Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.9 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Camera Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the excellent video and picture quality, along with the drone's ease of use and generally good condition upon arrival. Many also praise the drone's stability and range. However, a significant number of customers reported issues with battery life and some reported damage to propellers or incomplete packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 160 reviews
  • Rated 5 out of 5 stars

    ALL GOD WHITH THIS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it’s okay, fine and good, and the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for perfection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this drone, I go out and fly it all the time and the camera is great quality. The battery lasts about 15 minutes flying full speed in sport mode and about 30 minutes in cinematic mode. It is built tough and the fly mode bundle is very useful for easy charging and battery changes

    I would recommend this to a friend
  • Cons mentioned:
    Propeller

    Rated 1 out of 5 stars

    MISSING PIECES AND BROKEN PROPELLER

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So irritating to wait for the item to arrive for it to be missing the connecters for the controller and the propeller BEING BROKEN, the geek squad certification is a JOKE. DON’T BUY IT!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Disrespectful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all should be ashamed sending me a product like this completely broken from the gate and missing parts Best Buy count your days

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for remanufactured drone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had everything with it happy and pleased with shipping handling and care Best Buy has with all their orders

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Avoid the refurbs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished drone was broken. Gimble broken and cheaply glued back together. One batter corroded and another wouldn't charge at all. I don't believe Geek Squad checked this unit out at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Drone!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love everything about it! Really recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Geeks "refurbished " is a joke

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured I'd save a few dollars and get "certified refurbished ". The first one they sent me was missing the propellers so they sent me another. It has a bad battery. I gave up and bought a brand new one. Got a mini Pro 3 instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life, Packaging

    Rated 4 out of 5 stars

    Very good, EXCEPT…..!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received everything stated minus one battery! The drone itself came with no propellers installed, they were in a separate ziplock bag. All items are in pretty much new condition, there was a fingerprint stain on the lens but other than that everything was essentially brand new. Came in original packaging but box was in rough shape. Everything was packed nicely inside travel case. After speaking with Best Buy they gave me a credit for the missing battery which was nice of them. So honestly I’m not that upset that I’m missing one. Better than returning and trying my luck with a different order. All in all for 400 you can’t beat this deal. It seems the “geek squad certified” is a gamble according to other reviews but up to you if you want to take that on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    overall dji mini

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI Mini 2 is a compact and lightweight drone that offers impressive features and capabilities. As a successor to the popular DJI Mavic Mini, it retains the same portability while introducing significant upgrades in performance and functionality. Here's a review of the DJI Mini 2: Design and Portability: The Mini 2 follows the same folding design as its predecessor, making it incredibly portable and easy to carry. It weighs only 249 grams, which means it falls below the registration requirement in many countries. The drone's small size doesn't compromise its build quality, as it feels durable and well-made. Camera Quality: One of the standout features of the DJI Mini 2 is its camera. It boasts a 12-megapixel sensor capable of capturing 4K video at 30 frames per second. The footage is detailed and vibrant, with excellent color reproduction. The three-axis motorized gimbal ensures smooth and stable shots, even in windy conditions. It also supports panorama and RAW photo capture, providing greater flexibility for post-processing. Flight Performance: Despite its diminutive size, the Mini 2 delivers impressive flight performance. It can reach a maximum speed of 16 meters per second and has a maximum flight time of around 31 minutes, which is excellent for a drone in this class. The drone's range has also been significantly improved, thanks to OcuSync 2.0 technology, allowing for a stable and reliable connection between the remote controller and the drone. Intelligent Features: The Mini 2 inherits several intelligent flight modes from its bigger siblings, such as QuickShots, which enable you to capture professional-looking shots effortlessly. It also features GPS and altitude sensors, allowing for precise hovering and smooth automatic landing and takeoff. The updated DJI Fly app provides an intuitive and user-friendly interface for controlling the drone and accessing various settings. Remote Controller: The Mini 2 comes with a compact remote controller that is comfortable to hold and offers responsive control. It uses OcuSync 2.0 for a reliable and long-range connection with the drone. The remote controller also features a mount for your smartphone, allowing you to have a real-time video feed from the drone's camera. Limitations: While the DJI Mini 2 is an excellent drone overall, it does have a few limitations. It lacks obstacle avoidance sensors, so you need to be cautious while flying in environments with potential obstacles. Additionally, it doesn't support 4K video at 60 frames per second, which may be a drawback for those seeking higher frame rates for their footage. Overall, the DJI Mini 2 is a fantastic drone for beginners and enthusiasts alike. Its compact size, excellent camera quality, long flight time, and intelligent features make it a standout choice in its category. Whether you're a hobbyist looking to capture stunning aerial shots or a traveler in need of a portable drone, the DJI Mini 2 offers an outstanding balance of performance and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Flight

