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Customer Ratings & Reviews

Model:
GA00151-US
SKU:
6099989
Your price for this item is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Pixel 2 XL 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's performance, noting the smooth operation and lack of pre-installed apps. However, some users miss the headphone jack and wish for more storage options or wireless charging capabilities. The absence of expandable storage was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 720 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for pixel 3, even though you will get software updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone special and it is so easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this phone for two weeks, so far I am pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy it works so well! Love the Google feature in it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with phone, but expected more from camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery last longer then past 3 cell phones I owne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only good thing is the longer battery life. it holds a charge very well. It is very hard to find voice messages and even harder to access it. too many steps to go through before you can get to listen to them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's resolution is awesome, great phone for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PIXEL 2 XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. coming from droid turbo. no issues yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The camera is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to learn the features of the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SO WHAT DID YOU LEARN?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased new phone and it was my understanding that it would come already activated. Before I actually picked up the order, I asked the Associate about activation. He informed me that Best Buy would activate or could activate. After completing purchase and taking phone to the mobile phone section, I was given instructions on piece of paper and told I could activate it myself. Of course that was not true and eventually had to to to Verizon yo get it activated. After arriving at Verizon, I had issues trying to activate the phone because rd I did not purchased th e phone from Verizon. So why did I buy the phone from Best Buy? If my mother was still alive i can hear her saying, So what did you learn?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Much better than I thought, go for it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to repeat the HW/SW greatness of this device, which everybody knows. I am ok with the screen, and so far haven't seen any defects. The only issue is the blue tint at angle, which is not good compared to competition but I am ok with it. Also don't forget that this device has a 2 year manufacturing warranty. I come from Pixel 1, and I was ready 2 go back to Pixel 2 after I heard the display issues.But using XL2 for a week I've decided to stick with XL2. Camera is great. Also potentially better once the Visual Processor inside gets activated, just have to wait and see. Also don't forget compared to other Android phones, Pixels will get 3 years of timely and continious updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are just as expected. Pixel 2XL and iPhone 6s.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had some difficulties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like this nearly as much as the iphones. Some of this is because I am having some difficulty with the switch from iphone to Google Pixel. Not as user friendly for me. My niece loves hers, I do not. Hard to navigate for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to replace within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first 24 hours, my phone wouldn't charge. Goggle was able to send me a new charger. By week two my phone wouldn't turn on. Unable to return to Best Buy due to their 14 day return policy.(I was 3 days too late) Google has a 2 year warranty, it will be 3 weeks totally without a phone since I have to send current phone to Google, and then they will send me a replacement. Deeply regret not taking it back to Best Buy when it first acted up. Features of the phone are nice. Make sure to look into what this phone is compatible with to match all your gadgets. I.e. smart watches, wireless chargers, wireless headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Camera error makes the camera useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone was the single selling point for me. It takes incredible pictures IF it works. This fatal camera error is so disappointing. Unless Google fixes this, I'm paying 30 bucks a month for a phone I cannot take pictures with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing this phone does better than I phone I Google assistant and the Camera is a little better. other than that I should of stuck with Apple

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone died after just 7 months. Had to contact Google directly to get it replaced. The customer service was great, very responsive but disappointed we had to go that route.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 2 out of 5 stars

    Pixel one was better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi and Phone signal are both very weak, regardless of settings and no wireless charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone not so great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was amazing ,but I didn’t love the videos . They were very jumbled and whenever you sent them , they ended up pixilated and hard to see

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told me it was a great phone, liked my Motorola better. photo gallery is difficult to use. phone is sensitive, camera turns on by itself.

    No, I would not recommend this to a friend