Customer Ratings & Reviews
- Model:
- GA02372-US
- SKU:
- 6461035
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Pixel Buds A-Series True Wireless In-Ear Headphones' sound quality, comfortable fit, and long battery life. Many appreciate the easy pairing, compatibility with Android devices, and the fast charging speed. Some customers feel the volume could be louder, and the touch controls can be inconsistent. Overall, these earbuds offer a positive user experience with a focus on comfort and convenience.
This summary was generated by AI based on customer reviews.
Poor quality, stops working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 6months and right ear bud stopped working. Reached out to Google for replacement and no response, would not recommend buying, poor quality.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Zigg, thank you for sharing your review on Google Pixel Buds A-Series and we're sorry to hear that your experience with the device and our support team has been disappointing. If you're willing, we'd like to take another look at your case and help you with finding a better resolution to your concern. Please contact us again with your Case ID provided by our team and let us help improve your overall impression on the products and services we provide. You can reach us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Battery life, Sound qualityCons mentioned:Volume
Google Pixel buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are legit. They sound great they have solid bass and good battery life, although I wish they were a bit louder. All in all for just around $60 these are worth it.
I would recommend this to a friend Obsolete tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support modern codecs like aptx. What's worse is that the pixel phones that these are intended to pair with do support it. Google left off a an important feature simply to save a dollar or two in licensing fees.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi joeh, thanks for letting us know about the codec issue. We're sorry to hear that you encountered this codec issue.
Your feedback is important to us and we'll make sure to share this information to our product team as we're always working hard to improve our products and services. Please do not hesitate to contact us for any other support needs you may have, by reaching out to us here: https://support.google.com/googlepixelbuds/gethelp
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from a pair of ibuds and these don't come nowhere close. They hurt my ear and the sound quality isn't the best. I received them through the mail and they was dirty straight out the package. I would not recomend
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, we hear you and we appreciate your feedback on Pixel Buds A-Series. It’s unfortunate to learn of your unpleasant experience with comfort and fit, with sound quality, and that it was untidy straight out of the box.
We recommend trying out all 3 ear tip sizes to find the most comfortable tip for you, and ensure that you get the best comfort and seal. Having a good seal will also provide the best audio performance for your A-Series. To ensure you get a gentle but secure fit using the stabilizer arc for your A-Series, we recommend gently inserting your earbud, with the wingtip or stabilizer arc and tucking it into each ear, to provide a better fit. Then, slightly rotate it back and forth until it comfortably stays in place when you move your head or tap either earbud. Please see this visual guide on our help page: https://support.google.com/googlepixelbuds/answer/7573099
Also, here are some steps that may improve the sound quality of your A-Series:
- We recommend checking your mobile phone´s settings: do not enable 'disable absolute volume', or disable 'media volume sync'.
- Cleaning your earbuds snout and mesh area will also impact the sound quality. Check out this help page for more information on how to clean it: https://support.google.com/googlepixelbuds/answer/9112670
- And, if you´re looking for more bass, you can enable bass boost on your A-Series. See the steps using this link: https://support.google.com/googlepixelbuds/answer/10028011
Your feedback greatly helps us identify areas we can improve for our users like you. If you need additional assistance about the performance and features of your A-Series, let us know anytime here and we’ll do our best to help: https://support.google.com/googlepixelbuds/gethelp
Junk- do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give half a star if I could. Do not buy this product! I purchased it for my son as a gift. He has had them for four months. One problem after another. They are a total waste of your money
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello Judi, thanks for sharing your review. We're sorry to hear that your experience with your Pixel Buds A-Series has been less than ideal when it comes to its overall performance. We'd recommend that you reach out to our support specialists so we can help find a resolution for the issues you've been experiencing. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to work with my Phone. They fall out and whenever you touch them they turn off. Poorly designed
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, teeoff. Thank you for sharing your review on Google Pixel Buds A-Series. We're sorry to learn that you're having some difficulties with the fit of the device. They're pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. If you've tried using the other eartips and still having the same issue, then memory foam eartips might be worth a try. We recommend reaching out to our support specialists so we can further assist you with finding a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Used, dirty product received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was delivered a used product without seal and in a dirty condition. I can't believe the audacity of sending a stained and dirty earpods when you pay the full price. Will be reconsidering using Bestbuy
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for bringing this to our attention. We’re sorry to hear that you ran into this issue with your order of Pixel Buds A-Series. We recommend contacting your retailer to replace or return your device. And if you need help with any concerns around the features and functionality of the A-Series, let us know here and we’ll definitely help you the best way we can: https://support.google.com/googlepixelbuds/gethelp
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using them for 3 months,this earbuds didn't keep a charge very long. The reception is really bad sometimes you hear some robotic sounds and then no signal.Its the Worst product made by Google.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Yadi, we appreciate you for sharing your experience with using the Pixel Buds A-Series, and we’re sorry to hear that it’s less than ideal for you. We can imagine how disappointing it can be having these issues after using them for a few months only.
