Customer Ratings & Reviews

I am so glad we purchased Geek Squad Tech support, you have help at your side when there are problems or questions that happen to come up. I purchased the three year plan.

I brought two laptops in to be repaired. geek squad was quick and thorough

super, great......all around professional technician, and knoledgeable about her job functions.

So worth its value! I have used this servise for over two years now and will definatly be continueing with this service. easy to use and the people i talk to are so nice.

service was prompt and effective. Computer and monitor are working well now.

Best Buy has always delivered good products, however, I think they could improve the amount of time and the procedure to get an appointment to have the computer looked at.

My experience was great. It was amazing to watch them working behind the scenes and getting everything corrected. I all my experiences will be this amazing, I'll be happy!

Tech support was quick in diagnosing my virus, cleaning my system, and efficient in returning to me within a few days. Professional and personable. Would use service again.

Maybe I listen slower than some 65 year olds, but the Geeks are so knowledgeable they know what they say but too fast for me. Appreciate all their knowledge and helpfulness.

The Geek Squad are my go to guys. I'm a computer novice and rely on experts to rescue me from computer jail. The Geek Squad folks are pleasant and get the job done pronto.

I will be adding Geek Squad to any purchase that I make in the future. The scheduling was easy to do and they answered every question without making me feel like an idiot.

Visit the Mesquite, TX store. If you any problems they are ready to assist.

Smartest thing I did in buying a basic lap top, or any other comp or entertainment device[s. To date I have only had positive experience with 4 different Geek squad reps.

I brought my computer in for repair and received excellent service. When I tried my computer worked wonderful . I would like to thank the Geek Squad for their excellent work

The Geek Squad guy was great. Very helpful, knowledgeable and thorough. Took the time to answer all of my questions without making me feel like an idiot about Windows 8.

My laptop had several viruses that I asked the Geek Squad to remove a few days prior to the holidays. They removed them in a timely fashion and the computer works great!

They seem to do good work. I am a novice so they could be more informative.

If one day my computer have a problem, they can fix it for me. Therefore, this is why I recommend this product for everyone that want a extra protection for his hardware.

The Geek Squad was absolutely fantastic. They fixed two laptop computers for us and they work better now than they have in months. I would recommend them to all my friends.

Actually enjoyed talking with Tech's who where quite nice any very patient. They completely explained how the bug got on my computer and how to keep it from happening again.