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Customer reviews

Rating 4 out of 5 stars with 21 reviews

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81%
would recommend
to a friend

Customers are saying

Customers find value in the Geek Squad setup service, expressing that it is worth the cost for a hassle-free TV setup experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    horrible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to speak eith a technician for over 20 minutes, only to have to call the store and find out that was the wrong number given to me to set an appointment. When I called the correct number, I waited another 20 minutes to speak with someone who could only give me an appointment 2 weeks out...and still had me wait while he consulted for the appointment and tried talked to a technician. They need to hire more people if they want to advertise this service. Will never use them!!!!

    No, I would not recommend this to a friend
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