The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 189 reviews
Cons mentioned:
Volume control
Rated 2 out of 5 stars
OTC hearing aid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds more like a speaker. It’s loud and can’t turn down the volume with only quiet or loud modes.
Hi, Rv2019, we apologize for any inconvenience you may have experienced with the sound quality of your Go Prime OTC hearing aids. Please contact us at (302) 754-3190 or send an email to [email protected] for our support team to assist you.
Rated 5 out of 5 stars
hearing aid
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought as a gift, after 2 months i stilll see the person wearing it.
Hi, Luigi, thank you for your feedback and positive review. We wish them many more years of healthy hearing on the go!
Rated 5 out of 5 stars
Happy to Hear
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for my father in law and he says he loves them. He's happy to be able to engage in conversations more now, than when he had trouble hearing other people converse.
Hi, Fryer, we apologize for any inconvenience caused. Our support team would love to help you with your query to find a suitable solution. Please get in touch with our team at (302) 754-3190 or send an email to [email protected].
Rated 5 out of 5 stars
GoPrime OTC hearing aids
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using GoPrime hearing aids for 5 months. Not difficult to use but did take a little trial and error to get "set" for my preferred hearing settings. Would recommend.
Hi, thank you for your feedback and positive review. We're very happy to hear that you can live life on the go with your Go Prime OTC hearing aids! If you have any questions or require assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. We wish you many more years of healthy hearing!
Rated 5 out of 5 stars
Good hearing aids for price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my mom, she loves them. Though I wish there was an issuance I could have bought with these incase of loss by user….
Hi, thank you for sharing your mother's experience with us! At this stage, insurance doesn't cover over-the-counter hearing aids, unfortunately. We wish your mother many more years of healthy hearing!🦻
Rated 3 out of 5 stars
Seems to work
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It seems to work but I need to get used to it better
Hi, thank you for your feedback. If you require any assistance with your Go Prime OTC hearing aids, please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
Rated 5 out of 5 stars
Gooooddd
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gooddddddddddd product, i will recomend to my family
Hi, we apologize for any inconvenience you may have experienced with your Go Prime OTC hearing aids. If you require any assistance, please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
I would like to have not served me when the 700 se
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I took them back today and got a refund. They did not work for me plus the one error totally mechanical device in it or the audio quit totally.
Hi, thank you for your feedback and positive review. We're happy to hear that you can live life on the go with your Go Prime OTC hearing aids. We wish you many more years of healthy hearing!
Rated 1 out of 5 stars
Doesn’t last
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was great when it was working. But it stopped working completely after three weeks and wouldn’t charge.
Hi, thank you for your feedback. We're sorry to hear that your hearing aids stopped working. We would love to assist you with this matter. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
Rated 5 out of 5 stars
Say!!!! What did you say??
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hearing better, great product for the money, would recommend!
Hi, Sharon, thank you for your feedback and positive review. Should you require any assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. We wish you many more years of healthy hearing on the go!
Rated 5 out of 5 stars
Awesome product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are awesome for my grandpa and he uses them every day and super worth the value!
Hi, Kyler, thank you for sharing your grandfather's experience with us. 🙌 We wish him many more years of healthy hearing, on-the-go!🦻
Pros mentioned:
Battery life, Charging case
Cons mentioned:
Fit, Sound quality
Rated 3 out of 5 stars
Nice Package and Price, But Not Useful for Me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Go Hearing - Go Prime OTC is definitely a simple hearing aid. It has really good accessories but the aid itself functions very basically. The magnetic chargeable travel case is wonderful. The fact that these don’t take a battery is also a plus. The extra filter replacements and included size adjusters for the ear piece are great. The aid does stick out of the ear a lot more than the photo on the box seems to show. I also think that they need a much better diagram to show how you should place the aid in the ear correctly. (There is a very basic one but it needs a lot more detail.)
I have hearing loss in both ears but only wear a right sided aid due to the severity of my left ear hearing loss. For this reason, I only tested with the right aid. It was easy to set up. There is a green sticker you have to take off of each aid before use and then put it in your ear and push the button for volume control and setting control. (You push the same button quickly for volume and hold it a couple seconds to change the modes.) One note about the instruction manual is that page 4 says “Quick Start Guide” and tells you how to set up but then it does’t tell you until page 11 that you should have charged the aids fully before the first use. I think they should have said that as the first thing on page 4.
When first putting them in the ear, I didn’t notice much change so I turned up the volume. A note about this is that you can only turn the volume up, not down. To make the volume go down you have to turn it all the way up until it double beeps and then the volume resets back at the lowest volume and you can adjust back up from there. That’s really inconvenient. I could definitely hear things get louder but it also made all the sounds have an echo. The sound quality is not good, everything has a robotic or tinny sound. There are three settings for the aid: Normal setting, high frequency mode and low frequency mode. I didn’t notice a huge difference between the first two but I found the low frequency mode to be the most comfortable (though still not great). My voice was echoey in all modes. I tried to see if there was a solution for this and changed out the tips to try fitting the aid in my ear better but nothing helped. The manual even said “ You may hear the internal workings of the device and your own voice may also sound quite loud and hollow. This is normal.” I think that’s definitely problematic. This is not an acceptable standard for hearing. My concern is that those who actually need this aid would be misguided by what an aid can and should do for the average user. The box says “noise and feedback management” but I don’t think it regulates sounds very well.
Final thoughts: I would not recommend these aids. The only possible use I could think of was maybe for occasional one-on-one conversation in a quiet room or perhaps to hear the tv louder while your friend keeps the volume at their own comfort level, but you would have to be okay with the distortions to the sound quality for that to even work.
Hi, JBCTECH, we do apologize for any inconsonance caused For assistance with the problems you are experiencing we asked that you please contact our toll-free number at (302) 754-3190 for our support team to assist you.
Rated 5 out of 5 stars
Hearing better
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can hear better in certain situations but not all
This review is from Go Hearing - Go Ultra OTC Hearing Aids - Gray
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Marianne, thank you for your feedback and positive review. If you require any assistance with the settings of your hearing aids, please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Associates were very helpful and the product was everything I wanted and met my needs.
Hi, John, we're sorry to hear that the Go Prime OTC hearing aids did not meet your needs. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. We wish you all the best in your hearing health journey.