Customer Ratings & Reviews
- Model:
- PCNV00030RE
- SKU:
- 6507736
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the unlimited data offered by the Fi Wireless Unlimited Plus Talk/Text/Data SIM Kit, praising its international functionality and speed. The affordable price is also a major plus for many users. However, some customers experienced difficulties activating the SIM card and found the overall process challenging.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Service is good I just don't like the monthly $5 fee.
I would recommend this to a friendBrand response from Google team
Posted .Thanks for sharing your review, Goose. We appreciate your feedback about our service and we're always finding ways to improve. Also, if you have some thoughts about the fees — you can check this article to learn more about your Google Fi bill: https://support.google.com/fi/answer/6079344 If you need assistance, you can always reach out to our support channels: https://support.google.com/fi/gethelp
Wakacje2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet works well very helpful for people coming on holiday
I would recommend this to a friendBrand response from Google team
Posted .Hey there! We're happy to see that you had a 5-Star experience with us! We truly appreciate your feedback! Thank you for your time. -Keea
- Pros mentioned:Data
Ok for data
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transferring number didn't work, but data worked internationally, so that was good.
No, I would not recommend this to a friend Fi is awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been loving google fi ever since I switched. Kind of hard to get activated but once it's setup it's great. Runs on TMobile and can use US Cellular if that signal is stronger then the TMobile. Im told it switches quickly and seamlessly between the two carriers if that helps.
I would recommend this to a friendBrand response from Google team
Posted .Hello! Thank you so much for choosing Google Fi. We really appreciate it! If you have any questions or concerns please let us know https://support.google.com/fi/gethelp?pli=1. Thanks again. -Keea
Expired product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold an expired product and didn’t accept the return of order.
No, I would not recommend this to a friendBrand response from Google team
Posted .Hey Carlos! We're here to help! Please reach out to our support channel https://support.google.com/fi/gethelp, so we can look into this for you. Thank you. -Keea
Unhappy about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The googleFi was outdated upon arrival. I have tried multiple times to activate the service with no success. The last time i tried i was told i needed intetnet to activate the service. But that was never mentioned when i bought the GoogleFi Sim card
No, I would not recommend this to a friendCard didnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The card was already expired and then i couldnt return it after my trip. Waste of money. Order from google fi directly instead of ordering this card from Best Buy. Also it took Google two weeks to figure the problem out.
No, I would not recommend this to a friendBrand response from Google team
Posted .Hey there! You may find that some SIM kits have expiration dates printed on the package; however, Google Fi Wireless SIMs do not expire and can still be used to activate your Google Fi account. If you are still running into any issues, please visit https://support.google.com/fi/gethelp?pli=1. We'll be happy to help. Thank you.
Perfect for my needs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this plan for an international trip and it worked great! Good customer service as well.
I would recommend this to a friendBrand response from Google team
Posted .Thanks for giving us a five star review, Lisbeth! We always got your back in case you have other questions related to your Google Fi Wireless service. Feel free to reach out to our support team here: https://support.google.com/fi/gethelp
Expired SIM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in Nov 2023 for travel. When i opened it, it says activate by sept 2022. Going to return it to bestbuy and i’ll just buy from local countries or my current carrier.
No, I would not recommend this to a friendBrand response from Google team
Posted .Hi there, there's nothing we want more than to get this sorted out for you and we're sad to see you go. We'll take this as an opportunity to improve our products and services — we'll take this as feedback. If we can help you with anything else, you can reach out to our support team here: https://support.google.com/fi/gethelp
Nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I planned on using this internationally as it says it will work in 200+ countries, but when I got there, it didn't work. I couldn't activate it internationally; The attempted port was enough to screw up my phone line for another few days. And trying to port my number back to a normal carrier became a nightmare. I wasted countless hours on the line with Google support and T-mobile just trying to get my number that somehow ended up in the graveyard(recycle bin of phone numbers). I would avoid this if you use iPhone and I would advise activating it on a separate phone with a whole new number. Otherwise, headaches will ensue. I was left with countless hours of lost time and 250+ dollars for the three lines I purchased. Not to mention it doesn't support( 5g) on iPhone. Nothing like being in a new country and your phone not working...
No, I would not recommend this to a friendBrand response from Google team
Posted .Hey there, we can definitely understand the headache from this! Activating Google Fi does have to be done in the United States - https://support.google.com/fi/answer/6078618
Not having connectivity while overseas can be incredibly stressful and we always want our users to know we're looking out for them. We'll do our best to use your feedback to improve the international experience. Thanks for taking the time to leave feedback!
-Sean
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and convenient, I will recommend this Google service SIM CARD KIT
I would recommend this to a friendBrand response from Google team
Posted .Hello! Thank you for the fantastic review! We put a lot of effort into making our product as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support! -Keea
no signals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all no internet at all wanted to use in Malawi
No, I would not recommend this to a friendBrand response from Google team
Posted .Hi there! Continue checking our coverage map for the most up to date areas of coverage - https://fi.google.com/about/coverage. We are always growing and expanding, and would love to be able to welcome you to Google Fi in the future!
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good ans i really liked it how easily i got it
I would recommend this to a friendBrand response from Google team
Posted .Hello! We are so grateful for your review. Thanks for sharing your rating with us and the community. -Keea
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and Play and works fantastic out in rural Maricopa
I would recommend this to a friendBrand response from Google team
Posted .Thanks for choosing us! We appreciate the opportunity to serve you. -Keea
- Cons mentioned:Service
GOOGLE FI IS NOT FOR THOSE WHO NEED REAL SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible. I spent $80 on two SIM cards and GoogleFi should be perfecting vbefore moving on. If youo need customer service, Google FI puts you thru a series of questions beore you can get a human being. i would like BEST BUY to refun my purchase
No, I would not recommend this to a friendBrand response from Google team
Posted .Hey there, we'd be happy to chat and do what we can to work through any issues you've encountered. Would you be able to fill out this form so we can learn more?
https://support.google.com/fi/contact/fi_social_support_inquiry
We appreciate you taking the time to reach out!
-Sean
Expired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work was already expired. Had to call company while im in Australia very frustrating.
No, I would not recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Hope they start providing service for amartwatches soon.
I would recommend this to a friendBest International Sim
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable and easy to use! Google insights are very detailed!
I would recommend this to a friendConsider other option if you are traveling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consider other option if you are traveling. Phone calls and texting worked fine but data stopped working after a week. Talked to Google Support no one was able to help. I spend too much money to get unlimited data but it stopped working after one week.
No, I would not recommend this to a friendGoogle fi works well in jamaica
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this google fi prepaid for my trip to jamaica. It worked well the whole time. Just had to be activated a few days before.
I would recommend this to a friend