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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,733 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for keeping your home feeling safer, 24/7 recording is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the old gen but this one works just the same. Only issue is that you have to view it through google app and not the best app. So now I have 2 apps that send notifications and if when viewing I have ti do the same

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChiefScottyB, thanks for sharing your review. We can see that your experience with your Nest Cam (battery) has been less than ideal when it comes to the app you use for the device. We understand your concern in having to check two different apps instead of just one. You may set up your older Nest cameras to the Google Home app so you can consolidate all your cameras to one app. For instructions, you may check out this help article: https://support.google.com/googlenest/answer/9293657

      If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great clear picture and sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy they are to are to connect to my google home app and being able to share with the family Great clear picture and sound quality compared to our ring cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Buy a plug.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. If you have Nest aware, it will only save 24/7 if it is connected to power supply. Unless it is set up within a couple of feet of an outlet, you'll need to buy the 5 or 10 meter extension as the connector is proprietary.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LTM1, we really appreciate your feedback on Nest Cam (battery) and Nest Aware. Our goal is to give users like you more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and showcase the important activity for you. We still offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription, for users who want to see everything that happens at home. And we continue to invest in the use of both technologies. Also, You can connect your camera to a power outlet with the included charging cable for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).

      For other concerns, issues, or anything you want to share, please don’t hesitate to contact us here and we’d be more than happy to help you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality camera. The battery last quite long and you can purchase a plug or solar power panel to keep it charged. I don’t care for the Home app. I prefer the older Nest platform.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, EricN. We appreciate that you like the Nest Cam (battery). We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We care about your experience. If there’s anything we can be of help, please let us know here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy system to setup and manage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest cams are great! Easy to setup, easy to use, easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you don't want to run wires we did add the the small solar panel and have never had an issue and we have purchased three cameras and three solar panels always charged always available to view our cameras would definitely recommend also great resolution would recommend spending a little more for more space via the cloud to be able to review for their back than the standard aside from that excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Super easy Google Nest Cam Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and just works. I placed this above the back door of my office to keep an eye on the alley behind. A clear picture and is just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture clarity and sound clarity. Barely looses any resolution when you zoom all the way in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great outdoor camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use! It stuck right to my metal siding so i didnt need to drill any holes and i could move it anytime very easy. The picture is ok was expecting a little more clear but does the trick.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mpjhockey27, thank you for posting your review. We're glad to hear that you're enjoying your experience with the Nest Cam (battery). Your feedback on the picture quality is appreciated and rest assured that we'll relay this to the right team for future improvements. If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    So far so great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest cameras seem to be working very well so far!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nest continues to disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with these cameras, and very annoyed that my older cams work better on the Nest app and these newer cameras only work on the Google Home app. I don't care which app I use, but at least make one app fully functional with all generations of cameras. I mean isn't Google supposed to be better than that? As for the cameras themselves, they constantly disconnect and reconnect, freeze, or are unavailable. I have a very expensive and powerful mesh gaming router with extenders, a high-end modem, and 1000Gps internet. There is no reason they should have such a poor signal. Lastly, the batteries are a joke even with light traffic. They claim a couple of months, I barely get a week out of them which forced me to buy and run a cable where I didn't want to. I have 11 nest devices in my home including cams, doorbell cams, thermostats, and door locks, and I have been unimpressed with all of them. If I wasn't so deep into Nest I would not have purchased these cams. But I am, so I did, and I continue to be disappointed. Only reason I gave them 2 stars instead of 1 is because they are much cheaper than their predecessors. I do not recommend!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Eric. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). It's important to us that we provide you with the best help possible and identify the cause of these issues you’re having with your device so we can find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Google camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera , got it on sale , only downside is it has to be charged maybe 1 time every 2 weeks depends on how much use it gets

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rayados, thanks for leaving feedback to let us know of your concerns with the Nest Cam (battery). We understand that having to charge the battery oftentimes can be an inconvenience. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge it more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).

      For any questions or concerns, please let us know by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest Battery Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to setup and install. Still determining how long the batteries will last. The cameras seem to be very well made, are heavy and the magnet very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Meets and exceeds my expectations .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the quality of the picture and look of this camera. Battery life is a bit short but you can modify the camera sensitivity to extend battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest Cam 2 from Google.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Cams are so easy to set up and integrate into Google Home, but do not let them totally discharge. They can be very slow to fully charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second camera and I love both. My first camera I have had for a few years and still works like it’s new.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nest cam outdoor battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product, but I wish Google had not purchased Nest. Setup was very easy and straightforward but the new devices can only be viewed in the Google home app and not in the nest app which is a disappointment. Quality is as expected though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great overall

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to install and hood quality resolution

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yard cameras have been a nice supplement to the Google products in my home. Easy install and moveable, too.

    I would recommend this to a friend
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