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Customer reviews

Rating 4.6 out of 5 stars with 698 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 698 reviews
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Great option if you're thinking of upgrading

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You HAVE to check out the Pixel 9 if you're thinking of upgrading! Seriously, it's amazing. Working really fast, and the AI stuff is next-level helpful. The camera is insane Google nailed the low-light shots again, plus the video quality is finally top tier! Smooth design and that 120\text Hz screen is gorgeous. Best Android phone out right now, 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    I Rate It A 9 Out of 10

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorites phones I've owned. It is fast and reliable and just all around solid with plenty of battery life for my use. The phone recharges fast for my needs. Sometimes quirks pop up like the screen will freeze, but that's a computer for ya. I sporadically ran into small freezing with my iPhones in the past. I really love that the phone has a great camera and seven years of security and other software updates promised by Google. You can't get that kind of software support from most companies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    A Speed Demon with a Clean Android Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Google Pixel 9 (128GB, Unlocked, Wintergreen), and I'm thoroughly impressed! This device is a beast when it comes to speed, thanks to the latest processor and ample storage. Apps launch instantly, and multitasking is a breeze. What I love most about the Pixel 9 is the stock Android experience. It's clean, free of bloatware, making it a joy to use. The Wintergreen color is also a nice touch, adding a bit of personality to the device. The camera is exceptional, as expected from a Pixel device. Photos are crisp, vibrant, and full of life. The battery life is also impressive, easily lasting a full day with heavy use. Overall, I'm thrilled with my purchase and would highly recommend the Pixel 9 to anyone seeking a fast, and pure Android experience. Pros: - Ultra-fast performance - Stock Android experience - Exceptional camera - Impressive battery life - Clean design and Wintergreen color Cons: None! If you're looking for a seamless and efficient smartphone experience, look no further than the Google Pixel 9. It's a game-changer!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Camera and Features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Google Pixel 9 and I'm impressed with its camera features and customization. I've been an iPhone user for a long time, so I never considered an Android phone. The Google Pixel 9 feels nice in hand, but it's a bit slippery and I've dropped it a few times, causing some scratches on the screen. It's lightweight and easy to handle and has a 6.3-inch screen, which is a good size. There are 4 colors available, and I think they all look great, especially the Peony version. The camera is probably my favorite thing about this phone. The photo and video quality is stunning, and I love the various editing options. The "add me" feature is great for group photos, allowing you to add yourself into the shot. The Magic Editor is perfect for content creators, and the Audio Magic Eraser is fantastic for reducing background noise in busy places like restaurants or concerts. These features are all built into the camera app, so there's no need to download extra apps. Gemini is another great tool on this phone that makes life easier. It responds to specific requests, helps find and respond to emails, and can open apps for you. There's a paid version called Gemini Advance, which costs $20 a month and offers more capabilities. It's not essential, but I decided to try it since it comes with a free month. I don't usually use these types of apps, but I thought I'd give it a try. The Pixel Screenshot feature organizes all your screenshots, making it easy to search for them using keywords. The phone's screen is incredible, with vibrant colors and clarity. I use my phone for watching videos, movies, and social media, and the audio quality is loud and clear. Overall, this is an amazing phone and definitely worth the price. If you're a content creator who needs a great camera and editing options on the go, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A decent smartphone that has a learning curve

