Customer Ratings & Reviews
- Model:
- GSRF T3018US
- SKU:
- 6467846
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the ease of use and straightforward installation of the Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat. Many found setup to be quick and intuitive, working seamlessly with smart home devices. The thermostat's condition was also praised, with many reporting it looked and felt brand new. Overall, the positive feedback highlights a user-friendly and high-quality product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Sad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues getting refurbished deviced powered up. Disappointed with it not working, was really hoping it would work
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, KellyK. Thanks for posting your concerns here and we're sorry to hear that the refurbished Nest Learning Thermostat is not powering up. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat keep going off line saying it can’t find a WiFi connection
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered renwed google nest thermostat. Works fine and looks as good as new. No sctaches or visible damage. Saved me lot of money.
I would recommend this to a friend - Cons mentioned:Connectivity
Not too smart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as smart as they claim to be. Bought the Amazon and seems better
I would recommend this to a friend - Pros mentioned:Overall performance
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Glad to have this. Easy to install. Does a great job with ai of keeping the house the preferred temperature all throughout the day and night. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install, intuitive to use and a great smart device that picks up on your usage and adjustment the temperature accordingly. Oh, and it is a refurbished item, works great.
I would recommend this to a friend - Pros mentioned:Installation
Nest thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works very well the only disadvantage would be the schedule it’s a little complicated to setup but I still give it five stars for installation and quality.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi gkbm, thanks for letting us know that your Nest Learning Thermostat works very well. We hear your concerns about the schedule being complicated to set up for you. With Auto-Schedule, you don't have to manually program your thermostat to save energy. Simply change the temperature whenever you like in the app or on the thermostat itself, and your thermostat will learn from your preferences. After a few days, it will program a schedule for you, based on what temperatures you like and when you want them. If you don’t want to use Auto-Schedule and prefer to manually program your own thermostat temperature schedule, you can turn this feature off, then create or adjust the schedule the way you want it using the app or directly on the thermostat. Check this out for more details: https://support.google.com/googlenest/answer/10184385
Let us know if you need assistance as we have help always available here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest T Stat came with all parts and pieces. Easy to set up and works like a brand new one. I would by an open box item from Beast Buy again.
I would recommend this to a friend - Pros mentioned:Installation
Good buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and works with the app, no issues. Good add to your home
I would recommend this to a friend - Cons mentioned:Connectivity
Like new but defective unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Condition was basically new. It worked flawlessly the first day. However after the initial day it stopped kicking my fan on for longer than 2 minutes. The ac unit outside would run, but no fan would engage. That could have frozen my unit and lit money on fire with the u it running but temp not dropping. Will be returning as it is defective.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, ThisGuy87! Thank you for sharing your feedback with us. We're sorry to hear you had trouble with your Nest Learning Thermostat. This is not the type of experience we want you to have, and we're here to help. We understand that you want to return the thermostat after experiencing the issue, however, we want to help and investigate what's happening on your Nest Learning Thermostat. If you give us a chance to assist you, we'll perform some troubleshooting steps that might help resolve your concern, and help you improve your experience.
You can contact our support team anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great Smart Thermostat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat. Got it at a great discounted price due to it being refurbished. No issues whatsoever. Looked as if it was brand new
I would recommend this to a friend - Pros mentioned:Installation
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient. Can be used with or without internet and the app. Installation is quick and easy. I've purchased 3 so far for the various houses.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy installation. Great deal and fast shipping.
I would recommend this to a friend a must have for every household
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great purchase. you can adjust manually or by phone. I love the fact that it is motion-sensored, so when you walk by it tells you the temperature. nice reminder.
I would recommend this to a friend- Pros mentioned:Ease of use
looks modern
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little toy. Easy to install and simple to use!
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to install and has helped lower my bill by 50 dollars!
I would recommend this to a friend ***NOT UNIVERSAL ***
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thermostat because I was told by the Best Buy store (Geek Squad department) that I didn't need to know what type of heatI had because the thermostat was universal(even though PGE) said that it was not. So I went ahead and bought it and then made an appointment for the Geek Squad to come and install it. When they came out they said that it does matter what type you buy and that they are not a universal fit. So long story short make sure you know what kind of heat you have before you buy one!!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello TamiW, thanks for sharing your feedback with us about the Nest Learning Thermostat, and we’re sorry to hear you ran into a compatibility issue. We can imagine how frustrating it can be when you were told that it will work with your heating system but it didn’t. While most 24 V heating and cooling systems are compatible with Nest thermostats, there are some systems that are not. We encourage you to visit the online Compatibility Checker that has full instructions to check if your heating system will work with Nest thermostats: https://support.google.com/googlenest/answer/9246656
We also have help available, you can visit us anytime at the following link for further investigation and assistance https://support.google.com/googlenest/gethelp
Worked fine - Decent buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished item had all the accessories and worked fine. The box was a bit beat up with writing and tape on it but that has no effect on the item itself.
I would recommend this to a friend- Pros mentioned:Overall performance
Cool new look
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick new look. Got it refurbished and has worked great!
I would recommend this to a friend Worth the extra few dollars. If on sale, get one!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it advertises. Schedules and detects when youve left premise to knock ac back down (if you wanna configure it that way). Isnt saving me gobs of benjies or anything, but definitely a welcome accessory into the home
I would recommend this to a friend