Customer Ratings & Reviews
- Model:
- GNC-CW006-199
- SKU:
- 6315040
to a friend
Broke after 1 day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of the product was easy. Worked great. With range and overall quality. I tried to change locations of the camera and it would no longer turn on.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We're so sorry if your smart camera no longer works. We appreciate you bringing this to our attention. We will help you get this issue resolved. We would like to learn more about your specific situation and make things right. Please reach us via email at [email protected], phone +1 (888) 232-3143 from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
Video cam works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this set up in my living room and it’s very sensitive. I’ve been testing it and my phone is notified every time there’s movement and has record options. Easy to set up
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! Thank you so much for sharing your experience with your Geeni smart camera. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Works but app is not ready for prime time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works fine, quality is good. It appears to be well built. Unfortunately the software looks like an early beta. Sharing the camera with others doesn't work as designed. The show stopper for me was that the software does not support special characters in the Wi-Fi password. Four days after I reported this, I received a response that this was apparently by design. That is completely unacceptable. I'm returning it. Too bad as the camera itself works fine.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We want to extend our apologies concerning the issues that you had. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 9:00 AM to 9:00 PM EST.