Customer Ratings & Reviews

I had been eyeing the Pixelbook after performing my due diligence. I am a google certified trainer and a have been a Chromebook user for years. I got a refurbished one and have had nothing but love for this Chromebook. The keyboard is comfy and the screen size is ideal. I did buy a hub for all of my connections - USB, memory card, mouse and VGA monitor. I have not acquired a pen yet, but will eventually. The illuminated keyboard is so nice when working in the dim light. It is fast and can handle multiple tabs and tasks. The size and weight are sweet. I have forgotten how fast I can work with a device that can actually keep up with me. This is well worth the refurbished price.

I purchased a Feel Squad certified 128GB model. The device was basically brand new, it arrived in what appeared to be original packaging. I'm a pretty heavy Chromebook, doing well over 90% of my daily business and personal surfing on it. I have yet to have ab issue with performance. I can have well over 20 tabs open across multiple windows without an issue. I don't use the touchscreen often but when I do it's responsive. The size is nice, though I wish it were a tad wider, the screen is a little square for me but it's still a good size with great resolution. I also like that it plays well with my Google Pixel 3 and the built on Google assistant. Though there are newer chromo out there, this is still the best in my opinion.

I do have one complaint, which I will get to last, but I'm just about to lay some praise so I wanted to say, please read entirely. I have only had my Pixelbook for 1 week but let me tell you I haven't been this excited since I switched from the iPhone to the Samsung S9 (read: Android). I was a career PC guy, Excel being main use of computer. Public accounting world. I know run my own advisory practice with a lean, sleek approach to everything and I want to say the Pixelbook is amazing. It's so intuitive. I bought the pen 2 days after I received the book because I could see the value. Yesterday I bought a second monitor by GeChic 1101H. And a USB C Hub with HDMI. And a mouse to build around the Pixelbook. I was NOT going to commit to this right away but I've been so happy that I am adapting all my hardware AROUND the Pixelbook. That being said, there has been some crackling with my speakers and I have only had this item for two weeks so the timeframe is VERY short. In conclusion, get a Pixelbook asap if intuitive and streamlined design and operation is important to you.

Hardware no doubt great. But OS is very difficult as I switched from MacBook. I just do not understand why 128 GB local storage when I can not save files in root or local storage? May be I do not know how to?

I purchased this Google pixelbook as a certified refurb, and couldn't be happier. I almost paid full price ( ~ $ 1k ), but held off. Then, I found this beautiful system for $699; excellent. The system is the best chromebook on the market with 128 GB of SSD, and 8 GB of memory. It's wonderful to travel with, and turns on instantly (or at least it seems that way!), and is super thin and light. So if you are seeking a truly effective pixelbook for work or general browsing, emails, writing documents, anything, this is your system.

Let's be honest. Chromebooks can take care of 95% of what the average user needs with a "laptop". The Pixelbook is overkill for most, but it's by far the best on the market. Great battery life. Great size. Fast!

Going over to google/gmail does take a bit of learning, but this pixle book is so fast, so easy it's a no-brainer!

I returned it because it wasn't right for my use. But this is a powerful very capable chromebook. Almost replaced my laptop and tablet combo. It is definitely clunky in tablet mode though. With your hands wrapped around the keyboard in the back and it's heavy weight.

This was my first time buying a refurbished computer from Best Buy and I am very pleased. It looks and performs like a new one. The Google Pixel Chromebooks is the best.

Im a college student and this laptop has been PERFECT for completing all of my assignments. Its also super light and thin so I can take it on the go.

This deserves a big fat 0 stars!!! Best Buy not only sent me 1 but 2 broken Pixelbooks... a complete joke that they call this stuff “refurbished” 1st one wouldn’t even power on and keyboard just sit and flickered non stop, next one would turn on but would power off and on by itself several times. Do yourself and favor and buy a brand new one. I have purchased from Bose lots of refurb items and never ever had a issues after years but I would not date buy another thing from Best Buy that’s refurbished... they need major quality control bc someone is taking this stuff not fixing it and putting it in a box to ship to some poor person thinking they are getting something fixed!!! A true pain in my butt having to deal with all this and returning them. There’s my feedback bestbuy, if I were y’all I def wouldn’t not have asked.

I got this as a gift for my Daughter who is 11, and the features for parental control are fantastic. The ease of use has been refreshing.

I love this pixelbook. Its quick and simple to use.

great item, nice alternative to a PC, reliable and recommended

I no longer need nor rely upon my like-new MacBook Pro. Not since Google's Pixelbook entered my life. The Google Pixelbook is the first Chromebook worthy of consideration alongside the most high-end Windows and Mac devices. From its excellent design to its massive software enhancements, this is the best Chromebook to date, bar none. Excellent engineering and design. Full Android app support. Awesome keyboard. Excellent stylus support. Starts and shuts down in less than 2.5 seconds. Battery life? I experience over 8-hours of heavy use on mine, blowing away my MacBook's paltry 5.5 hours, A total joy to use.

I saw this online and I absolutely had to have it! I purchased it, but the "Geek-Squad Certified" model, would not boot up. I tried reflashing the OS, but nothing. I took it to my local Best Buy, but they wouldn't even do as much as I did to fix it. The only thing they would do was offer me a refund. I really wanted this, so I sent it back to Google. They sent me a freshly refurbished unit. This thing is awesome! It's faster than all of my other Chromebooks, and it faster than my Surface Pro3 and my Macbook Air. I make a living, using and teaching people how to use tech, so I have to have really good stuff. The battery life on this is in excess of 8 hours, which is plenty to get me through the day. Since I'm an avid user of Google Suite Apps (Docs,Slides, Drawings, Sheets, etc), this thing is exactly what the doctor ordered. If you're on the fence about getting one of these, I wouldn't hesitate! This is well worth the money spent!

I bought this in November of 2017. For the most part is has been a great everyday computer, but there has been issues with the spacebar working. If you google this you will see that many people have this issue. Google wouldn't even admit this was a problem and wouldn't repair my unit. Don't waste your money on this.