The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 154 reviews
Rated 5 out of 5 stars
The best
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really like that phone is amazing and we are waiting ti get.uno more
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the phone for about 2.5 months, and here are my observations:
1. Camera quality is excellent.
2. Battery drainage is very frustrating. Even after a full charge, it barely lasts a day.
3. The phone occasionally freezes on its own, even when it’s not in use. This has happened three times since I purchased it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Switched from iphone to the google pixel 10 pro and could not get over the performance lag. The AI features were nice but must be integrated with google platforms for it to work efficiently. The magic cues does not look at other platforms like Microsoft (outlook)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of the box you'll spend some time getting everything up to date and configured, but that's completely expected with any new device. You'll need to sign into your Google account, install an OS security update, update all your apps, install new ones, and then you're good to go. If you connect and transfer from another phone using the included USB-C cable, it handles most of this process for you automatically. There's no physical SIM slot in this phone so you'll need to use eSIM for activation. I was initially a bit disappointed by this decision, but the activation process went surprisingly smoothly using my carrier's app after the initial setup.
Design
Google stuck with its signature design language again this year, which absolutely makes sense since it works so effectively. The phone bears a strong resemblance to the Pixel 9. I picked up the Moonstone color and it looks so stunning I genuinely feel bad about covering it with a case. This might just be the best color option Pixel has ever offered! Overall it feels remarkably premium in hand, though it is slightly thicker and heavier than I'd ideally prefer. I think most users will appreciate the size of both the Pixel 10 and Pixel 10 Pro models. If you're someone who requires a larger display, then you'll want to consider the XL version instead.
Display
The first thing that caught my attention when powering on the phone was just how vibrant and punchy the display appeared. The display achieves significantly higher brightness levels this year and it's immediately noticeable. It features a 6.3-inch OLED panel with a 120Hz variable refresh rate. It utilizes Gorilla Glass Victus 2 on both front and back surfaces. The screen retains the in-display fingerprint scanner, which I've found works reliably well. One important note is that by default it ships with high resolution enabled. If you want the full native resolution you'll need to dive into display settings and adjust it manually to get the complete 1280 x 2856 resolution.
Sound
I compared the audio quality directly to my older Pixel devices and discovered it's measurably better than previous generations. Phone calls come through crisp and clear. Whether you're taking calls or consuming multimedia content, the Pixel 10 Pro's audio performance has shown genuine improvement.
Camera
I understand a lot of people purchase the Pixel exclusively for its camera capabilities, and there's absolutely a compelling reason for that approach. The photographs this device captures look truly spectacular. The Pixel 10 Pro features 3 rear-facing cameras: a 48MP Ultrawide, 48MP Telephoto, and a 50MP Wide sensor. On the front they've installed an upgraded 42MP camera. The primary camera delivers true 5x optical zoom with up to 100x Pro Res zoom capability, which is genuinely remarkable. When you zoom to extreme distances it initially appears blurry, but after capturing the shot it employs AI enhancement and makes it look better. I've been shooting photos in various modes and different environments and everything has turned out looking exceptional. I genuinely believe the Pixel captures the best photos of any smartphone currently available. And I maintain that Night Sight mode on the Pixel remains the superior low-light photography solution on the market. However, when it comes to video recording, I found myself less impressed. Colors appeared somewhat washed out and muted. I believe this remains an area where Google needs continued improvement. The camera system also enables face unlock, so if you prefer that authentication method over the fingerprint reader, that option is available.
This year's Pro model incorporates the temperature sensor directly into the camera bar. It includes its own dedicated app and functions on various different surfaces. I've found it performs well when you follow the provided instructions properly. It's logical thinking. If my phone can effectively replace my camera, calculator, level tool, etc., then why shouldn't it replace the thermometer as well?
Battery Life
Regarding battery performance, I've observed no meaningful difference in real-world usage compared to last year's model. This year's version received a modest bump to a 4870mAh battery capacity. Currently I'm charging it every other day unless I subject it to particularly heavy usage. So you shouldn't encounter any issues getting a full day's use from it. They've also finally incorporated Qi2 wireless charging support.
PixelSnap
One of the most compelling new features of the Pixel 10 Pro is Google's PixelSnap magnetic accessory ecosystem. Similar in concept to Apple's MagSafe or the magnetic accessories that Motorola originally pioneered, PixelSnap creates a seamless ecosystem of magnetically-attached accessories that connect securely to the phone's back panel. Cases, chargers, ring stands, mounts, and much more. I can't provide hands-on impressions since I don't have any accessories yet, but I'm genuinely excited they incorporated this feature. I'll definitely be exploring these options in the coming weeks.