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Pixel I think is a decent smartphone that has no bloatware of any kind, though I won't say as compared to the other brand of a smartphone of a different OS that I have (iPhone with IOS), it can be a learning curve being introduced to the Android OS, however there can be similarities with different twists when its commonly navigating the home screen, accessing settings, taking photos and video, switching between apps and so on. I have taken photos so far with the smartphone which features a 50 megapixel main camera and what I like with the camera app is the feature of having the photo always level, to which we always want the photo at zero degrees; I haven't so far encountered or seen a setting for that for the iPhone's main camera app as I have looked as much of the settings as I can. Going back to the Pixel, the Magic Editor is quite a feature I have read about, but will be needing some practice on moving objects, expanding, as I know what's great is the Add Me feature in group photos which the person taking the photo, can be in the group photo as well being added later and that places of a person in the group trades to take the other photo, which is convenient than having two pictures with the two different persons; its just one. Video recording was briefly taken and seems to be on par and usual; much more to tinker settings and experiment with later on, but it feels common with the zooming in and out and so on. Regarding the phone and dimensions and though this is a non pro size, its fits well and has quite some screen area as front facing camera is a dot. I have used a nan sim card with ATT from a family members phone and it works well accepting the network, making calls, etc. I think Google can do a better job of the placement of the sim card tray; i is at the bottom which could be where the speakers and microphone are placed and the hole for the sim card ejection, is on the same area of the sim card slot but the adjacent/opposing microphone hole can be mistaken for the sim ejection hole to put in your sim ejecting tool or safety pin and it did however unfortunately happened with me for a split second of putting the tool in that microphone hole. Of course I was careful in time, but others may need to be aware about this. I think the sim card slot (if google pursues in next pixel models that support a sim card) should be on either side of the phone. This phone will serve as an travel overseas phone and to use the country's service provider whenever we visit, and use it to make calls and surf the web, and use it as a tethered hotspot with our smartphones to make voip calls and also surf the web are our phones still are currently locked to our service provider at moment (and though our service provider has "international day passes", it more costly). But also it would be used to add a line to our account which we'd port our landline # soon since the old POTS will be phased out very shortly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Getting use to smaller screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the bigger screen phones but the prices are getting out of hand. So I went back to the regular size phone this time. It takes a bit to get use to the screen size as I didn't realize how much smaller the screen was? I'm pretty happy with this phone now after having it for a few weeks. The battery is way better than I thought it would be. The speakers on this phone are horrible for listening to music. The wifi connections are spotty and lose connection to wifi, I have to do some tricks to get it to work properly. I don't camera much but it takes great pictures to me. I really didn't like this phone at the start, but it kinda grew on me. I was really hoping the speakers would be better. Overall though it's a nice phone and seems pretty quick googling and was easy to setup after disabling things I don't use. There's more apps than usual pixels from the past. The screen is brighter and clear. I'll keep this phone and wait for the pixel 10 though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This is a top notch phone with great features.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone with great features. Starting with the setup, it was very easy. Just use your google account and it starts to retrieve your information. It also gives the option to connect your previous phone if its IOS or Android. I upgraded from an android. From the setup, it gives you plenty of options to customize your settings. Everything from the ring tone to the way the phone display looks. This phone is sim card ready or e-sim ready. I used the sim card from my previous phone. It connected with out any issues. Now the camera takes incredible pictures. It has a feature called "add me" this is great feature for taking pictures with your friends. First you take a picture of a friend leaving a space for yourself. After the picture is taken, give the camera to the friend and it guides you to add yourself to the previously taken picture. I took several pictures with this feature and sent it to my fiends. They were very impressed and asked how I did it. Overall, this phone is a great phone with all around customizations. Its a great value for the price. Its not the premium version of this line up but it doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    I bought this device for two reasons....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first is that Google provides seven years of system and security upgrades. That is priceless to any user, most phones develop irritating glitches when their android version is outdated and require an alternative app to do the security lifting. The second is the camera, Pixels have long been thought to provide the best quality. I have found this one excellent for me. It produces colors that are the same as the ones I see visually, and it has very high definition. In other respects it performs much like other phones, but the processor is very quick and 128 GB storage is ample for me, though other users might prefer more. Since Android is a Google product (like the Pixel) I feel assured that all the moving parts will play well together.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Pixel 9 for 3 months now and I’m seriously impressed. The camera quality is outstanding, especially in low light — my photos have never looked better. The phone is super fast, smooth, and doesn’t overheat even with heavy use. Battery life easily lasts all day, and I love the clean Android experience. It feels premium in hand, and the AI features are genuinely helpful without being gimmicky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The perfect upgrade from the Pixel 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Pixel 6 and I am very happy. Prior phone was getting slightly outdated and slowing down (after I notably shattered the screen 6+ times) and this has been everything I wanted. Battery is phenomenal. I'm an attorney and just look at emails, read documents, and death scroll through videos every day and a full charge lasts longer than a full day. Not a photographer, but the front and back camera are beautiful. Screen is extremely bright, which was lacking in the pixel 6. No issues looking at it during the day. Screen size is what I would say a standard size and works very well for emails, documents, and reading. I got the lime green color and it is very pretty. I have a case - since I can't be trusted - but the phone itself is gorgeous, although notably slippery. Everything runs and loads perfectly on it too, which was the reason I upgraded. I also switched from AT&T to GoogleFi, which has been game changing and the best service I've ever had. Maybe it's because it's a Google phone but I highly recommend. Overall, I recommend the switch to anybody who uses their phone for normal and business uses. The pro and XL would be better I imagine for people who really care for the camera or really need a larger screen (maybe for excel documents), but for normal use, this phone is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone. A keeper for long time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent quality phone from Google. I upgraded from Pixel 6a. Photo quality is better and battery lasts bit longer than 6a. Pre-launch Promotional deal from Best Buy made me jump on the new phone, else I would have waited for sometime before buying. Many positives about the phone. Which everyone talks about. Some negatives - Fingerprint hardly works with tempered glass on. Face recognition works but problem is at night / when it's dark. - Feels heavy (because I am comparing with 6a) - Because of the weight, I felt accessing the keyboard is bit difficult. I have fairly large hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Pixel 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Pixel 9 online from Best Buy, and I couldn’t be happier. The phone’s sleek design, exceptional camera, and smooth performance exceeded my expectations. Best Buy’s online shopping experience was seamless, with fast shipping and clear communication throughout. The Pixel 9 is a fantastic device, and buying it online from Best Buy made the process effortless and satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Perfect Android refinement!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google really knocked it out if the park this year with the Pixel 9 (I think with the 9 Pro, 9 Pro XL, and mostly with the 9 Pro Fold)! I got 2 of these Pixel 9s for my parents and only time will tell if they're great in the long term, but the feel in hand, general speed of the Tensor G4 in day to day use, and cameras make this a very compelling option for most people. The lack of a telephoto lens isn't too big of a deal for most, and I don't foresee it being so for my parents. I daily drive Android and iOS, and I've never been compelled to use the iPhone for anything over any Android phone I've owned short of shooting video. Google's flavor of Android (yes, they own it, but they still customize the heck out of it) is my personal favorite, and does without all of the Samsung redundant apps and over the top glitz (for instance). The only reason I'd say anyone should upgrade to the Pro or Pro XL models over the standard 9 is if you need more camera options ("pro controls"), demand the best screen specs, and plan to use on board AI features (RAM bump). The Pro Fold is a whole different story that only intense tech enthusiasts and those with oodles of cash should be looking into. Throw in the promotions Google was (and hopefully will again) running for trade in, especially for iPhones, and it's an easy sell!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    The Latest Pixel Does not Dissapoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a fan of the pixel series, this is a great installment. Beautiful screen, great camera, great battery life, and snappy performance. Two weeks in and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Pixel phones since Gen1 and this is just what I needed. It's camera was a big improvement and is perfect for taking my family photos/closeup shots. I also appreciate a much better battery life. AI is included but easy to disable if, like me, you prefer the regular Google assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 4 out of 5 stars