We suggest trying these troubleshooting tips that might improve your experience:
- Make sure to have the updated firmware version: https://support.google.com/googlepixelbuds/answer/9642078
- Reset the earbuds and restart the source device: https://support.google.com/googlepixelbuds/answer/9642886
If additional help is required after trying the steps above, we suggest getting in touch with us anytime here: https://support.google.com/googlepixelbuds/gethelp
Sound was trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it at all. I thought maybe if I had the pixel phone it would work like a pro but the sound wasn't there
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DanarianS. We're sorry to hear that your experience with Pixel Buds A-Series has been less than ideal. It's important to us that we provide you with the best help possible and find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp
Disconnects all the time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 3 sets of these and had to return all of them. They constantly disconnect with the slightest movement. This was with a Google Pixel 5 phone.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Fit, Sound quality
What I like about these
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several different wireless earbuds, and there's lots of things I like about this set. One thing that makes me happy is that the charging case is white. That makes it much easier to find in my dark bag or a desk drawer, or on my black desk, or if I dropped it behind the desk. I lost one of my earbud sets in a black case and it took me months to find it. Even better, they can be located in the find-my-device app, and you can make them ring if they're connected. It's cool that they can be charged wirelessly. Out of the box, the controls are really simple and easy to remember. Sound quality is nice and clear, and people can hear me very clearly on calls. The shape and design of the earbuds is very comfortable. They kind-of corkscrew into your ears and do a real good job of staying put. They come with a few different size inserts, so try them all to find the best fit. When you get the best fit, you'll also get the best sound.
I would recommend this to a friend Pixel Ear Bud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic for about a month. The right ear bud has completely stopped working. Very unhappy. Both with Google and Best Buy who sold it. I'm now looking into replacement.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi booooo, thanks for posting a review. We’re sorry to hear that your Google Pixel Buds A-Series stopped working after a short period of time. Your feedback is important to us, and we’d like to help you the best way possible. For further assistance we suggest contacting our support team. We’d be more than happy to assist you you here: https://support.google.com/googlepixelbuds/gethelp
Beware of common problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new, out of the box- the right earbud would not work. Tried all remedies listed on internet, nothing worked. Returned to store.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Chris, thanks for posting your review. We're sorry to learn that the right earbud of your Pixel Buds A-Series didn't work. We appreciate your feedback on this and we'll relay this to the right team. We're sorry to hear that you had to return the device and that your experience was less than ideal. If you decide to reconsider and give the A-Series another go, please don't hesitate to contact our support team for further assistance. You can reach us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet my expectations as it should have had to return it
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there! It’s unfortunate to hear that your experience with the Pixel Buds A-Series has been less than ideal, and we understand your decision to return them. If you find yourself wanting to try the Pixel Buds again in the future and have some questions or concerns, our dedicated team is ready to help you here: https://support.google.com/googlepixelbuds/gethelp
Not very satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do pair fast with google pixel phones, but they didnt sound nice. There is a ringing in the background that i didnt like. At first i thought it was the skng i was playing but it was with everything. So i thought it was cause i didnt update them immediately but after the update they still sounded bad. Will stick with the airpods for now
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi FD1232, thank you for posting your review on Google Pixel Buds A-Series. We're sorry to learn that your experience with the A-Series didn't meet your expectations when it comes to the quality of the audio. Your feedback here is appreciated and rest assured that we'll relay this to the right team. If you're willing, we'd like to know more about your experience with the ringing background so we can help you with troubleshooting tips that may improve your A-Series. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Poor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 months I can barely hear anything out of the left ear bud.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Chris, thanks for posting your review here. We're sorry to learn that you're experiencing some audio issues with your left ear bud. We recommend checking the firmware version if it's updated. If you're still experiencing the same issue or if you've done this step before then we advise that you reach out to our support team so we can help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Google accessories
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very bad quality earbuds. Doesn't last long...it will be a lump after warranty expired
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Siddy, we're sorry to hear that you find your Pixel Buds A-Series as having poor quality. We'd like to help you out with any support concerns you may be having with your A-Series. You can count on our support team to provide you with the help you need for your device. Simply reach out to our support team using this link: https://support.google.com/googlepixelbuds/gethelp
Google Pixel Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our second pair since Christmas and those aren't working now. So glad I bought the warranty!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing your review here. We're sorry to hear that you're on your second pair of Pixel Buds A-Series and that it's not working right now. This is not the experience we want you to have with your A-Series. If you're willing to give it another go, we recommend that you reach out to our support team so we can assist you further with any concerns you have with the A-Series and help improve your experience. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
No we’re closed Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds okay but it hurts my ears I ended up returning it because once again Google you need to do better
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Joshua, we appreciate you sharing your feedback and we're sorry to learn that you're experiencing some discomfort when you use your Pixel Buds A-Series. Your feedback is important to us and rest assured that we'll relay this to the right team for improvements in the future. If you decide to give the A-Series another chance and have additional questions about the device, please feel free to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
why does BestBuy suck so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy is a terrible company. they held the money for my return over 8 days after receiving the item back
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing your feedback on Pixel Buds A-Series, and we’re sorry to hear that you came across this issue. If you still need help about your refund on the item you returned, we encourage you to contact your retailer. For any questions or concerns about the Pixel Buds A-Series, you can always contact us here: https://support.google.com/googlepixelbuds/gethelp