Customer Ratings & Reviews

Beautiful looking wifi device but im not sure if it is as fast as the eero. Spec wise it says it should be but ive had that product also and I feel that had better bandwidth.

My whole house now gets 250mps upload or more. 300+ in some areas.

Reliable WiFi is a huge part of our home life and it’s important to have something you can easily work with and configure. The new Google Nest WiFi Pro delivers on so many areas and helps future proof your home! PROS: - I am a big fan of the design of these routers! They are smooth and seamless, looking like it’s just a decoration sitting out. I also like the size of it as it is not too large and bulky either. - Setup was very easy! You need the “Google Home” app to set it up, but the process is mostly easy and painless. I will add that at the time of this review, Google has not rolled out its newly designed “Google Home” app but I have hope that it will make everything even simpler. - Within the app you can easily change the name/password, see how many devices are connected, and check the speeds as well. Lots of nice options for customization but also provides a simplistic view. - Of course this only comes with 1 unit but you can add more to create a mesh network. The 1 is fine for my needs right now, but I like how I can easily upgrade if needed! - I noticed right away that I was receiving more speeds via WiFi right away! I was impressed with the WiFi 6E functionality as well, even though a majority of my devices are not up to that level yet, the ones that are 6E compatible worked well! The Router is Tri-Band as well meaning it can still support your older 2.4 GHz devices and up to your 6 GHz ones! - The Google Nest Pro also supports the new Matter smart home standard. I think that is going to be huge and once again provides a really good way to be future proofed as well. It also has a Thread Radio built in for even more support on that end as well. CONS: - The Google Nest Pro only has 1 Ethernet out port. I get you want these to be small and simple, but I would have liked more ports. I was able to buy an Ethernet network switch that fixed this, but still something I wish new routers were not moving away from. - On that note, the input Ethernet port is limited to 1 gigabit speed. Yes most people do not have over that, but more providers are offer larger speeds beyond 1 gigabit so I wish the input speed was larger for future proofing. BOTTOM LINE: - WiFi is becoming more and more critical as we work from home, stream at home, and connect more smart home devices to it. The Google Nest WiFi Pro is a great value for all that it offers! Provides WiFi 6E speeds, easy management via the Google Home App, and future proof support for smart home tech. This is a very easy buy to make and I think people will love the ease of use with great power behind it.

These work well with T-Mobile cellular Wifi.......

I strongly do not recommend using this router if you use an ATT Fiber. This Google router does not work properyl with ATT and as result it drops drastically upload speeds. This a very common unsolved issue of thia router. Do a quick search online and you will find lots of people with the same complaint.

