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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,000.00

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Rated 5 out of 5 stars

    awesome condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could barely tell this was a used item, item works flawlessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Support Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your trade in system is broken and you don’t even care to fix it to be honest. I talked to support for HOURS trying to get my address to be updated so I could trade in my old laptop as a part of this purchase and all they did was constantly tell me I was wrong and transfer me to another peorson that doesn’t know what to do. I even called on many different days to see if y’all would be more helpful but no. The laptop itself is fine but it’s very upsetting to not have that credit go towards this purchase.

    No, I would not recommend this to a friend