Performance
This year's model incorporates the new Tensor G5 processor paired with 16GB of RAM. Performance has been consistently excellent throughout my testing. The phone is buttery smooth. It handles multitasking, demanding apps, and graphically intensive games with ease. Very impressive. I know this phone is not the best spec'ed phone out there but I have had zero performance issues with this thing.
Software
When it comes to the software experience, there's genuinely a lot to explore and discuss. You receive the latest Android 16 version, which also includes Material 3 Expressive. I personally find Material 3 Expressive quite appealing. I believe this represents a positive step forward in Android's UI design. Many of the older Pixel devices are receiving this update as well, so it's not exclusively limited to the Pixel 10 lineup. Like several previous generations, this phone also includes 7 years of guaranteed OS updates!
This year Google has introduced an extensive collection of additional AI features and several new applications. Far too many to comprehensively cover here. Remember that when you purchase a Pixel phone, you're investing in the distinctive Pixel experience. This is what genuinely distinguishes the Pixel from other Android devices on the market. There are countless subtle enhancements you can utilize while using the phone that enable superior experiences and better outcomes. This is precisely what keeps drawing me back year after year.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven't used many features of the phone because the battery drains so quickly. I have to charge the phone mid day. I start with a fully charged phone in the morning, after reading t news and catching up with text, the battery is at less than 70%. I have had this phone for 16 days. I contacted Google, their solution is to reduce the usage of all my apps, even though I am using the same settings as I used with my pro 9. They suggested that I change the settings for my screen to turn off after 30sec to save battery. Now if I hesitate when writing a text, my screen turns off. I told them it was unacceptable. They suggested I return the phone so it can be replaced under warranty. Asked for a copy of my receipt. I sent a copy of my Best Buy receipt and was told that was not an acceptable proof of purchase and that they would do nothing to help. I am 70 miles from the closest Best Buy store , as soon as I can get back to a Best Buy I will have no choice but to exchange it for a Samsung phone. I will be out of the restocking fee, but I have no choice since Google doesn't honor my Best Buy receipt.
Hi there, we really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 10 Pro.
We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.
If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)
Rated 1 out of 5 stars
#BestBuyFails #TradeInScam #WorstCustomerService
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely RIDICULOUS. @BestBuy has the worst, most customer-hostile trade-in policy. Their impossible 13-day mail-in window has cost me the $140 total credit on my Pixel ($110 promo + $30 trade-in value).
I tried resolving this in-store, and the transfer to a supervisor via a polite phone call was DROPPED THREE TIMES. No other major retailer has a window this short. Best Buy publishes an extended return policy but uses small print to make an exception for these devices.
Fix this system failure and honor the original deal, @BestBuySupport!
#BestBuyFails #TradeInScam #WorstCustomerService
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone, but not particularly pleased with the way the associate handled the trade-in. Never heard where one needed to wipe a phone before the actual trade-in. The associate was so much in a hurry to get rid of me that he "mandated" I wipe the iPhone I had before handing the new pixel phone to me, claiming it was part of the contract. I had to download all my Apps afresh and wasn't able to transfer my old Apps to the new phone. This cost me valuable time. Not sure I will be using Best Buy for any trade-in anytime in the future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In the box is the phone, USB-C to USB-C charge cord and informational guide.
First Impression - The phone is similar in size to my current Google Pixel 9a. The camera is different as it is raised and the weight is still the same as the 9a.
Phone Quality - The phone seems durable and is sleek. The buttons on the right side of the phone have a nice raised look and feel. There are dual speakers on the bottom and there is no SIM card slot as the phone has the eSIM. Also, I would like to add that there is no memory expansion slot like the 9a. The camera button is a lot bigger on this phone but it does house a bigger camera as well. The camera works even better as it takes super high resolution photos and with Gemini’s assistance with tasks, searches and daily needs, I feel like the Pixel 10 Pro is a true personal assistant. (I took a photo of my finger tip and you could see all of the lines and grooves of my finger.) I wish that I could recycle my current cases to protect the phone as the phone is the same size and shape but the camera bump is different.
Ease of Use and Product Function - The installation/setup was seamless as I am already a Google Pixel user, so all I had to do was connect the phone via cellular provider and everything else was already saved from my previous phone, so signing into apps and the WiFi passwords were already saved and ready to log on.
Battery Life - I charged the phone to 100 percent after unboxing and the battery life has been impressively better as I am currently still using the same battery life from my unboxing today.
Overall, I am enjoying this new phone and I would highly recommend to friends and family. I would definitely purchase again.