UNBOXING: The unboxing experience and presentation is premium. Which is always a good start. It does come with a flat white ethernet cord. But I’m unsure what kind it is as they don’t specifically mention on the cable itself which is frustrating. The product itself is very sleek pretty much just being oval/egg shaped. On the front there is a small light (that you can turn to bright, low, or off in the settings). Which personally I LOVE. As it provides zero light pollution (as the ethernet ports don’t even light up on the back) which is appreciated seeing as this is in the room I sleep in and something most other companies completely overlook. On the back you have two ethernet ports (one IN and one OUT) and in-between them is the power port. There is no physical on/off switch. On the bottom of the device, you have a QR code you can scan to connect automatically (once the network is setup) along with the physical name of the network and password in case you need to do it manually. There also may be an actual button but I’m unsure as in general nothing on this product has an official label. Which some may like as it is very minimalistic, but others will not like as unless if you know what you are doing then it won’t make sense. Thankfully, none of that is really needed for setup. SETUP: Speaking of setup. This is the easiest Wireless Router I’ve ever setup. I turned off my Modem, disconnected my old Router, connected the new router, turned on my modem, plugged in the Nest Router (as there is no physical on/off button), opened the Google Home App, went to add device, it came up with the Nest Router, asked me to scan the QR code on the bottom (to connect to the Wi-Fi network) but since my iPhone 14 Pro Max camera struggles with QR codes currently I had to put it in manually by putting the SSID and Password listed on the bottom of the device, it then connected and I was up and running. This device is PERFECT for those who just want to plug and play and then forget about it. Power cord is rather short though. DEEPER SETTINGS: However, if you are someone who wants to dive deeper into the settings you can. Again, this is exceedingly easy to navigate. As it is in list format which then brings you into another list and gives a brief explanation of stuff. I love it and give this part high praise. As again, no matter level of expertise you can navigate this with ease. Going a bit deeper into those specific settings. First up is “Family Wi-Fi”. Under this tab you can Schedule a Wi-Fi pause (on one or more groups at a certain time of day) and block adult sites on particular devices. Below that you can setup said Groups. Where you go in and create a label then it will list all the devices connected to the network where you can then just tick to add to that group. Easy peasy. Next you can setup a Guest Network. Or they can just go to your router and scan the QR code and connect that way which is really neat. Third you have “Preferred Activities” where you can prioritize Video Conferencing and or Gaming so that if that is occurring it will have more consistent and better speeds if the network is being used for other things at the same time. Forth is “Privacy Settings”. There are two settings here. The first they report uses the cloud for ‘peak performance, gives network insights, help when you need it, analyzes data about your entire network and devices’. The second option is to “Send Wi-Fi Device Usage Data and Crash Reports To Google”. They report in their privacy policy that they do not track websites you visit or collect the content of any traffic on your network. But I’ll leave you to decide if you believe them or not. Fifth is “Wi-Fi Notifications”. Where you can set it to notify you if a new device joins your network, your guest network, or if there is a password mismatch and it has lost connection. Which I certainly appreciate it. It will simple send you a notification via Google Home App of the name of the device and then you can go in, see how much data it has used, is using, and if you want to limit anything to it. Next you get more into the deeper weeds of networking that most people won’t go into. But this does support the latest wi-fi security standard, “Wi-Fi Protected Access 3 (WPA3)”. But as a warning they report the non-WPA3 compatible devices may have connection issues. So it comes disabled automatically so will need to manually engage. Then you have the “160 MHz” to get top 5 GHz speeds. Again, disabled by default. Next UPnP Support which is ON by default. You can enable IPv6 which comes off. Then you get into the deeper weeds of actual Network Configuration. Such as DNS settings, WAN connection (DHCP, Static IP, PPPoE, LAN settings router LAN IP, DHCP Address Pool, DHCP IP Reservations (manage IP address for local devices), Port management (Port forwarding is extremely simple and straightforward. The best I’ve seen. Lists all the devices connected to your network, and then can go in and input numbers), and Device Mode (NAT or Bridged). SPEEDS: This was the most inconsistent part for me. When I first set it up the speeds were terrible. Varying around 40 – 80 points while testing with huge variability in latency. I also never got my normal max speed. Then on the peripherals of the network I was getting about half of what I should be getting. So, to put actual numbers to that I pay for 300 down, 30 up. I usually get 351/32 while hardwired and with my other Wi-Fi Router. With this I’m getting 260 – 320 average (when close) and 150 – 220 when moderate to far away. Which is a complete fail to me. The next day I tested it (once it had a while to setup my network and get everything kosher) and speeds were much better. I was getting a lot less variability but was still getting some where I could test back to back and get two different results by about 20 ish points. But was able to get my max speeds and latency was back where I wanted it to be. Also, at the peripherals of my network I was getting near the same speeds (dropping like 20ish points instead of 150). Last, with it being a Mesh Network I can’t manually choose which Wi-Fi band I’m connected to (2.4, 5, or new 6). As it automatically chooses that for you. As someone who likes to control my devices over them control me I don’t like this. But it would be perfect for my Grandma, Parents, or someone who just wants to setup their network and forget about it… except for the inconsistent speeds. So, not my cup of tea and I won’t be using it. I’ll be going back to my previous Router. CONCLUSION: Setup is simple. Mostly plug and play. Especially, with it being a Mesh network it is perfect for those who just want to setup their internet and forget about it. It’s also small and sleek with zero light pollution which I like a lot. Making it easy to fit in mostly anywhere. I like how easy it is to adjust settings as well, but you are limited with it being a Mesh network. However, the most disappointing thing which makes me go back and forth between 3 – 4 stars is that the speeds are highly inconsistent. Seeing as gigabyte speeds are more common these days it makes me even more concerned and is a pass from me. It may stabilize with more time but after a few days I was getting the same results. So, depending on what you’re looking for and adding a second Nest may improve results. Or maybe I got unlucky and got a dud, have too many devices connected at once overwhelming it, or have something setup incorrectly. But it’s going back in the box and my other router is coming back out and I simply can’t recommend it in good conscious unless if you are okay with diminished speeds. WAN port is also limited to 1GB which is silly.

