Customer Ratings & Reviews

Thanks to a great promotional offer, was able to upgrade from my 6a to a 9 for a very nominal amount. Absolutely worthwhile upgrade! Snappier software, sturdier build, and it just looks svelte and sweet Specific things I like a a lot: MUCH improved battery life. Far better display. Far better sound quality. Doesn't overheat, connectivity issues nonexistent. I'm a fan

Nice upgrade from the pixel 6. I like the phone's, software, it's nearly identical to the pixel 6 so there was no learning curve. Signed into the new phone and it just switch everything over. The connectivity of the pixel 9 is way more reliable too. The screen is also much brighter and the camera is better too

Solid update from the pixel 7. Camera is still best of the best for the money. Battery life is greatly improved over the pixel 7.

It is definitely an upgrade to the pixel pro 6. Battery last longer I don't have to plug it in every day if I don't want to and it seems to run a bit faster too. Overall good buy

Really enjoying the Pixel because it is efficient and easy to manage. Even the features including the camera are amazing

The phone is great for whatever you need. Long battery life and great display, plus an amazing camera is a winning combo.

The Google is the best photos and apps great battery and

Great camera, smooth performance, battery lasts all day

Love it love it! Great cam, fast processor and AI!

This is great phobe. Bright, Sleek and Fast with great build quality.

A great phone for the price. The interface is fast, the camera is top notch.

Excellent features, camera, storage, battery life and a lot of quality of life features for a convenient and reasonable price.

New device works perfectly just as described and was awesome that best buy had the device on sale.

Best pixel to date. Camera is excellent as usual. Happy with the camera island over prior iteration visor look. Performance has been great. Awesome new way of transferring from older pixel with only QR code that was so seamless.

I've always loved the Pixel line. I've owned the 2,4,7,8 and now the 9. Battery is definitely the shortcoming of this phone. But the fast(ish) charging helps. Fingerprint scanner is amazing. Faster than apple touch ID. Way better than the Pixel 7 and 8. Camera is great. And the size and feel of the phone is very nice with and without a cass

Screen is sharp and bright, fingerprint reader works perfectly, reception of calls and wifi have been excellent, battery lasts a long time, camera has amazing quality. Overall this has been an amazing phone. I haven't had any issues. Best Buy's trade in offer was unbeatable as well.

Screen is definitely brighter, hardware feels a little faster. I traded in a Pixel 8 and although the trade-in is safer at Best Buy (I got a phone lost/stolen during shipping in a previous trade-in with Google), the process is inconsistent and frustrating. Same Best Buy store, I was allowed to use a a cable to move data over in a previous trade-in, this time I was not. In general, the Google/Android ecosystem is just less controlled and less reliable than Apple. The Find My Device settings disappeared when I moved over from Pixel 8 to Pixel 9. That was fixed after a 2-hour interaction with Google support. Location based Google Home personal routines stopped working because, somehow, they are tied to the Pixel 8 I trade-in. I'm unable to enter new location based personal routines either. Google support just doesn't know how to fix the issue.

Beautiful phone. Easy to set up. Even being Black Friday, the store made the pickup process quick and easy. Phone is quick, responsive, has a great camera, sleek, and feels great. No complaints thus far.

The iPhone of Android! Top notch cameras.Clean software experience!

The Pixel 9 is a solid phone compared to past iterations. I’ve used a Pixel 4a and 5a in the past, and the Tensor chip is an improvement from those devices with their midrange chips. The screen looks good, and the software customization options of the Pixel’s version of Android are very impressive (coming from someone who mostly uses iOS/iPadOS devices. However, the hardware is always the issue with Pixels. I didn’t keep my Pixel 4a or 5a for very long because of hardware issues, and the story was the same on this Pixel 9. First, the chip: Google’s Tensor chips are underpowered compared to current Apple and Qualcomm chips. Some apps are noticeably slower to open. I don’t know if this is a Tensor issue or an Android problem (Again, I’m used to iPhones). Battery life is pretty good, but again it’s held back by Tensor. This phone has a huge battery, but battery life is held back by Tensor’s inefficiencies. Performance isn’t terrible, it’s actually pretty good, but some apps are a bit slow or become frozen and have to be quit. Google keeps going up on the price of Pixels, which now match the latest iPhones and Galaxy phones, but the chip still isn’t there. Second, the fingerprint scanner: it works well… without a screen protector. Depending on the brand of screen protector you choose, it will either work pretty well, not well, or not at all. Google obviously can’t control the design of everyone else’s screen protectors, but I (along with others) had to order a bunch of different brands of screen protectors to find one that works. The capacitive fingerprint sensor from the older Pixels worked great, but they had to remove those so they could have a glass back on the phone. Last, the adaptive brightness: it is absolutely atrocious. Search Google for “Pixel adaptive brightness” and you’ll see page after page of people complaining about the Pixel line’s auto brightness going back several years. It’s been a problem for years. It’s a big reason I ditched my 4a and 5a, and pretty much the sole reason I returned this Pixel 9. It changes the screen brightness in such a jarring way rather than gradually. For some reason it turns the brightness way down in a brightly lit room for no reason, then after a few seconds it turns it back up. And it continually does this. Help articles and forums all say to adjust it and the phone will learn your preferences. It never does though. Of all the iPhones and the couple of other Android phones I’ve ever used, Pixels are the only ones that can’t figure out screen brightness. I don’t know if it’s the ambient light sensors or the Pixel’s software, but it’s insane and inexcusable that Google can’t figure it out. The software of the phone is great. I like Google’s software, but the hardware is a letdown.