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Customer Ratings & Reviews

Your price for this item is $498.99

Customer reviews

Rating 4.5 out of 5 stars with 265 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the Nest Secure Alarm System with Nest Cam Outdoor for its ease of use and high-quality camera. Many found setup to be quick and straightforward, resulting in a positive user experience. However, some users experienced challenges with the motion detection sensitivity and connectivity, particularly concerning false alarms and Wi-Fi connection difficulties. Overall, the positive feedback on ease of use and camera quality outweighs the reported issues with motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 265 reviews
  • Rated 4 out of 5 stars

    Great start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a lot of potential and is a very useful security system, however, sometimes there are Nest service outages which render the product useless. I think over time this will improve. Also, the NFC tagging is a bit slow for some reason, and I would like to be able to use my watch NFC or phone to disarm the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set, great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily set up the devices and enjoy being able to monitor the house and check-in on the dog.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for 2 years now and is super easy and effective

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    good system, easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nest alarm was very easy to install and set up. entire thing took about an an hour to install and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Nest app could use some love and better reliability but overall it works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Easy To use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Alarm is well priced, effective, and offers piece of mind. It has a smart design and integrates well with other Nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and does its job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and provides peace of mind. Add it with other Google products

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to use with the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get functionality. Third one I’ve installed and it’s been trouble free so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it better than vivant or ADT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had different brands / services, I like this one best, it allows customization and easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Super simple to setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this alarm system. It was super simple to setup and I was ready to go in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know why I waited so long to pick this up. I’ve been watching it since it’s release and love it since installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here we go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got tired of paying for "company surveillance" when I could try to do it on my own without the high monthly fees. This system does everything minus the high monthly costs. I'm able to monitor my home from my phone, laptop and tablet no matter where I am. Oh and the alarm is super loud when it goes off. No way you miss that sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quailty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this over Ring as the components looks better quality. All works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-Free Security System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is cloud base so you will need an internet connection. You can use the system as-is with the Nest app or you can add 24/7 monitoring service with cellular backup for only $30 a month. We had Time Warner Intelligent home for 4 years and moving to the Nest system was the best thing we ever done. We are saving over $100 a month since we are not forced to bundle TWC\Spectrum required services. The Nest is easy to use and less stressful to use then other security systems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy install, works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another high quality product from Nest/Google...expensive but nice that I don’t have to mess with it to get it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I feel safer already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm system is amazing. Very user friendly and pairs seamlessly with all Nest equipment and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Security with optional monitoring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. And easy to use. Love the reminders to set it if you forgot when you left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good system easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use and add devices with app works with google assitant devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy DIY Home Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice DIY Home Security System! The only downside to this system is the alarm is positioned by the doorway. There needs to be away to add an additional alarm for other levels of the home. Many homes have more than one level. Sometimes you can not hear the alarm because of this issue!! Nest needs to have an option for adding another alarm to the system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this system is a great buy for the price. Easy install and set up. Great piece of mind for a small price.

    I would recommend this to a friend
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