This router is fast, thoroughly functional and includes some features not found in other devices. It's wifi 6E capable and it's easy to immediately see a difference in capable devices. It's internal processing and channeling allow for more throughput to more streaming devices – even if they don't support 6-6E. In our household that can be multiple users playing video in HD at once, Myself trying to move large files around and/or backup jobs running to protect data. Coverage – This is “rated” for a 2200 square foot home. I know my home's WiFi profile well as it's in the high 3000's in square footage. I planned to use this as a smart hub and auxiliary router for the group based controls but decided to run this against the whole home for a few days. With this router downstairs and centrally located, I have no coverage issues at all to the furthest extent I need coverage from this device. This was a big surprise – I'm using it to cover almost double the official rating and then placing demands on it that I did not expect it to cope with. It worked fine but I'd actually get a second unit to fully cover my home and mesh them. Smart devices / 2.4GHZ – No problem ! A lot of older and current IOT smart devices use 2.4GHZ for power savings and better wall penetration. All of ours ( of which there are many ) had no issues at all including an attic fan I have named “Cranky” that is located many walls and quite a distance away. When I moved this router to a less ideal location – Low and to one side of the home, I found it's limits whereas my signal upstairs was poor on the opposite side. Setup – Easy on IOS or Android – Grab the google home app, add router, walk through the setup. It will be up and running in under 5 minutes. If you want to mesh a 2nd or third, rinse wash repeat ! Some bonus features Supports grouping devices for access control STRONG coverage for the 2200 Square foot “rating” ! What I love ! -Fast – even with a single unit ! -BLAZING fast performance under heavy loads -Looks cute, blends right in for installation in an open or obvious spot. What I don't love - -Pricing as of this review – Single unit not comparable to 2x and 3x pack -It only comes in Trendy sounding Easter colors.

Outstanding whole total house coverage and stability with straight forward controls.

Despite the friendly and professional service at Best Buy, my recent purchase of three Google Nest Wi-Fi Pro 6e AXE5400 Mesh Routers was disappointing. Upon opening the box, I discovered only one router instead of the three I ordered. This oversight is unacceptable, causing unnecessary inconvenience and reflecting poorly on their fulfillment process. I rate this experience one star.

Not good the signal couldn’t get through the thick plaster walls!

What I love about Google hardware and their Nest products is that they think about how these devices will look in your house. My previous router was great, but it also was a big ugly monstrosity of antennas and LEDs. We literally hid it in a basket on a shelf because of how it looked. The new Nest Wifi Pro not only gives you the latest in wireless internet technology with Wifi 6e, but it also looks really nice. You don’t have to hide it! Wifi 6e is the latest and greatest wireless internet tech. What it gives you over Wifi 6 is improved performance and being able to use 160 mhz which is a less busy bandwidth. This is great for people that live in a place where there are a dense number of wireless networks around you (ie. apartment complex). One thing I love about Nest Wifi Pro and its previous versions is that they are so easy to set up. It’s plug and play once you download the Google Home app. I had it up and running within about 10 minutes, most of that time being the Nest Wifi Pro updating itself to the latest firmware. Something that does bug me is that the 160 mhz and IPv6 are both turned off by default and you have to go into the router settings to turn them on. I would suggest you go in and do so. The Nest Wifi Pro was a noticeable improvement over my previous router, which was already a higher-end Wifi 6 router. I have gigabit internet from Xfinity (but as expected, I do not get the full gigabit). I was able to get 680 Mbps on my Samsung Z Fold 4 which does support 6e. My wife’s laptop, which is a mid range Lenovo, doesn’t support 6e and it was still reaching speeds of 440 Mbps. Needless to say, we’re very happy with the performance. In terms of range, we live in a 1000 sq ft house, the router is in the laundry room on one side and our home office is on the other. We see a very negligible dip in speed in the office. Each wireless point (I just got 1 point) is quoted for 2200 sq ft and I think that that’s a pretty close estimate. Overall I am so happy with my Nest Wifi Pro. Google has finally created a wireless router that not only looks great, but has the latest and greatest. I would highly recommend this router to anyone. Pros: Beautiful design Latest version of Wifi (Wifi 6e) Incredibly easy setup Easy settings adjustment through Google Home app Cons: Only 1 extra ethernet port Best features are off by default

