Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 237 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ease of use and straightforward installation of the Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat. Many found setup to be quick and intuitive, working seamlessly with smart home devices. The thermostat's condition was also praised, with many reporting it looked and felt brand new. Overall, the positive feedback highlights a user-friendly and high-quality product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 237 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Google Nest Learning Thermostat

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a bit hesitant to purchase a refurbished product at first, but I'm thrilled I took the chance on this Geek Squad Certified Refurbished Nest Learning Thermostat. From the moment I installed it, I was impressed. Firstly, the condition of the thermostat exceeded my expectations. It looks and feels brand new, with no signs of wear or damage. The packaging was also pristine, and it came with all the necessary accessories for installation. Setting up the thermostat was a breeze. The instructions were clear, and the Nest app guided me through the process step by step. Within minutes, I had it connected to my Wi-Fi network and synced with my smartphone. The functionality of this thermostat is outstanding. Not only does it learn my preferred temperatures over time, but it also adjusts based on whether I'm home or away, saving me money on energy bills. The ability to control it remotely via the app is incredibly convenient, allowing me to adjust the temperature from anywhere. The design of the Nest thermostat is sleek and modern, blending seamlessly into my home decor. The white color looks clean and elegant on my wall, and the display is easy to read from across the room. In terms of performance, I couldn't be happier. The thermostat maintains a consistent temperature throughout my home, and the energy-saving features have already made a noticeable difference in my utility bills. Overall, I am thoroughly impressed with this refurbished Nest Learning Thermostat. Not only does it function flawlessly, but it also comes at a fraction of the cost of a brand new unit. If you're in the market for a smart thermostat, I highly recommend giving this refurbished option a try. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great easy-to-use thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall: Great thermostat! It does a great job of adapting to your changes while still keeping your initial scheduling at its core. It looks sleek and modern but doesn't feel too "techy" to turn away non-techy users. The setup was pretty straightforward and connects well to my Google Home setup. Minor setback: It came without any initial battery charge and it took about 4 hours to charge up to a point of fully working and connecting to other devices like wi-fi. Be ready for this just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest is the best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Google - Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat in sleek black, and I must say that it has been a valuable addition to my home. Here's my take on this certified refurbished smart thermostat. Design & Build Quality (4/5): The Nest Learning Thermostat is renowned for its elegant and modern design, and this refurbished version retains that aesthetic appeal. The black finish adds a touch of sophistication to any room. The build quality is solid, and the device feels durable. Setup and Installation (4.5/5): Installing the Nest Thermostat is relatively straightforward, and if you're comfortable with DIY projects, you can do it yourself. However, if you're not tech-savvy, Geek Squad certification provides peace of mind. The included instructions are clear, and the app-guided setup makes the process user-friendly. Functionality & Features (4/5): The Nest Learning Thermostat lives up to its name by adapting to your temperature preferences over time. It learns your habits and adjusts the temperature accordingly, helping you save energy and reduce your utility bills. The Wi-Fi connectivity allows remote control through the Nest app, which is convenient for making adjustments on the go. One drawback is that it lacks a built-in touch screen, relying on the app for most settings. This might be a minor inconvenience for some users who prefer direct on-device control. Energy Efficiency (5/5): One of the standout features of the Nest Thermostat is its energy-saving capabilities. By optimizing heating and cooling schedules, it can significantly reduce your energy consumption. The Energy History feature provides valuable insights into your energy usage patterns. Compatibility (4.5/5): The Nest Thermostat is compatible with a wide range of heating and cooling systems, making it suitable for most homes. However, it's essential to check compatibility before purchasing, especially for older systems. Smart Home Integration (4/5): Nest integrates seamlessly with various smart home ecosystems, including Google Assistant and Amazon Alexa. This allows for voice control and enhanced automation capabilities. It's a valuable addition to a connected home. Certified Refurbished Quality (4/5): The Geek Squad Certified Refurbished label adds a layer of assurance to the purchase. The unit I received looked and functioned like new, and it came with a warranty, giving me confidence in its reliability. Price (3.5/5): While certified refurbished products often come at a more budget-friendly price point compared to brand new items, the Nest Thermostat is still an investment. However, the potential energy savings over time can justify the cost. In conclusion, the Google - Geek Squad Certified Refurbished Nest Learning Smart Programmable Wi-Fi Thermostat in black is a smart and sustainable upgrade for your home. Its sleek design, energy-saving capabilities, and smart home integration make it a worthwhile investment. The Geek Squad certification provides peace of mind for those concerned about the refurbished status. If you're looking to make your home more energy-efficient and connected, this thermostat is a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, designed to understand your needs, it learns your schedule and A/C preferences. It learns your schedule and keeps your home at your desired/preffered temperature in advance while you are away. Its a great way to keep your home at the perfect temperature and still keep ykur cost as low as possible. Easy instalation

