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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 122 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Rated 5 out of 5 stars

    Great, I mean AMAZING PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I switched over from iPhone to Android the freedom of being able to do what you want with your phone speaks for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google phones. lot of features I like better than iPhone. and gets updates faster than other android phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel Phones are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google pixel phones are far superior to other phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but buggy at times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Galaxy S22 Ultra, performance from this pixel 10 XL is better. I feel like the camera was slightly better on the Galaxy, and there are a few screen bugs where it won't register input in certain apps. Other than that, great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cell phone. What can I say. It makes phone calls. I don't know how it works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving the new phone. Takes a little getting used to compared to my old Motorola.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Came from and iPhone and enjoy the software experience on android far more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good in everything, camera, processor, very fast and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better tech!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, moved from a pixel 8 to this and this is much better tech! But same ease if use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BAD BLUETOOTH and sound recorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very good. Bluetooth is useless, drops connection or disconnect alot. Sometimes about a minute of use, maybe it will come back maybe not. Recording doesn't pick up higher frequency, mostly bass sounds come in good. This is pretty bad for a Pixel 10 XL, phone that costs over $1100.00, my previous Moto phones were alot less and Bluetooth was reliable and recorded sounds better. Maybe Samsung or iPhone do it better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Dave,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 10 Pro XL.

      To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Perfect Android Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Screen resolution is excellent. Perfect for business use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mani abilash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone it has all the updated versions in it Camera is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pixal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help explaining product and finding accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noticeably faster and smoother than the pixel 8 pro

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty great switching from Iphone

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pixel I've owned and I had an iPhone 14 plus in between. I do not think I'll switch back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poro's and cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the phone just that a day ago it froze for a few hours and I couldn't even turn it off

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Overall, it is a very good phone. Pure Android +AI

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 10 Pro XL doesn't look very different from its older brother Pixel 9 Pro XL. The outside look is the same. Same size and same shape. The performance on the other hand is completely different. Especially camera and AI. What is very good about the phone: The camera system: Pixel 10 Pro XL had an amazing set of cameras that features a triple rear camera setup with an upgraded 5 times telephoto lens. It heavily uses AI to deliver stunning sharp photos even at 100 times zoom. Obviously competing with some other brands. Google also added a Camera Coach feature that gives you tips on how to get the perfect shot. AI: I should have started first with this side of the phone. The camera is amazing! The phone is centered around the Google Advanced AI capabilities. The new Tensor G5 might not be very powerful executing some heavy tasks but it runs the AI Gemini very well. Fast and very productive features. Display, which is another important item of a phone: The Pixel 10 Pro XL offers a 6.8 inch OLED screen (LTPO) which is very bright and can be used outdoors in direct sunlight. The refresh rate is variable and ranges from 1Hz to 120Hz by the phone G5. It extends the battery life and provides smooth visuals. OS updates: This Pixel 10 Pro XL is under 7 years Google OS support of security updates. Battery: It lasts long enough. I was able to use it (heavy to moderate usage) the whole day without needing to be re-charged. Qi2 Wireless charging is supported and some kind of MagSafe magnet is also added. Wired charging is fast too. I use a 30W charger that brings the phone up to 80% in no time. Not very good: The Pixel 10 Pro XL is on the heavy side... Performance: As I mentioned earlier, the Tensor G5 chip is not a significant improvement. It lags behind the raw processing power when compared to other brands... Some heavy games might not perform well. Video Quality: The camera's video capturing is still under development. Hopefully some new improvements will follow soon. eSIM only: I was shocked to see that Pixel is using an eSIM only for the Pixel 10 Pro XL released in USA. I am not very happy for it... In general, this phone is excellent for daily use. It provides an exceptional AI, top-tier cameras, bright display and pure Android user's experience. While it is not the top performing phone, the AI-driven tasks and overall user experience makes it a highly capable and intelligent device for most everyday's tasks. I'd recommend it if you are looking for a pure Android experience with powerful AI features and long time support. eSIM only is a something to consider when making the decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of training

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of training for employees. Data transfer was botched. It took me 2 weeks to complete the setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect phone not in box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box said it was a pixel 10 Pro XL, but the phone in the box is not correct. It does not have a place to install the sim card.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, we appreciate your feedback, and are sorry to hear that you are having an issue with your Pixel 10 Pro XL. If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    impressive Phone from a lifelong iPhone User

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Google Pixel 10 Pro as someone who normally carries an iPhone Pro and I must say I came away really impressed. Coming from the iPhone, the first thing I noticed was the build quality. The Pixel feels feels premium in the hand, solid without being too heavy. The camera system lived up to the hype as well. Shots are crisp, colors look true, and it handles low light in a way that gives my iPhone a run for its money plus it has some of the best photo editing features I have seen. It can easily remove items from a photo or my favorite, add in a person through a clever overlay. What stood out most to me was the flexibility and personalization. It was refreshing to be able to tweak things to fit exactly how I wanted the phone to look and feel. The Pixel 10 also is infused with Google’s Gemini features. Having those AI tools built right into the device feels like a real step forward for daily productivity and convenience. I use the Gemini promot and voice assistant daily, way more than I ever used Siri. For entertainment, I tested out both games and movies, and the screen is just gorgeous. Vibrant colors, smooth refresh, and excellent clarity made everything from casual games to a full-length movie look amazing. Battery life has been more than capable of handling long stretches of use, which makes it easier to really enjoy those experiences without worrying about the charge. It feels like Google has really dialed in both hardware and software, creating a device that’s powerful, customizable, and a joy to use. Best Buy sent me this device to try out and review. Pros: • Excellent build quality • Fantastic camera performance • Gemini AI features feel useful, not gimmicky • Highly customizable OS • Bright, vibrant display for games and media Cons: • Larger size may not be for everyone • Transitioning from iOS takes a bit of an adjustment

    I would recommend this to a friend
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