Customer Ratings & Reviews
- Model:
- BH1254-US
- SKU:
- 6427007
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Nest thermostat E with temperature sensor for its easy installation and user-friendly interface, with many noting the straightforward setup process, even for those with limited experience. The included temperature sensor is also a popular feature, appreciated for its potential to improve temperature regulation. However, some users have expressed concerns regarding battery life and the lack of readily available troubleshooting resources.
This summary was generated by AI based on customer reviews.
Low cost smart thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one lasted me just past the warranty period, and had unresolved 5Ghz Wifi issues. The second one seems to be working better, but have not had it for long yet.
I would recommend this to a friendNest E
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not as nice in terms of build quality as the third generation Nest learning thermostat, but the price point is great with all the same features.
I would recommend this to a friendQuality Product, Check Compatibility
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a nest at our first house and we loved it, but we ordered the Nest thermostat E and it didn't work as well. It turns out it wasn't compatible with out system, even though the instructions made it seem like it should've been and actually caused a short in our system. I still recommend nest products and we have a bunch, but just make sure your system is compatible.
I would recommend this to a friend- Cons mentioned:Battery life
Device stuck on home icon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very little instructions, it will walk you through installation and that's it. Our device arrived with a dead battery, it has a micro usb port which can be used for charging. It turned on once to prompt us through the settings. It would not connect to our wifi(2G or 5G) indicated there was no power after connecting a common wire. Device stated it was compatible however it remained frozen on the home icon. I would not recommend the Next Thermostat E, after doing some research we will be purchasing an Ecobee system instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Quevediana,
Thanks for sharing your feedback. We're sorry to learn of the poor experience you had with your Nest Thermostat E.
We designed the Nest Thermostat E to guide through the installation and setup process but you can also visit our support site for a step by step guide on how to install your Nest thermostat here: https://support.google.com/googlenest/answer/9274936
If the common wire you connected didn't help with the then we may need to have a closer look to find out what the issue is and help to improve your experience. You can get in touch with us here: https://support.google.com/googlenest/contactflow
Works till it doesn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVED this thermostat for the first 4 months. Last week, I had to reset modem & google wifi router from an outage. Now, the Nest will not connect to wifi. I have done EVERY suggested action and still nothing. When looking online, SO MANY people have the same issue. The interactive troubleshooter not only doesn't help but some of the actions don't even exist on the thermostat settings. Some people were told they would get a new unit, but weeks later are still waiting. I am not sure Google should be in the hardware business if they can't make something work with something as simple as a network connection. BYW, google wifi has done NOTHING to give me better, faster or more complete wifi. My modem/router combo might even have been better.
No, I would not recommend this to a friend