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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 97 reviews

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80%
would recommend
to a friend

Customers are saying

Customers praise the Gear VR for its immersive and fun VR experience, comfortable fit, and surprisingly good condition for a refurbished product. Many appreciate the affordable price point, although some users note that their phone's battery drains quickly and the device can get warm during use. A few customers mention concerns about video quality. The overall experience is positive for many, but potential buyers should be aware of these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very. Fun to use I enjoy it a lot my kids love it I will recommended very,much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual Reality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device enables you to see into the future! If for only a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has had so much fun using this headset. Recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Virtual Reality is awesome experience must try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Item great quality. I loved. Verry fun!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enjoy the quality of the VR set. Images were very blury

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to watch video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to watch video and 360 degree action!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok cam for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I huy this producir bit i doña like ..maybe buy other

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an interesting gadget but the thing heats up your phone that I think is very dangerous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad NEEDS to atleast look at the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think geek squad looked at this product before re-certifying. The product was not cleaned and had hair all over the product. the lens were so dirty and so gross. overall a very bad experience. Never again will i buy re-certified product from GEEK SQUAD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VR with bad lens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in decent packaging as well as overall great build but the lens for one of the eyes was not clear, so I returned the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    absolutely garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys, just don't buy it, I have got totally broken item and camera lens socks, it's not worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Immersive experience

    Rated 4 out of 5 stars

    Great VR features at a low price. Some quirks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this with a Samsung Galaxy S7 Edge. The good: Image quality Touch pad controls Large library of apps/content Comfortable Provides a very immersive VR experience. The bad: My only major complaint is that there is no easy way to stream content from local network. Instead you have to copy files to the phone itself. Furthermore, the Oculus Video app only works if the files are on the phone's internal memory. Samsung VR is a bit better and will pick up gallery items on the SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for less than $60! Nice product. Wish there were more applications for it, but it is still a lot of fun.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VR seemed cool, mistake was buying refurbished...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old son saw the GEAR VR in the store and was very excited about them. I went to check them out on BestBuy.com and saw the refurbished product being sold for 40% of the new price. I took a gamble and ordered a pair. Buying refurbished is NOT the option to go. The VR came with a scratch on one of the lenses and the foam padding was damaged in multiple locations (the seam was separating). I can't say that I was expecting a "new" item, however I did expect that it wouldn't arrive damaged. It also did not have a manual (get started guide). I have a Samsung Galaxy S6+ and after finding the manual online and figuring out how to connect my phone I tried it out. Functionally it worked, but I couldn't get past the damage. I could see the individual pixels, imagine sticking your face really close to your LCD/LED TV, which I guess isn't surprising, but it also did take away from the experience for me. End of day I can't give a full review of the GEAR VR, only the refurbished model that I purchased through Best Buy. I wouldn't recommend going that route. This was my second attempt at buying a refurbished item at Best Buy and it is the second item that has arrived damaged. The first was a Samsung Gear S Smartwatch that arrived with a broken band that could not be replaced. Point is, the VR seems to be a cool item, it isn't perfect, but buy refurbished at your own risk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing VR Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Virtual Reality is in its relative infancy, the Samsung Gear VR takes the right approach in this new frontier with an affordable device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, can't complain at all...........

    I would recommend this to a friend
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