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    For being such a hot item, this thing is sooo cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many things to like about this thermostat. Excellent design and build quality, operationally vastly superior to anything else in it's class. This has been, without a doubt, one of the best purchases I have made for the home. Easy installation and wonderful software to sync with on your Android device/s. The best thing overall is - it just works (and looks great doing it). I got this Geek Squad refurbished for a great price and it was practically brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bummed that BB didn't screen for known faulty unit

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a known fault in some of the Nest Learning Thermostats that there was a run of units that had faulty WiFi chips in them. Google is well aware of them and will replace when you ask (as they did for me because one of the two I bought from BB had the faulty WiFi chip in it and lost connectivity after about 6 months...) The thermostat's themselves are great! I have them in two different homes and they work well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SonicLover909. Thanks for reaching out. It's unfortunate to hear that you encountered an issue with your Nest Learning Thermostat. We understand how this experience may have caused you to raise some concerns. We apologize for any inconvenience this may have caused you.

      Your Nest Learning Thermostat carries a 2-year limited warranty from the original date of purchase. It's important to us that we provide you with the best help possible with your device. We recommend reaching out to our support team for immediate support on any of your Google Nest devices using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way I can connect to other Bluetooth devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for my Nest unit

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial Nest unit stopped working - actually had a furnace tech come out cause I couldn't figure out why it wouldn't turn on, it took him an hour of troubleshooting to figure it out. So my new one was not great - but this refurb has worked great and longer than the initial unit, so happy with it. Was a little concerned since it was a refurb, but no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nest Refurb Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks modern. Ease of use. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fancy lil device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was defective or something it was hard to enjoy the benefits It kept wanting to recharge...as soon as I got the new one it was amazing Haven't had any issues I can preset it and manage thru my phone. I also put a pin lock on it so those who don't pay my bill can't touch my thermostat :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest Smart Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like new. When I first received the package. I thought something was broken but when opened the box, the screws provided were not in a plastic bag and were rattling loose in the box. Otherwise it was like it was never opened. Installation was easy and straightforward

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not happy with open-box

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these. One works great. The other has cost us a lot of time and money trying to troubleshoot. After a visit from an electrician, a couple cold nights with no heat, and many hours reading help articles, we have finally realized we need a new unit. We don’t have a way to return the defective unit, but we will be more cautious buying open box in the future. The units battery couldn’t hold a charge, so it died after a couple days, requiring a charge from a wall charger. We had voltage checked by electrician and he confirmed we shouldn’t need c-wire. Who knows, hopefully next unit works better so we can start saving money on heat rather than throwing money away!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes controlling the temperature in my home so convenient. After it learns your preferences, your home will always be at the right temperature. Being able to control it via the app is also a great convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth the buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device needed a system update before it would connect, but after installation I haven't had to touch it again. Seems to be as smart as promised!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Replacement thermostat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refurbished unit to replace my mom's old thermostat. It looked as good as new and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the quality is good and help me to monitor temperature. I really like to ECO mode which automatically turns off when I am away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Google nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Installation was not as difficult as I thought it would be. I plan on expanding it's capabilities by purchasing additional thermometers so the system can better relate the temperature throughout the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to get the wiring figured out for this thermostat but it was worth it. It says in the product description that it is a Learning thermostat. It has learned and continues to learn the way I like it in the house and adjusts it automatically. For a while I have not had to touch the thermostat and kind of forget that it's there which is one less thing that I have to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and the refurbish is as good as new

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as if it is new out of the box so far. The only issue with installation was that the last owner had the language set to Spanish, and it wasn't reset when it got to me, so the installer had to play with it to get it back to English. Otherwise, there has been no other issues. Product instantly connects with my heater and AC, and I love the Eco mode setting.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JakeT. Thanks for choosing Nest Learning Thermostat. We're glad to hear that you're enjoying your experience with the device. We're sorry to hear that the device wasn't reset properly when you received it. If you need further assistance or have additional questions about your device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    love this thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific thermostat. After having one i will never be without a nest thermostat

    I would recommend this to a friend
Sponsored