery.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 152 reviews
Rated 5 out of 5 stars
Review on the Apple Pencil 1st Generation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. So far haven’t received any problems with it and as a student, I use it daily and the life last for a long time
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Charging
Rated 3 out of 5 stars
The refurbished part not about the actual product.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review is more for the word refurbished than for the product itself. I have been using apple pencil (1st generation) since I got my tablet last year. I love how it works and the user functionality and the ease to which it connects to my tablet. I wish it charged differently but It works well for what we are told the pencil can do.
I had lost my pencil before a trip and was borrowing someone elses. When returning I decided to cave and just buy a new pencil. I went to the Tempe Marketplace store and they happen to have a refurbished one. It said it was an excellent refurbished item with all the attachments as needed.
Once I opened the product I noticed that the pen did not have the cover and the extras (the extra tip and charger) were not there either. I'm just curious what the requirements are and if someone actually looks at the product before they put it back or do they just trust what customers tell them when returning it.
Again the product itself is worth it. Though I don't know that I will buy refurbished again. It is easy enough to find the replacement parts online so I went ahead and just did that.
No, I would not recommend this to a friend
Pros mentioned:
Compatibility, Quality
Cons mentioned:
Charging
Rated 4 out of 5 stars
Great Product but Lacks a Key Feature.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great and is nice for precision work. The amount of force you use determines the thickness of the line drawn. I do wish you could just plug it in to charge instead of having to plug it into the iPad’s charging port. But, it does charge rapidly. All in all, it is a great product and a must have for any one with an iPad Pro or 2018 iPad.
I would recommend this to a friend
Cons mentioned:
Battery life, Charging
Rated 1 out of 5 stars
Buy new, don't take the gamble! It isn't worth it
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a pencil and happily waited the few days until it arrived, unfortunately when i plugged it in i found out it would NOT charge at all. The battery is dead, and it won't charge past 0%.
Thanks for the defective and broken pencil best buy. Is this what you call "certified refurbished"? And was it even checked before it was sold?
Please just pay the extra $25 for a NEW pencil instead, and don't take the gamble. The return process is honestly not worth the headache at all, especially at this time of year.
No, I would not recommend this to a friend
Pros mentioned:
Quality
Cons mentioned:
Cap, Charging
Rated 3 out of 5 stars
Good product but overhyped and expensive
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This should not cost that much.
Apple makes great products but always overhyped/expensive.
Works great for writing and drawing.
Wish it came with a holder/attachment to iPad.
The cap feels like you can easily lose it.
Charging via device feels really awkward in how it sticks out.
Feels like it could easily break off.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great stylus, So-so battery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am overall very satisfied with the Apple Pencil. I purchased the 2018 (6th gen) ipad because it supported this excellent stylus and so far has met or exceeded my expectations with the only day-to-day gripe of the battery draining continuously requiring a recharge every day or so regardless of whether it's being used or not. Use a stylus? Buy it, you won't regret it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad Refurbished = AWESOME!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always worry about buying refurbished products. Considering the item was returned, often for a reason which may, or may not be disclosed . . . I envision I get a product, the product has unresolved issues, someone checks it out and may, or may not find the issue, then I have to waste my time (time=money . . . in this case) effectively taking away any savings I made in purchasing refurbished. Thing is . . . I've taken a chance a few times on Geek Squad refurbished items . . . this Apple Pencil being the latest . . . and I've been delighted to find out that Geek Squad certified refurbished items really are thoroughly gone over & fully functional. In this case . . . as with the last several purposes . . . I saved some dosh & had no problems! Bravo Geek Squad!!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Charging
Rated 4 out of 5 stars
Pretty Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was really excited to receive the Apple Pencil. It works wonderfully with my iPad. I only wish it was more grippable and that there was a different charging method other than the weird lighting charger sticking out the end, just waiting to get snapped off. Still love this thing though.
I would recommend this to a friend
Rated 4 out of 5 stars
does the job!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as expected! no issues with the pencil itself. It has some lag if you write really fast but I think that is expected with this version of Apple Pencil. The packaging was not that great since I bought the refurbished one.
I would recommend this to a friend
Cons mentioned:
Charging
Rated 4 out of 5 stars
Upside & Downside
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Downside is that the charging is not practical. While plugged into the lighting port on my iPad, I accidentally hit the apple pen and cracked the base of it.
Upside is that the pen writes seamlessly.
I would recommend this to a friend
Cons mentioned:
Cap, Charging
Rated 4 out of 5 stars
1st generation is decent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works exactly how you’d expect from Apple. The usual complaints: easy to lose cap, inconvenient charging, and the fact that we’re on the 7th gen iPad but using 1st gen Apple Pencil.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Charging
Rated 4 out of 5 stars
Scribble scrabble
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product especially to write short notes. Should have a separate charger. Can easily be broken while charging in the port.
I would recommend this to a friend
Pros mentioned:
Compatibility, Condition
Rated 5 out of 5 stars
Awesome Apple pencil
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product although is refurbishes; it looks flawless. I have it now for several months and have no issue. Works on the new iPad 6 and iPad pro first edition.
I would recommend this to a friend
Pros mentioned:
Ease of use, Quality
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my pen, I use it almost everyday I have class. No defects either. I was skeptical about it being refurbished but it was GREAT! No problems
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always been happy with my refurbished purchases and this one is no exception. It works like it is supposed to, and I saved a few bucks as well, plus free shipping. The only issue is the known design flaw of having the connector protrude from the iPad when charging, easy to break it off by accident. Apple addressed this with their next gen pencil but the new one is not compatible with the latest standard iPad, which is stupid. As far as this pencil goes, 5 stars!
I would recommend this to a friend
Pros mentioned:
Condition, Ease of use
Rated 5 out of 5 stars
Like new condition
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the purchase of this refurbished Apple Pencil. It is in like new condition. It works great too!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Same as new
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
can't tell it's refurbished and was ever used; works perfectly well
I would recommend this to a friend
Pros mentioned:
Ease of use, Quality
Rated 5 out of 5 stars
Nice
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice quality, very precise and easy to use. I love it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
So much Tech
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This pen is worth it if you use it willingly. I consciously use this pen when using my iPad and it becomes more and more convenient. Must buy for the ”techie guy”.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
great deal on an excellent product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the apple pencil that maximizes utility and functionality of the iPad. It's sleek and elegant, and getting it a significant discount with a refurbished one was even better! Super happy about this purchase and that Best Buy offers quality, refurbished apple products.