    Solid Phone, but slippery and scratches easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is quick and responsive and physically feels like a quality product. The camera takes decent photos, but lacks on the zoom. Battery life gets through the day, but nothing special. The phone however is very slippery and the screen appears to scratch relatively easily.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Incredible bargain with the trade-in option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone it's excellent, it has a premium feeling on hand with a very Optimized performance, excellent camera, especially in low light conditions (better than iPhones). Plus you get 7 years of updates, good size, although it does feel a bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Perfect phone, great Android refinement.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google really knocked it out if the park this year with the Pixel 9 (I think with the 9 Pro, 9 Pro XL, and mostly with the 9 Pro Fold)! I got 2 of these Pixel 9s for my parents and only time will tell if they're great in the long term, but the feel in hand, general speed of the Tensor G4 in day to day use, and cameras make this a very compelling option for most people. The lack of a telephoto lens isn't too big of a deal for most, and I don't foresee it being so for my parents. I daily drive Android and iOS, and I've never been compelled to use the iPhone for anything over any Android phone I've owned short of shooting video. Google's flavor of Android (yes, they own it, but they still customize the heck out of it) is my personal favorite, and does without all of the Samsung redundant apps and over the top glitz (for instance). The only reason I'd say anyone should upgrade to the Pro or Pro XL models over the standard 9 is if you need more camera options ("pro controls"), demand the best screen specs, and plan to use on board AI features (RAM bump). The Pro Fold is a whole different story that only intense tech enthusiasts and those with oodles of cash should be looking into. Throw in the promotions Google was (and hopefully will again) running for trade in, especially for iPhones, and it's an easy sell!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best Google Pixel ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A work of art, just beautiful. Stock Android is the best version with no bloatware unlike other flagship phones from Samsung. It feels great in the hand and seems faster than my iPhone 16. I liked it so much, I also purchased a 9 Pro XL.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful Pixel upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Upgrade! The Pixel 9 is a fantastic smartphone, offering an exceptional camera, smooth performance, and a sleek design. Its user-friendly interface, powerful AI features, and impressive battery life make it a top choice for tech enthusiasts. Google's software integration enhances the experience, making the Pixel 9 a must-have device.

    I would recommend this to a friend
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