I had the first generation google wifi system for a couple years back before they acquired Nest and rebranded everything, and that was a very reliable system until it got overwhelmed by the number of devices I picked up and added to my network over time. So I moved on to something else and while that allowed my heavy network traffic it wasn’t as stable overall. I had skipped the second generation of the google wifi products but by the time I heard this new version was coming I was about ready to get back to the reliability I had before and my hopes were high for something that could have it both ways. Thankfully I can say that is the case here, now that my new Google Wifi Pro is online and working it seems to be running without any problems and handling the 60+ devices I have on my network without getting bogged down. When it comes to my internet and network functionality that is what I need is for it to just work without having to mess around with it too much. Now the problem is getting to that point as initial setup for this router was a disaster. I spent hours trying to use the required Google Home app to get it setup, and using my iPhone 14 pro max on iOS 16.1 and making sure the Google Home app was the latest version nothing I did could get it past the point where it tries to connect to the router and get started. I restarted my phone, updated everything, rebooted the router multiple times, restarted my modem, nothing worked. Eventually when I was about to give up I tried downloading the Google Home app on my iPad 9th gen which is still on iOS 15 and only then did I experience success on getting the setup process to continue past the connecting to the router stage. Of course since I had no internet at the time because my old router had been disconnected I had to do all this by connecting my iPad to my phone on mobile hotspot which felt ridiculous but it’s what needed to be done. Finally I was able to get it setup, my network specifications applied, and connected to my modem and by extension my internet service. I happen to have Google Fiber as well so it seems particularly well suited to my ISP as you might expect being from the same company. Once past the initial setup process everything else was smooth. You do have to use the Google Home app for everything related to it now but once you click the right buttons you can get into settings such as guest network, connected devices, priorities, and more but if you want to get into the deeper settings and tinker with it you may find disappointment in that regard. This router is designed and intended for users who don’t know much about network management and just want it to work with minimal interference. Another note is that it advertises 2200sq ft of coverage for a single unit, and expands by that same amount for each additional satellite you add on. That number is slightly deceiving as wifi does not travel well vertically so if you have a multi level home as I do you will have reduced coverage on any floors where you don’t have a satellite installed making a single unit less than ideal. You can add more later which I have done and requires the same setup process and comes with the same problems I experienced over again, but after adding more units my split level home now has full coverage throughout and with no noticeable lag or reduced speeds anywhere. I have one satellite connected via Ethernet but I honestly can’t tell if it’s using that wired connection for its back haul or not and it does not indicate one way or the other in the app, but it works great. My other added satellite is connected to an Ethernet switch that the devices in that room are plugged into effectively giving them wifi 6e when they would otherwise been limited to whatever they have built in and it’s a noticeable improvement for those devices. I’m a heavy internet user with tons of smart home and entertainment devices connected and I prefer to have everything just do their respective jobs without needing my attention, and doing so as fast as possible. After getting past the significant setup hurdle the google wifi pro just works and that’s what I want. It is very fast and I can run whatever devices I want simultaneously without lag. I do recommend it but be aware that getting it up and running is potentially way more work than it should be and one unit will not be enough for a multi-story home, but otherwise it is a great device that was worth the work to get reliable high bandwidth internet in my home.

