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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 176 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional sound quality, describing it as incredible, amazing, and crystal clear. The headphones are also praised for their comfort, with users highlighting how comfortable they are to wear even for extended periods. The battery life is another positive aspect, with customers appreciating its longevity. Additionally, the price point is seen as reasonable, making these refurbished headphones a great value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Rated 1 out of 5 stars

    Damaged cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that these were refurbished. Even then the volume button did not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound cuts in and out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly these didn’t live up the hype of Beats headphones being so amazing. The sound cuts in and out so we had to return them. Disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Is a great product came clean, no scratches, and very good packaging compared them to new nests sound the same and even sound a little louder but overall great product. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for geezers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not cook with earbuds so I have gone with cheap earphones in the past. My granddaughter said these were good and she was right. The comfort, controls, and specially the sound is excellent. It is interesting to listen to Dylan, Sabbath, NWA, old people's music, and hear instruments I never heard before. Very happy. Oh, the noise cancelling works with wives as well, added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them in store but I would rate these a 10/10! sound quality is perfect, battery lasts long and they are truly noise cancelling! Buy these !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They were faulty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were faulty and fell apart . Battery life was about half hour

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones amazing sound not bulky easy for into sports bag

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good! Everything came on time and no problems had occurred throughout the whole process.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    BEST HEADPHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fit! came in super fast and am enjoying them for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Audio Issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got two Pairs, got a replacement, both had issues with staying connected. Sometimes in the middle of the playing the audio will cut off or if i pause the video for a short time will not play the audio when video plays. After wearing them for a while the ear muffs (not sure what they are called) wear down fast. Very sadden with this, since the audio is wonderful and noise cancelling is amazing! The charge is quick like listed but the other issues just make it so annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A++

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, great head phones…………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 1 out of 5 stars

    Bestbuy's Geek Squad does not offer any advantage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were excellent , have worked perfectly and their condition was according to the description until the internal right side above the speaker started to crack with no apparent reason. I scheduled an appointment with the Geek Squad at the store after verifying that they were an Apple authorized service center and the experience was terrible. the guy at the desk was terrible, did not offered any options , even though i offered to pay for the service. he only recommended to call Apple instead... I recommend new buyers to go directly to the manufacturer's online stores when looking to safe some bucks buying refurbished electronics ... Bestbuy's Geek Squad does not offer any advantage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones where damaged, they didn't work properly and it was awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by dre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal on this item. Perfect for my son.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Heartbroken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there was a 0, I'd go for that. Bought these and the bluetooth didnt even connect to my phone. Factory reset this pair literally like 100x. Still nothing. Biggest disappointment in the world. Save yourself some heartache, go buy the Sony ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine don’t work, it works for like 10 minutes then they completely turn off even if I charged them the whole night

    No, I would not recommend this to a friend