Customer Ratings & Reviews
- Model:
- GN-WW107-199
- SKU:
- 6318260
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Wi-Fi Light Switch, particularly its ease of use and the functionality of its app. Many users found the installation process straightforward and the app easy to download, allowing for complete control of the light switch. However, some customers have reported difficulties connecting the switch to their Wi-Fi network.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Wi-fi
Smart switch for reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. I use it to control my outside lights. I can program the switch using the app to turn on/off the lights at specific times, a timer, or a countdown. Of course, it can also be turned on/off manually. The only aspect that wasn't obvious is that wifi had to be reset after installing the switch. The reset button is nicely hidden underneath the main switch.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hearing that you had a good experience is the best thing we could hope for. Thank you for choosing Geeni products. We look forward to serving you and doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Pros mentioned:Ease of useCons mentioned:Wi-fi
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install a little tricky to connect to WiFi and google hub but figured it out
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you so much for sharing your experience with your Geeni smart switch. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Cons mentioned:Wi-fi
Cannot get the switch to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get the switch on my wireless network. I have green power light and the switch does not work in manual on/off mode. I tried two of them same result.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hello Larry! Thank you for the information. We appreciate you letting us know the issue. We like to make you feel how important you are and would like to know if there is anything we can do to reverse how you feel. Please reach us via email at [email protected], phone +1 (888) 232-3143 from Mon-Sun, 7:00 AM to 12:00 Midnight EST.