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Customer Ratings & Reviews

Your price for this item is $649.00

Customer reviews

Rating 4.7 out of 5 stars with 29 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the lightweight design and excellent keyboard quality of the Geek Squad Certified Refurbished Pixelbook Go. Many reviewers praise the comfortable typing experience and the laptop's portability. Positive feedback also highlights the high-quality screen and impressive sound. Overall, the Chromebook receives strong praise for its user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Keyboard quality, Speed, Weight

    Rated 5 out of 5 stars

    Worth the extra cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially looking for a cheap Chromebook but decided to pay at least 2x more. It's got double the ram and storage compared to some $200 offerings. The primary user is my 6 year daughter. The screen is really nice (full HD) and since it's a touch screen, allows her to do a few things more easily, like draw with her finger. The touch responsiveness is good. I also like the fact the speakers are really good and it's lightweight. It's really snappy too so I hope this machine will meet the classroom needs for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    love this chrome book. Great battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is very light weight. The key board has super touch and feel. Start up was straight forward and easy to understand. I have been using it for about three weeks and find it most satisfactory. I find this chrome book more of a lap top then any thing else.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    The Chromebook Is Great (but refurb unit was meh)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is great. The audio is awesome. The keyboard and trackpad are of the best you will find on a Chromebook. This unit was "certified refurbished" and honestly I was disappointed how it was arrived. There was a minor scratch on outside cover. The real kicker was there were oily fingerprints ll over it. A little cleaning by Best Buy would have gone a long way. Immediately I wanted to send it back. But after a good cleaning, using the laptop, and reflecting on the deal I got, I decided to ultimately keep it. Once you use the Chromebook it's tough to let go. :) Aside from the lowered refurb price, I also had $125 in Best Buy rewards so it was a fantastic deal for me. You get nothing more than the Chromebook and power supply shipped in a generic box, not that you need anything else. But this is expected as a refurb.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface Pro stopped working so instead of dealing with a repair, I decided To try an Android. This is my first Android OS. My phone and pad are both Apple OS. I really love my new laptop. Very easy to operate. Fast. Few glitches. The only problem is that I can’t remove/fold back the keyboard so I can use it as a pad. Good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Love it and got a great deal because of geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a chrome book then you want one with a bright crisp screen, good trackpad and keyboard, and a slim profile. This one has all that. I take it everywhere. The only knock. I wish I could add a micro as card.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Best laptop ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chromebooks - and this is the best I've ever seen - fast, super lightweight - sturdy - runs linux apps brilliantly. I use it now everyday for everything including coding via VS Code for php and jsnode web apps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook. Super light, lightning fast. No complaints. Best Chromebook that I have owned so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine, poor handling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same experience as a previous reviewer: So far the machine seems fine. The "Geek Squad Certified Refurbished" however gives me reason to doubt their integrity. The condition guide states that all parts are thoroughly cleaned. When I received this it was covered in smears and greasy fingerprints inside and out. Especially in today's atmosphere, sanitized and cleaned means a lot, and this machine looked as if someone inspected it while eating a pizza. It made me expect something to go wrong while using it. Thus far that has not been the case and I hope to use this machine for a long time, because it is very nice to work on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for research, light media watching, the speakers are amazing and always has a cool feel when you pick it up. Light and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Very light. Processor sufficient for all needs.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and handy,crystal clear, very fast and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first buying a refurbished laptop but nothing has been wrong with it so far. it looks and runs like new.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Gift for husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a long time watching reviews about Chromebooks. My hubby is a big fan of the pixel phones and google Devices in general....he likes the speaker quality(he’s a sound engineer) as well as the over all aesthetic. Got it refurbish at a lower cost and it’s brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek, quiet, fast enough and perfect for my son to access both his personal and school Google accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great small computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years with a desk top computer-I am enjoying this small computer. Plus impressed with how fast it charges back up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get a refurbished laptop. But I couldn't see myself spending over $600 for this computer. It works great. It also has a long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight Chromebook but good, strong features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this Chromebook but I was comparing it with an even less expensive Lenovo Chromebook and the latter won out. This one was fun and fancier, with its uncommon 13.3" screen and refurbished insides, but the cost - though inexpensive - was actually not as bang for the buck as the cheaper Lenovo. I will say that if I was a rich man I would have kept both. A thumbs up recommendation if you don't mind a couple hundred bucks for a bit more class than your really, bare bones, basic Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one of these for my wife to help survive shelter in place. She loves it. I wanted another one for my niece and nephew to help with stay at home school. Only the refurbished one was available. It is working great and they love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived clean and in perfect condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after a week of use. Unit was clean and free of defects; plug and cable looked untouched. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says... if you need to use a Chromebook and want to make sure it works perfectly with all of Google's tools, THIS is what you get. We had another brand Chromebook before this that was returned after a week due to constant crashing. Had the Pixelbook Go for a few months now and zero issues.

    I would recommend this to a friend
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