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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the Smart Wi-Fi In-Wall Outlet for its easy installation. Customers appreciate that it can be easily installed with basic electrical skills.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 1 out of 5 stars

    Wi-fi Button Broke Immediately On A Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outlet is very poorly made. We've actually been meaning to return it but not sure if we can because it is broken. The button broke because as soon as my technician took it out of the box on the job site and tried to apply it, it immediately broke when the smallest amount of pressure was applied to it during the install. In addition, when I ordered this through the Best Buy website, this part order was delayed multiple days due to the address not being valid, however when I went in and corrected it, the address was accurate. All I did was just retype everything and submit it and then the part arrived 2 days later, exact same address. Would not recommend this part for any of my associates or contacts, which is a shame because the price was fair and was what the client specifically wanted for the job we used this on. Ended up finding one at Home Depot and it was cheaper. Which is lucky because the customer service rep I called about this issue said if I sent this outlet in to return it that they can't refund it due to the break being the technician's error.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      We're sorry to hear that you came up with this decision. This is not what we wanted you to experience and if you will give us a chance, we will certainly make sure that you will experience how Geeni devices are supposed to work. If in case that you're still interested in our product, don't hesitate to contact us back so we can help you further on how to set it up. For more information and immediate assistance, you may reach us at [email protected]. MerkuryInnovations

  • Rated 5 out of 5 stars

    Great plug!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart outlet helped us cut down our electric bill. We installed it where our entertainment center is. The install was easy and it connected to our smart home with ease. We setup up a routine that shuts off the power when we are away or are sleeping. All the electronics that are constantly drawing power are now off while we’re not using them. I have other outlet plugs that are cumbersome, but do the same thing. This takes up less space in such a cramped area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for leaving the house!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we got ready to leave the house, my wife asked me to check that small kitchen appliances were unplugged. So I got one of these to try out. Life changing! App controls each socket independently or you can turn the whole outlet on and off. Connected to google assistant i can shout to turn on the toaster oven, we are in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart wifi in wall outlet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart wifi in wall outlet allows you to control lights and other appliances using your phone - easy to use and reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ac receptacle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to download the app and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to install. Non standard size for faceplate h

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Would much prefer it a faceplate was not included. I use the screwless faceplates and having a faceplate included is a waste. Which brings me to my biggest frustration : the holes to screw the faceplate into are not standard size. You need to use their screws. Totally dislike this aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi Outlet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and you get two programable outlets through the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great with a display issue in google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great but sometimes the status does not synch with google home correctly. I programmed a routine and the routine functions but when I look at the outlet status it sometimes displays as off when its on or vice versa.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for crafting use!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad I only bought 1. Will be buying more though and putting them throughout the house. Want to get ones with usb hubs next time though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to have a timer on outlet to control a lamp in living room. Got rid of the ugly timer and everything is set up on line to turn the light on and off as scheduled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Plug.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get paired up. They are all finicky. Still a ways to go till these smart devices are easy to set up. Always a struggle. Once connected works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 more after this one. It was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeni Smart in-wall outlet performs as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement outlet works well where you need a permanent solution (versus plug-in modules). Easy to install with basic electrical skills. Easy to program through Alexa.

    I would recommend this to a friend
  • Customer reviews from merkuryinnovations.com

    User rating, 4.9 out of 5 stars with 9 reviews on merkuryinnovations.com.

    See all merkuryinnovations.com reviews
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