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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) for its wide coverage and ease of setup, praising its improved performance and extended range compared to previous models. However, some users experienced occasional internet connectivity interruptions. The system's simple installation process is a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Happy with my connection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been the answer to my poor internet connection in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi Mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Google Mesh Wi-Fi router system. I received great service out of the version before this set. I wanted to upgrade to see if I could even improve on my great Wi-Fi speed. And I was not disappointed 6e mesh system improved my download and upload speeds. I would recommend this system to anyone wanting a mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage and simple setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of these in my house and needed more as my house is wide and multistory. I added 3 more to hit the max that Google recommends. Now I have great coverage on all floors of my house and even the basement. I would recommend these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped fix the issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With multipe wireless devices this finally kept them all connected from the last version of the google nest mesh system. Additionally the incorporation of the LAN ports allowed for a wired mesh system from the house, garage and shed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one setup correctly in no time, Pairing was diffecult, Took so many attempts.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great 6e Mesh Solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are working great and managing the network well. Currently averaging around 80 devices with great continuity.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 2 out of 5 stars

    would not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really bad performance. ping sucks, drops connections all the time.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ledoov. Thanks for sharing your experience with using the Nest Wifi Pro. We’re sorry to hear it's a disappointment for you.

      Checking the placement of your Wi-Fi router or points (if you have any) can help, which is vital to have reliable Wi-Fi throughout your home. Points work best when they’re no more than two rooms away from each other. If the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      You can also try these steps below that can improve your overall experience:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      We have help available, and you’ll find our dedicated team always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best bang for your buck on Wi-Fi extenders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the google nest. I was getting 50mbs on wifi from my 1gig internet. After i got the nest i went to 300mbs wifi, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh wifi system provides grest wifi coverage in my 100 year old house. No dead spots and always provides fast wifi. Plus being sble to use the app and chekc on each router is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How much to say and describe - Geek squad certified is as good as new but with lower price and on top if it’s Google wifi pro then it’s a no brainer. Very proud of this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised, so far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process is a little more complicated when compared to other brands, but overall the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents and they haven’t had an issue in about a year now. We use to connect outside on their patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Nest wifi and decided to upgrade. Huge difference for me. Went 215 to 400 with isp only sending 300.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping box was oversized, and the three nodes were "wrapped" with about 2ft of bubble wrap total. One node's shell had partially cracked open. I popped it shut and figured "lets see how it goes." It has not gone well. Lots of drops and interruptions in streaming conference calls and media. Coverage is better though, so you can drop signals from just about anywhere with full bars, so there is that at least. I will be returning these to Best Buy. Still deciding if I want to try again on a new set.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished worked great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was open and missing an Ethernet cable, but was priced right! Most importantly everything worked great and no issues in setup. ( I already had the Ethernet cable)

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there! We appreciate the feedback you shared about the Nest Wifi Pro. We’re sorry to hear your order came with missing equipment, but we’re glad that everything worked smoothly on your end. If ever you run into an issue with your order again in the future, it would be best to reach out to your retailer as soon as possible to return or replace your device. We hope you're getting the most benefits out of your Nest Wifi Pro experience. And if there’s anything we can be of help, let us know by visiting us here so we can provide you with services and support: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fantstic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well for our home! Full connection everywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google WiFi Pro 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box, and I haven't had to touch it since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money! Buy Refurbished!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was a refurbished item, it works great right out of the box! Kudos to the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Google Nest you can be set up and online with relative ease when you follow instructions.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    Worst mesh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry junk, drops connection about every hour to 4 hours. I have it all setup for wired back haul. I have all the nest wifi systems and will be changing from them. Tech support is no help, all they tell you is factory reset…

    No, I would not recommend this to a friend