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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 945 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 945 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Somebody's at the door!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to install. The quality of the video and sound are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my doorbells cam . Only thing for me would be that I also bought a google home device so I could hear my door bell in my home and not just on the phone. But would work well if you already have a door bell installed because it dose come with a chime for that .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable Security. Easy to install. Clean look and love the color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Let's us know when there's a delivery. You can also converse with and see people at your door even when you're not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camara is very clear and the sound is very good my house with this door bell camara is very secure thank you Google for created this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the first version of the doorbell and loved it. It finally bit the dust and we needed to buy the new one. Been a great transition and the camera quality is phenomenal. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Video & Smart Alerts, but Needs Wiring

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the Google Nest Doorbell (2nd Gen) and it’s been a game-changer for home security. It’s packed with features that are both practical and easy to use. Good Points: Crystal Clear Video: The video quality is excellent, even at night. The 3:4 aspect ratio is perfect for capturing visitors from head to toe, and the resolution is sharp enough to easily identify anyone at the door. Smart Notifications: The Nest Doorbell sends smart alerts based on motion, and I can even filter out things like cars or pets. This is a huge improvement over other doorbell cams I’ve tried, as it cuts down on unnecessary notifications. Area for Improvement: Requires Hardwiring: Unlike some battery-powered models, this doorbell needs to be hardwired to your existing doorbell system. While not a dealbreaker, it’s something to keep in mind if you're looking for a more flexible installation option. Overall, this is a fantastic doorbell for anyone wanting reliable video footage and smart home integration. Just be prepared for the installation process if you're not already set up for a wired doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    This product works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this without any issue, I have always liked Google products and this doorbell is not the exception. The camera quality is great and has paired without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Doorbell Exceeds Expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Doorbell we purchased was easy to install (replaced a Ring Doorbell that Stopped working) and has performed beyond expectations. We love the frequent alerts we receive on our phones, and the integration with our Google Mesh system throughout our house. We also like the person identification feature that announces who is at our door, based on information we provided. Very helpful. Also, the videos cover a wide area and have good resolution. I would highly recommend this doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Convenience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the original Google Hello to the new Nest Doorbell (Wired, 2nd Gen) has been a positive experience, primarily due to its seamless integration with the Google Home app. The video quality is noticeably improved with better HDR and a wider vertical view, making it easier to see visitors and packages. While installation was similar to the Hello, the move to managing the doorbell within the Google Home app is a major plus for those already in the Google ecosystem, offering unified control of all smart devices. The design is also sleeker. Overall, the Google Nest Doorbell (Wired, 2nd Gen) offers enhanced features and greater convenience for Google Home users, making it a worthwhile upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 2nd Gen doorbell product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great google product: switched from ring after 8 years and works flawlessly with my google home app. Installation was super easy and I highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Premium doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell looks awesome once its installed. Install was pretty simple and set up to the Google home at was even easier. The video quality and night vision make this door bell a must.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Like my Doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's reputation for producing reliable and user-friendly products is evident in this well-crafted doorbell. Its high sensitivity to movement, while sometimes leading to frequent notifications, ultimately offers a sense of security. The video camera provides clear and detailed footage of any activity, including package deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy item to install. Scan the QR code and you are on your way. Great product. Only issue is the Google interface. Nest’s app was far superior overall and much better with adjusting settings.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works Well under certain conditions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my inlaws and to start off they have poor internet less then 5mbps their area doesn't have fiberoptics yet. So install was easy, design and construction is great. However picture quality and connectivity needs to improve. Doorbells with 1080p shouldn't be made anymore with 4k technology in existence. When trying to view the video feed it would keep disconnecting and not load. Also the picture isnt very clear for 1080p. Now we got the eufy 4k dual doorbell and that loads instantly and has amazing picture quality. For around the same price i'd go for the eufy since it has a second camera facing down at your porch.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nfvsa1, thanks for leaving feedback about the Nest Doorbell (wired, 2nd gen). We’re glad that you find it with ease of installation, and that you like its design. And we’re sorry to hear that the experience with its picture quality and connectivity has been less than ideal.

      You can adjust the doorbell's video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your doorbell. But whichever level you choose, your doorbell will automatically adjust its resolution and compression according to how much bandwidth is available. Check this link to learn more: https://support.google.com/googlenest/answer/9218596

      Also, A range issue or wireless interference can cause your doorbell to disconnect from your Wi-Fi. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the doorbell and your router as these items could block the connection. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282

      We’re always here for your support needs. Please feel free to let us know if additional help is required by visiting us at: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the originally nest door bell and when it came time to replace i did my research and felt this would be a nice upgrade the picture is a lot more clear than the gen 1 and it was just as easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great Camera but no upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy install and quality is pretty good. However there is no real change between this one and the last gen wired camera. Quality looks the same so you might be fine getting the last gen camera to save money if you need.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Metallicafrk87, thanks for sharing your experience with Nest Doorbell (wired, 2nd gen). We're glad to hear that the device is working great for you. We appreciate your feedback with the quality when compared with the previous version and rest assured that we'll relay this to the right team. If you need further assistance or have additional feedback, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great video camera!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been very useful and easy to use through the Google Home app. The overall installation was easy but it also depends on your exiating electrical setup at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest doorbell camera!!! the color matches perfectly with the house. Easy to install and very user friendly!

    I would recommend this to a friend
  • Cons mentioned:
    Field of view

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the angle was a bit deaper. It would have helped my view if the angle was better.

    I would recommend this to a friend
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