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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Wi-Fi Light Switch, particularly its ease of use and the functionality of its app. Many users found the installation process straightforward and the app easy to download, allowing for complete control of the light switch. However, some customers have reported difficulties connecting the switch to their Wi-Fi network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 1 out of 5 stars

    One works, one stopped

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service of this product is very bad. I bought two of these a d one is obviously defective after a few months of use. Stopped connecting to wifi and is right next to the one that works. Contacts the Geenie customer service and have to jump through hoops to get a replacement for this. Best Buy with a 30 day refund policy and not 90 days I am also not happy about since it stopped working in the 90 days. So would not buy this product again and not anything though Best Buy anymore.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hello Carter! We realized what you've gone through is absolutely not how we want you to experience with our smart home products. We also want to get to the bottom of this and understand. Please contact us us for immediate assistance at +1 (888) 232-3143 or email [email protected], from Mon-Sun, 10:00 AM to 7:00 PM EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    Reliable and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent months researching smart home products before going with Geeni. After installing these and other Geeni products I feel like a made a great decision. These connect easily and work with Google assistant and Alexa. I used them on my ceiling fan and light. Tip in Google app: make all your name changes in the Geeni app then relink your Geeni account in Google.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Thanks David for choosing Geeni products. It's good that the products worked great for you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Google assistant. Would recommend

    I would recommend this to a friend
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