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Customer Ratings & Reviews

Geeni - Wi-Fi Light Switch - White-Front_Standard

Geeni - Wi-Fi Light Switch - White

Model: GN-WW107-199SKU: 6318260

Customer rating

Rating 4.3 out of 5 stars with 6 reviews

  • 30%
  • 10%
83%
would recommend to a friend

Pros

Cons

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Customer ratings & reviews

Filter:
Page 1, showing1-6 of 6 Reviews
  • Rating: 5 out of 5 stars

    Smart switch for reasonable price

    Posted
    ChiFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Product works very well. I use it to control my outside lights. I can program the switch using the app to turn on/off the lights at specific times, a timer, or a countdown. Of course, it can also be turned on/off manually. The only aspect that wasn't obvious is that wifi had to be reset after installing the switch. The reset button is nicely hidden underneath the main switch.

    I would recommend this to a friend

    • Brand response

      Geeni official response

      Hearing that you had a good experience is the best thing we could hope for. Thank you for choosing Geeni products. We look forward to serving you and doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Rating: 5 out of 5 stars

    Reliable and affordable

    Posted
    David
    • My Best Buy® Member

    I spent months researching smart home products before going with Geeni. After installing these and other Geeni products I feel like a made a great decision. These connect easily and work with Google assistant and Alexa. I used them on my ceiling fan and light. Tip in Google app: make all your name changes in the Geeni app then relink your Geeni account in Google.

    I would recommend this to a friend

    • Brand response

      Geeni official response

      Thanks David for choosing Geeni products. It's good that the products worked great for you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations

  • Rating: 2 out of 5 stars

    Cannot get the switch to work

    Posted
    Larry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I can not get the switch on my wireless network. I have green power light and the switch does not work in manual on/off mode. I tried two of them same result.

    No, I would not recommend this to a friend

    • Brand response

      Geeni official response

      Hello Larry! Thank you for the information. We appreciate you letting us know the issue. We like to make you feel how important you are and would like to know if there is anything we can do to reverse how you feel. Please reach us via email at support@mygeeni.com, phone +1 (888) 232-3143 from Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations

  • Rating: 5 out of 5 stars

    Best Value for money

    Posted
    drcmw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Compact, inexpensive and very easy to set up. Works well with Amazon Echo

    I would recommend this to a friend

    • Brand response

      Geeni official response

      Hi! We are incredibly grateful that you took the time to leave us a nice review. Our company values to put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. For assistance, you may contact our support channels at support.mygeeni.com Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Rating: 5 out of 5 stars

    Easy install

    Posted
    Crazyguys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Easy install a little tricky to connect to WiFi and google hub but figured it out

    I would recommend this to a friend

    • Brand response

      Geeni official response

      Thank you so much for sharing your experience with your Geeni smart switch. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Rating: 4 out of 5 stars

    Great for the price

    Posted
    Kingsan06
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not hard to install. Great prices...the switch sticks from time to time...

    I would recommend this to a friend

    • Brand response

      Geeni official response

      We want to extend our sincerest apologies concerning the issues with the light switch. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us in our support channels via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations