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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 158 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Geek Squad Certified Refurbished Nest Wi-Fi Video Doorbell's excellent camera quality, ease of use, and generally easy installation. Many also appreciated its condition upon arrival and compatibility with other smart home devices. However, customers are negative about the battery life, citing it as a significant drawback. Some also reported issues with Wi-Fi connectivity and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 158 reviews
  • Rated 4 out of 5 stars

    V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video Quality is ok. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what i expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door bell that integrates well with the google home app. The battery lasts shot 6-8 weeks. I’m definitely happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's a hit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this 2 days but liking it alot. Can even set to recognize people. Got refurbished and looks new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not ring.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice doorbell and works well with nest hub. But doesn’t play nice with iOS.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Zach, thank you for sharing your review here. We're glad to hear that your Nest Doorbell (battery) works well with your Nest Hub. We're sorry to hear that you're experiencing some difficulties when you use an iOS device with your Nest Doorbell. Your feedback here helps us understand what our customers' needs and preferences are and rest assured that we'll relay this to the right team for future improvements. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Big Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Nest Doorbell v1 and it was time for an upgrade. The clarity and features are impressive. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came with all materials for install. Doorbell works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying to replace my original video doorbell. Definitely a great option to pick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest refurbished works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good quality so far. Easy installation. Notifications are working like normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has made tbe process of setting up the doorbell super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Nest Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best doorbell I have had distinguishes person and package very well, video quality is nice and clear. I have no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Do your research first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app glitches A LOT. Also, the subscription is too expensive. Overall I think I regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, meow. We're sorry to learn that you're having some difficulties with your Nest Doorbell (battery). We understand how frustrating this experience may have been for you. It's important to us that we provide you with the best help possible and identify the cause of the glitch you’re experiencing and help find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product of the smart doorbell camera. Good for help protecting home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RING Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice doorbell, works great, I really like the sleekness of the product and the ease of setting it up!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved our Google door bell. We got a refurbished one and it works just fine and no damage at all

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    What I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Helped me find out who was stealing my Amazon packages

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Quality product for great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality. Perfect condition, like new as well as packaging

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Wonderful product for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality. Perfect condition, like new as well as packaging

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of refurbished items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been great if it had stayed attached to the door. Nub to lock onto door bracket was broken. Refurbished was not the way to go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and it looks gorgeous from outside . Plus it's a camera like any others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and works seamlessly!!! Love being able to see whos at my door!

    I would recommend this to a friend