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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 238 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished Pixel Buds Pro True Wireless Noise Cancelling Earbuds for their exceptional sound quality, long battery life, and affordable price. They appreciate the comfort and condition of the refurbished earbuds, as well as features like transparency mode and touch controls. However, some customers have expressed concerns about the fit of the earbuds, the volume, and missing or dirty ear tips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 238 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, but just didn't fit my ears well! Ear was sore after a couple minute and would fall out even with the smallest silicone ear pieces. Went with the Samsung Buds FE for fit.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the feedback, AngelL. We appreciate you for trying the Pixel Buds Pro and it's unfortunate to hear they didn’t fit your ears. We understand that you went to a different set of earbuds, but if you’d like to give the device another try in the future, memory foam eartips might be ideal for you. And you’re always welcome to contact us for questions about the performance or features of the Pixel Buds Pro here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amqzing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds! Pixel buds pro is my favorite earbud ever! Work with my pixel phone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise-canceling earbuds. A little sensitive to touch inputs, can sometimes get a false input from a hoodie or when trying to adjust the earbud's fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great more than a year later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for over a year. They have worked perfectly and I definitely feel like I have gotten my money's worth. They did now come with extra tips but was able to order some for under $10.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great price with the refurbished

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these, before I had the Sony XM3 earbuds and they were good but fell out frequently. These have been much better in that regard. They were in pretty good condition when I got them, I gave them a little extra cleaning when I got them, good as new.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine, but they were missing the large ear tips, which was disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and feels good in your ear, I recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it has great sound and can be used for a long time after charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pixel Headphone are Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of these. They fit snug, good sound, excellent for a hands-free call.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good pixel earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and many features.And sound quality and battery life. is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful sound but the earpiece is a bit big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing esp. the bass. But the size of the earbud is a little too big but it's manageable

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, AlexT. Thank you for sharing your feedback on your Google Pixel Buds Pro. It's great to hear that you're enjoying the device so far. To further improve your experience, we suggest trying any of the different sized eartips that come with the device to find the best fit for you. If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. For more information or if you have additional concerns, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great noice cancelling ear buds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the base level Pixel Buds and wanted to get these for the enhanced noise cancelling and other features. The sound quality is great, but I have 2 cons: I like the fit of the other buds better, since they have a 'tail' to help hold them in my ear. Also, The PRO buds are a bit trickier to get in/out of the case and I find I tend to drop them more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, had great experience in sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones/ earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones go perfectly with my Google Pixel phone. The sound is really great, and I would repurchase them.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Touch controls

    Rated 1 out of 5 stars

    They tried...but failed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has some good features. It allows for single ear use for either side. The carrying case is slim fits in your pocket. However I have noticed the headphones do not keep charge. When you place them in their case to charge they stay connected to the device causing further drain. The touch pressure could be a lot better. When wearing a hoodie the sensor keep getting "pressed" causing a terrible listening experience. Maybe the next version will be better. The color is nice but Google needs to really needs to up their game. Also the fit wasn't the best. (My biggest issue is the fact the they charge doesn't stay and they stay connected to the device when in their case causing further drain) Would not but again. Already looking for replacements.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, EyFoRillTho. We're sorry to hear that your experience with Pixel Buds Pro has been less than ideal. This is not the initial impression we want you to have with the device. We recommend cleaning the charging contacts on the earbuds and within the case. If you tried this step before or if the issue still persists, then try a factory reset. It's important to us that we provide you with the best help possible and identify the cause of the issues you’re experiencing with charging, touch sensitivity and the fit of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Pixel Pro buds wont stay in your ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great sound, if only they would stay in your ears. They keep on falling out, worst buds out of four I’ve owned. I even purchased foam tips, and they also fall out at the worst times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pixel Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is awesome, Sound stage is also really good. Awesome for running and workouts. Call quality is also outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love Google

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they was a little bit louder other than that they work as they should.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, DreB. Thanks for posting a review about the Pixel Buds Pro. We’re glad that they work well, and we hear your concerns about having louder volume.

      Your Pixel Buds are pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099

      We’ve also used Google smarts to further tweak sound on Pixel Buds Pro. On other earbuds, bass disappears when you lower the volume, leaving your music sounding tinny and weak. Pixel Buds Pro brings full and rich sound at any level with Volume EQ, dynamically adapting to your listening volume and making subtle tweaks to the frequency curve. For example, when you lower the volume, Pixel Buds Pro increases the bass while ensuring mid and high frequencies are balanced.

      Additionally, you can use the preset or customize the EQ to match your preferred sound quality. Check the Help Center article about how to customize EQ with Google Pixel Buds Pro for more details: https://support.google.com/googlepixelbuds/answer/12045780

      If you need additional help, you’re always welcome to contact us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, but could fit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great. Main issue is that they aren’t great for high motion activities as they slide out too easily.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Kgwaves. It's great to hear that you're enjoying the performance of your new Pixel Buds Pro. We apologize for the inconvenience you're experiencing with the earbuds sliding out during high-motion activities.

      To address this issue, we recommend trying different sizes of ear tips to find the best fit for your ears. Each ear is unique, so it's possible that your left ear may require a different size than your right ear. Your Pixel Buds Pro comes with small, medium, and large ear tips to accommodate different ear sizes. A tight seal is essential for better sound quality, noise cancellation, and microphone performance. To swap the ear tips, follow these steps:
      - Gently pull the attached ear tip off the earbud.
      - Take your preferred size of ear tip and align it with the earbud nozzle.
      - Press the ear tip onto the nozzle until you feel a light snap.
      - Give a gentle pull on the ear tip to ensure that it is securely attached.
      - By finding the right size and achieving a secure fit, you should experience improved stability and comfort during high-motion activities.

      If you have any other concerns or questions regarding your Pixel Buds Pro, please don't hesitate to reach out to our dedicated support team through this link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kinda spooked at first buying it because one review said it was very dirty and bad but when I got the pixel buds it was like brand new the only thing was that the last person that owned it was still connected but I message Google support and they help me reset it. 10/10

    I would recommend this to a friend