I replaced my current aimesh setup (2 RT-AX86U) with 3 pack Nest wifi pro. The setup was dead simple using google home app. I used wired backhaul to connect 2 points. It covers my 3000 sq feet home corner to corner. I may have been fine with 2 pack but I already had ethernet wires pulled in for 2 points so just used them all. It looks beautiful too unlike a typical router with antennas. I did speed test using iphone which showed 300mbps near main router but showed below 100 mbps near points. On further troubleshooting (by directly connecting a laptop via ethernet and doing speed test) I found that the ethernet cable connecting main router to a network switch was causing the speed to go down. I replaced the cable with CAT5e (my cable might have been older than CAT5e) and started seeing speed near the points same as router. My setup is working without any issues for past one week with all devices (~50) getting Great connection speed. Google Home app can be improved to show devices filtered/sorted based on Wired/wireless and also sorted by which wifi point they are connected to. I can get same info now but it required clicking on each device and tab to Info page. Overall it was smooth transition from wifi6 to wifi6e router for me.

The nest Wi-Fi-pro toes the line between a normal Wi-Fi router and pro-sumer product and takes some of the best aspects of both to create a really great product. First and foremost the router blends in very well with its surroundings because of its small footprint and semi glossy color, this coupled with the range of color options makes sure that the router will just blend in and not be an eye sore. The installation is super simple with the google home app which basically just walks you through everything to make sure you’re up and running. Speed wise it has a theoretical output of 5.4 Gbps but I don’t have the speed to test that; however I did notice that the router pulled down about 250 mbps than my pervious router ( I have 1 gig internet and was previously topping out at 500 mbps via Wi-Fi on another Wi-Fi 6 router). Along with having better download and upload speeds the “prosumer” tools in this device are a nice little touch, for instance you can see how much speed a device connected to the router can get by doing a speed test to the device from the router it self, so even though your router is getting 750 Mbps and making that available to your devices if the device is only getting 5 Mbps you can adjust accordingly. The nest Wi-Fi pro not only tells you what devices are connected to the router but how much data (upload and download) they are using/have used, this is a great tool as it can help you see idle devices and see if they are still uploading data. This can help you identify if a device has been infected by a virus or let you know that a device is acting up and you need to look into it. The router will also show you the connection status (great connection, good connection, ok connection, weak connection) of a device therefore you will know if the location of the device is good enough to use or if you need to rearrange it. These tools along with the family Wi-Fi tool which helps you set time limits/block content are something all routers need especially with the amount of time we spend online. The router also makes it very simple to set up a guest Wi-Fi and there is a great little feature on here which allows you to let certain devices on your main Wi-Fi be available even to guest. This is a great little tool so you can share your printer to someone without allowing them to sign onto the main wifi or allowing them to cast something from their phone to your streaming stick or smart TV. Many of the features I have mentioned above are usually not on your normal routers and seeing google include them is such a positive. Not only is the Nest Wi-Fi pro a great device for today but it is future proof with a secondary Ethernet port to use for another node as backhaul for the nest Wi-Fi pro but also because it adds Wi-Fi 6E and it can become a Matter hub for your smart home. The Wi-Fi 6E is a huge plus for future devices as it opens up another lane for data to flow and I was able to get a solid connection on Wi-Fi 6E everywhere in my 2000 square foot house. The fact that the router can be used as a Matter hub is great since all the major players in the smart home area will be making all their products work with Matter so you wont need to have 50 apps to control 50 smart home devices. Overall the router has worked great and I have not seen one disconnect while working from home during conference calls nor has anyone complained that they can’t hear/see me in any meetings. All these things and the routers ability to auto update and proactively monitor and fix common issues makes this router a pleasure to own.

This 3 pack covers my 3 story home, though the units have to be fairly close to each other / not beyond too many walls the coverage and speed is good. Additionally, these are one of the only units that allow you to monitor traffic on a per device basis. This is a key feature when trying to identify / report on devices you may have in a smart home that are consuming abnormal amounts of bandwidth / network data. Being able to establish a reliable mesh setup is also fairly easy, though the heavy reliance on the QR codes for initial setup can be a challenge as they are not always read / recognized in the setup app. Additionally, unlike many other units on the market, these have fewer than ideal wired connections on the base units. I had to purchase a small switch to attach a number of devices that were able to directly connect to an old Netgear Orbi system; not a show stopper but an additional 2-3 direct connect ports on each of the nodes would be a valuable addition. Lastly, the units are actually decent enough to leave in plain sight since you can configure them to not have lights turned on and they would fit in as a normal piece of random decor in most homes.