    Rated 5 out of 5 stars

    Perfect refurbished mini 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing how bad reviews were on refurbished drones, I hesitated on buying it.... But I'm glad I DID buy it because everything came with the product and it flew perfectly, no problems at all. I put in about 25 flights already on it and went out over 3000 feet away in a busy suburb and it just flew perfectly. Love the bag it comes with, easy to bring along with you on hikes and mountain biking. It's been pretty windy lately with 30mph gust and it's lighter makes it powerless against it. If you watched/read reviews on it then you already know it's capability. My review is more about the best buy/refurbished deal, which was great. Ordered it as a pickup at my best buy outlet. Charged it up while driving back home and flew it within an hour of buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Exceeded Expectations!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my DJI Mini 2 package and was pleasantly surprised that not only did I receive everything in the package but it all worked great! I read reviews of people saying parts were defective or they couldn't register their drone. I had no problems whatsoever! And wow...this drone is soooo cool! I had a Parrot AR 2.0 and there's no comparison! The controls, the ease of using the app...made it so I was up and running right away! This drone is so much more powerful than my AR2.0.. I'm having so much fun learning all the features and am anxious to become proficient with the camera...beautiful video's and photos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Drone that does what it says

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flies with ease, good video and battery life with decent range.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Propeller

    Rated 2 out of 5 stars

    Disappointing but passable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone had the propellers removed, they were in a separate bag. The propeller holder was not included. The drone looks like it's relatively unused. Some of the stickers are still on. It also flies well. But for some reason, the status indicator light on the bottom was colored in with black marker. One of the batteries was fully drained. So far, the drone seems fine. I don't think the issues are bad enough for me to return the item. I hope I won't regret it. But I definitely would not trust refurbished items from Best Buy in the future.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Batteries

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the three batteries didn’t work or charged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, but MISSING ITEMS

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, I was missing some items, but got other extra items instead. As for the missing items, it was missing the propellers, the mini screwdriver and quick charge wall charger. Instead, I received a 3 way charger instead of a 2 way, along with 4 batteries. Luckily I had extra propellers or it wouldnt have been able to fly. Cant complain about the extra batteries though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4.0 out of 5 stars DJI Mini SE - A Budget-Friendly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI Mini SE is an impressive entry-level drone quadcopter that brings the renowned DJI quality and performance to a more budget-friendly price point. As an avid drone enthusiast, I was excited to test out this compact marvel, and it exceeded my expectations in many ways. Pros: Portability and Design: The DJI Mini SE lives up to its "Mini" moniker with its compact and lightweight design. It is incredibly portable, making it easy to carry along on adventures without adding significant weight to your gear. The drone's sleek and streamlined appearance further adds to its appeal. User-Friendly Flight Experience: The Mini SE is an ideal drone for beginners and recreational users. DJI's Flight Tutorial app guides new pilots through setup and basic flight maneuvers, ensuring a smooth learning curve. The intuitive remote control enhances the overall user experience, making it easy to control the drone with confidence. Stable and Smooth Flight Performance: Despite its smaller size, the DJI Mini SE boasts impressive flight stability, even in moderate wind conditions. The drone's GPS capabilities and altitude hold feature contribute to smooth and steady aerial shots, making it suitable for capturing high-quality images and videos. Camera Quality: Equipped with a 12-megapixel camera capable of recording 2.7K video at 30fps, the Mini SE delivers respectable image and video quality. While it may not match the capabilities of higher-end DJI models, the results are more than sufficient for casual aerial photography and videography. Cons: Limited Range and WiFi Connectivity: The DJI Mini SE utilizes a WiFi connection for communication between the drone and the remote controller, which can result in a more limited range compared to other DJI drones that use more advanced radio frequency technologies. The WiFi connection is susceptible to interference, especially in urban areas or areas with a high density of wireless signals, which may lead to potential signal drops or video transmission issues. Obstruction Sensitivity: Due to its reliance on WiFi connectivity, the Mini SE can be obstructed by large objects like trees, buildings, or houses. This obstruction sensitivity may limit its usability in certain environments, particularly when flying in areas with significant obstacles or structures that could disrupt the WiFi signal. Pilots need to exercise extra caution and maintain a clear flight path to ensure a stable connection and avoid potential signal disruptions during flights. Conclusion: The DJI Mini SE is a standout entry-level drone quadcopter that offers exceptional value for money. Its portability, user-friendly flight experience, and stable flight performance make it an excellent choice for beginners and casual drone enthusiasts. The camera quality is more than satisfactory for capturing impressive aerial shots, though it lacks the advanced features found in higher-tier DJI models. While it may not match the capabilities of its more expensive counterparts, the Mini SE is a budget-friendly option that delivers an enjoyable and reliable drone flying experience. If you're looking to dip your toes into the world of drones without breaking the bank, the DJI Mini SE is undoubtedly a worthy contender that won't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Second one i owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent quality super easy to fly second one i owned reason i got this one cause it was very similar to last one all my associeries fit this one great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Little "Buzzer"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than expected quality. Holds really well in 15 miles/hour wind and takes excellent videos and pictures. Easy to carry everywhere I went and had enough power in the three batteries to capture a really lengthy video.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mini 2 refurbished

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished mini 2 looks great works well. Did have issue with 2 batteries not charging Best Buy was no help with that bought 2 new batteries off Amazon.

    I would recommend this to a friend
Sponsored