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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers often highlight the Geek Squad Certified Refurbished Powerbeats³ Wireless Earphones for their exceptional sound quality, affordable price, and impressive battery life. Many users appreciate the secure fit and comfort of the earphones, while some also commend the overall condition of the refurbished product. On the downside, a few customers have mentioned a lack of bass and occasional power issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 127 reviews
  • Rated 5 out of 5 stars

    Still Going Strong!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product remains in service. Looks good. Works well. So far, it has been a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to buy the real thing. Don’t know how they do it and don’t care just buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great volume quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them he said he can go a good bit range and it still works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase of refurbished beats headphones from Best Buy geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified refurbished but looks and works as new. In the original packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work out headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter when she works in her CrossFit gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for exercise

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for exercise ........ Easy to use .............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for working out. They are water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and I love them! Cant beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his beats I bought for Christmas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i found that they were not what i had expected or hoped for. i am getting too much outside noise when i am wearing them. i will probably only use indoors

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fun while they lasted!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these June of 2019 and they held up well for roughly 7 months. The pair I got was refurbished and at the time they were being offered for $70 which was a steal. I only purchased them to workout/run so usage was 5-7 hours a week. While they lasted they were excellent and I had no complaints. Around Jan-Feb 2020, I noticed that they just stopped responding. I could charge them all night long and when I'd go to power them up, I got nothing! My first thought was to change the charging brick, still nothing. Changed the cord and charging block, NOTHING. Now I'm stuck with a pair that I can't return or use and that's not a good feeling. Went online and they say battery death is common but i'm not sure the price of the repair would justify the spending. I get that when you purchase refurbished goods, you don't know the "mileage" of the products but i'f I were you, I'd save my money and get these new since there's no way to gauge battery health.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No instructions with refurbished earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were NO Instructions with the refurbished earbuds! There was no background noise cancellations!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats By DR.Dre

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound and the mic are not proper its too low if you make calls using these headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hesitant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent products Wasnt happy overall but decent enough

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in good working order. I would recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost never buy 'refurbished" but this time I gave it a shot cause the price was so cheap.....well they just would not turn on after fully charged. I read the reviews after they wouldn't turn on and found allot of complaints about the same problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery time is less. I charge full but drains out soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but still expensive for a refurbished thing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there any way to change the sound on these headphones? An equalizer or something? The sound is tinny and for the price I could just use a cheap pair instead of spending so much on these. So much for all the hype!

    No, I would not recommend this to a friend
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