Customer Ratings & Reviews
- Model:
- GSRF GA03690-US
- SKU:
- 6522680
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.4 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Geek Squad Certified Refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) for its wide coverage and ease of setup, praising its improved performance and extended range compared to previous models. However, some users experienced occasional internet connectivity interruptions. The system's simple installation process is a frequently cited advantage.
This summary was generated by AI based on customer reviews.
If you like pretty but hate having Wi-Fi, get them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst mesh set up…. Spent about an 4 hrs just trying to get them all to connect to the Wi-Fi and give decent speeds. Once they did found out that if they’re too close together with horrible speeds. Finally got a single one set up and it worked well in one room… but was sorta sufficient in the next room over… that’s when it would work at all. It was spotty and said to cover 2000+ sqft but that seems to not be true. And when I hooked up a second mesh to hopefully have high speed around the other end of the house and it was too much so it basically slowed my Wi-Fi down to nothing again due to over interference with the other mesh pod. Only thing I like about them is they work in the google app and set up once you figure it out was sorta easy. They simple don’t work. If you google issues with the pros you get a lot of those consistent issues and they tend to be ignored. I saw a few reviews saying that they had same issues and google would take the reviews down… I’d that’s true or not. Save you’re time. Maybe would work well in a huge house but not in a decent sized bungalow with even just one pod. Disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Great. Thanks for posting your review on Nest Wifi Pro. We're sorry to learn that you're having some connectivity and speed issues with your device. You may need to restart your modem, even if your modem appears to be working fine, to establish a secure connection to the Wi-Fi router/point as Wi-Fi signal and connectivity will still depend on other factors like interference, multiple devices using both bandwidths on your router and the older Wi-Fi chips on your devices that might not be able to support these speeds. If you're using a modem/router combo, set it in bridge mode and disable its Wi-Fi functionality to avoid double NAT issues.
We also suggest these simple steps that might help:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
If the issues your having persists, please contact us anytime here so we can help find a better resolution for you: https://support.google.com/googlenest/gethelp
- Cons mentioned:Internet connection
Nest wifi pro is terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant connection issues using Att fiber gateway. Original Google WiFi had zero problems. I deeply regret "upgrading"
No, I would not recommend this to a friend Not so powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so powerful. In my house the internet service is about 1Gb and the resultant near to AP is about 120Mb.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AlejandroG. We're sorry to hear you're not getting the internet speed you expect with your Google Nest Wifi Pro. We recommend checking out this link for tips on optimizing access point placement to improve your network connectivity: https://support.google.com/googlenest/answer/7183150?sjid=3737399994092804879-NA#zippy=;
Incredibly unreliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very unreliable. it generates random ping spikes and don't know what is wrong
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, diogenes! Thanks for your feedback. We're sorry to hear you're having an issue with your Nest Wifi Pro. This is not the type of experience we want you to have, and we're here to help. We want to know more about what's happening and we suggest contacting our support team so we can assist you and check on your Nest Wifi Pro. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Speed
Amazing little thing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very easy to install and now all areas of my apartment can enjoy fast internet speed.
I would recommend this to a friend Google internet Home is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent buy. They are as good as new. People buy this stuff while out on a weekend and never think about how they will pay for it. When bill pay time comes the money is short and purchases are returned. Our economy is the worst in my lifetime as a senior. The savings is just too good!
I would recommend this to a friend
