Customer Ratings & Reviews
- Model:
- GSRF T3007ES
- SKU:
- 6467841
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the ease of use and straightforward installation of the Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat. Many found setup to be quick and intuitive, working seamlessly with smart home devices. The thermostat's condition was also praised, with many reporting it looked and felt brand new. Overall, the positive feedback highlights a user-friendly and high-quality product.
This summary was generated by AI based on customer reviews.
Thermostat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad always stuck don’t ever take their refurbished things
No, I would not recommend this to a friendDon't feel sad if you left your Nest behind!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really missed my Nest Learning Thermostat when I recently moved so finding A Geek Squad Refurbished model at a great price was a real gift. Works just like the one I had to leave behind so I'm happy and warm.
I would recommend this to a friendWi-Fi Recognition Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with getting a replacement due to the Wi-Fi recognition capability. Refurbished replacement is on back order and no luck with total tech so far. Hoping to write Beat Buy to assist, they are usually pretty understand of an honest situation.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Cordell, thanks for informing us about the issue. It's unfortunate to hear about the delays with your replacement Nest Learning Thermostat, and we apologize for having fallen short of providing you with your support needs. We are also thankful for your patience, and if you're willing to try, we recommend following up with our support team once more so we can check on what else may be causing the delay and work on expediting it. Here's the link: https://support.google.com/googlenest/gethelp
Non conventional is a pain to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you eventually get it to work. The ui and settings are great
I would recommend this to a friendDon't buy refurbished from Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buys refurbishment process is to take a broken product someone returns, tape it up with common masking tape and resell it to you. Best buy is a doomed, joke of a company.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there! JammieB. We’re sorry to hear that your experience with ordering the Nest Learning Thermostat has been disappointing. This is not the initial impression we want you to have with the products we offer. We recommend reaching out to BestBuy so they can address this issue for you. If you run into any technical concerns about the performance and features of the Nest Learning Thermostat, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but struggled for connection but got it to work
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mike, thank you for sharing your review on your Nest Learning Thermostat. We're sorry to hear that you're experiencing some connectivity issues with your device. We'd recommend that you reach out to our support specialists so we can get more details on the issue and provide you with some troubleshooting tips that may improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Avoided refurbished item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. Upon arrival the item was missing several parts that made it completely useless. I had to just return it and get my money make. In hindsight maybe just pay the full price for the item then get a refurbished one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi ralvarez65, thanks for taking the time to share your feedback about Nest Learning Thermostat. We regret to hear that there’s missing parts on your purchase. We can imagine how disappointing this experience may have been for you.
Your feedback is important to us and your satisfaction is what drives us in improving our products and services. We’re also hoping that you’ll give Nest Learning Thermostat a chance to improve your experience, and we recommend contacting BestBuy for your purchases. If you need assistance with the product itself, you can always contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Not Buying Refurbished from Best Buy Again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refurbished thermostat about 4 months ago for almost $200 and it has already gone kaput on us. It's better to buy something like this new with the manufacturer's warranty. There goes 200 bucks out the window. Buyer Beware.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback with us about the Nest Learning Thermostat, and we’re sorry to hear it’s a disappointment for you. We’d like to find out why the thermostat is no longer working properly, and guide you with structured troubleshooting procedures. If you’re willing to share more about your experience, you may get in touch with us anytime here: https://support.google.com/googlenest/gethelp
“Certified” Refurbished?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat battery would not charge, so I returned it to BB (my guess is that’s why it became a refurb). Not sure what “Certified Refurbished” means, but this one looks to have been nothing more than reboxed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Woodsrider17, we appreciate your feedback on Nest Learning Thermostat, and we’re sorry to hear it didn’t work well for you. We understand you returned it due to this experience, but if you’d like to try the thermostat again in the future, we recommend checking your system’s compatibility with our online Compatibility Checker: https://store.google.com/us/widget/compatibility/thermostat?
For questions or concerns, you’ll find our support team ready to help you here: https://support.google.com/googlenest/gethelp
Second Nest purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second nest purchase. When I moved I quickly realized how much I missed nest. The geek squad package looked really worn and dirty but luckily everything worked fine once hooked up.
I would recommend this to a friendBlank display and unit stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rebuilt unit only lasted 6 months, disappointed in product. Display not working along with the unit itself.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, TROY. Thank you for sharing your concerns about your Nest Learning Thermostat. We're sorry to hear that you had a disappointing experience with your device. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
do not buy Refurbished
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 4 months and the wifi no longer connects
I would recommend this to a friendDefective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took 2 hours to set up only to find out that refurbished one is not working. Returned.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, thank you for sharing your review with us. It's unfortunate to hear that the Nest Learning Thermostat you received from the retail store was not working and that you had to return it. This is definitely not the first impression we want you to have of our device. If you're willing to give the Nest Learning Thermostat another go in the future, we recommend that you reach out to our support specialists so we can help improve your overall experience with us. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nice nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job done by Greek quad technician. Good learning product by Google Nest
I would recommend this to a friendConstant struggle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly adjusts whatever temperature it is set at
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, RoHCo. Thanks for sharing your feedback, and we’re sorry to hear about your experience with the Nest Learning Thermostat.
Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat, and you can manually set the temperature and create your schedules for the thermostat to follow. You can turn off the Auto Schedule feature. We also suggest disabling your Home/Assist, and to clear the existing schedules by selecting Settings > Reset > Schedule > Reset again. Learn more using this link: https://support.google.com/googlenest/answer/9209007
For more help, please contact us anytime at the following link for troubleshooting guidance: https://support.google.com/googlenest/gethelp
The best one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This starting stat is high quality. Im very happy with this product.
I would recommend this to a friendBest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new product really helps keep my energy bill down. The technician did a great job installing it.
I would recommend this to a friendPays for itself with electric bill
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always loved the Nest thermostats. I have cut my electric bill about 10%
I would recommend this to a friendCaveat Emptor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working 1 week after the two week window to return.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MarkT. Thanks for leaving feedback about the Nest Learning Thermostat. We’re sorry to hear that your experience is less than ideal. We’d like to take a good look into your concern so we can help improve your experience. You can reach out to us anytime through our support channels found here: https://support.google.com/googlenest/gethelp
Descent unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item not compatible with current unit even though specs said it was. Had to return and upgrade item.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TFJ2022, thanks for reaching out. We're sorry to hear that you already returned your Nest Learning Thermostat with the compatibility issue you experienced with your HVAC system and Nest Learning Thermostat. If you ever reconsider, we recommend using the Compatibility Checker tool on our support page to help verify compatibility: https://store.google.com/us/widget/compatibility/thermostat
If you need further guidance, we'd be happy to answer any questions you may have here: https://support.google.com/googlenest/gethelp