I really love this thing. I think it’s overpriced for a product that most households need, but buying it open box helped a lot. I have the same speeds all over my house now and can control everything from the app. I do wish there were buttons on the routers but the sleek design makes up for it.

Amazing! Super fast! Honestly was choosing between a ton of options but this always went back to this one due to easy set up and reliability. Also it look super nice and sleek.

Overall the simple setup, good management app, and speeds make this a recommended buy but some lingering issues from last gen regarding connection issues need to be addressed. Starting with the packaging I'm very happy here with the 2 pack. It's a very clean setup in a single package allowing you to just flip open the lid, grab the nodes, grab the power cables/Ethernet cables and get going all within a few seconds. Visually it's much more attractive for your home environment. The glossy look definitely benefits the color options compared to the last gen matte, egg shell white color. I see no difficulties with incorporating this into your living space. Moving to the actual setup and management through the Google home app, the experience is very good. The app is quick and responsive to process changes, you can easily look and info regarding the router itself as well as the devices connected to it as well as rename each individual device to better identify it. As a wifi 6e device, you do need WPA3 enabled to actually use the 6e capabilities but unlike other wifi 6e routers you actually do get the full toggles for whether to use WPA3 as well as the 160hz channel or not which is really good to see. This can really make or break your ability to connect certain devices and allowing this functionality makes troubleshooting and getting everything set up much easier. Speeds are as good as ever, nothing negative to say here. There are some lingering issues that afflict the nest wifi pro as they did the original nest wifi tho not to the same severity Number 1: the preferred activities options for video conferencing and gaming (presumably the SQM setting, not sure if it applies any SQM by default) still unfortunately causes speeds to massively degrade. My 400/40 like went down to about 50/10. This is however much better than the original nest wifi which would go down to 1/1, eventually lose connection entirely and lock up and require a full reset of both modem and router to get working again. If we could get this function actually working as most of us expect it to it would be great but for now my advice is to just avoid it entirely. Number 2 (and less severe): adjusting certain settings back and forth such as the aforementioned preferred activities as well as the WPA3/160hz toggles can make the router a bit unstable until you restart them. Not a big deal but something to keep in mind if you like to tinker a lot with your router settings. Overall I'm disappointed that Google didn't take the opportunity to address some of the issues that also plagued the last gen model but the overall simplicity as well as the inclusion of controls that many others have been leaving out still makes this a very compelling package that should be near the top of your shopping list.

I absolutely love this router! This bad boy is enabled with Wi-Fi 6E technology which is apparently 2x faster than Wi-Fi 6. This is such new tech that only my phone is capable of benefiting from it, but I'm sure as I upgrade other things I'll be able to utilize the Wi-Fi 6E feature. As for my other devices, the speed and consistency has been top notch! No dropped signals or lag in loading times. It also covers 2,200 sq ft which is perfect for my situation. I don't need to buy an extra router or place it at the center of my house. Also, if you're like me and have your modem installed in your bedroom, this router is perfect. It does not blink, or have multiple insanely bright lights on it. There is one simple light on it that is very subtle and thankfully does not blink what-so-ever. Additionally, it is tri-band enabled so you don't have to worry about your older 2.4GHz devices not be being able to connect. It supports 2.4GHZ, 5GHz, and 6GHz simultaneously. You can also use the Google app and set the router to prioritize a certain device and even prioritize video conferencing or video gaming. There's even a fun feature where you can create groups in the app and restrict certain content from the devices in that group. Overall, this is a great router and would be an awesome upgrade if you're on the market for one!

I purchased the 3-pack Nest WiFi Pro as an open-box deal to replace my older Google Mesh system with four pucks. Setting up the main router wasn’t exactly a breeze, but fortunately, there’s plenty of information available online to help troubleshoot issues. It took me three attempts to get the initial router installed successfully, but once that was done, adding the other units was quick and seamless. By keeping the same SSID and password, all of my devices reconnected automatically on the first try. Overall, it’s been an excellent upgrade from my old Google Mesh. The Nest WiFi Pro is noticeably faster, and with just three units, I’m getting better coverage than I did with four of the older pucks. So far, so good—very happy with the switch!