Customer Ratings & Reviews
- Model:
- GA02372-US
- SKU:
- 6461035
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Pixel Buds A-Series True Wireless In-Ear Headphones' sound quality, comfortable fit, and long battery life. Many appreciate the easy pairing, compatibility with Android devices, and the fast charging speed. Some customers feel the volume could be louder, and the touch controls can be inconsistent. Overall, these earbuds offer a positive user experience with a focus on comfort and convenience.
This summary was generated by AI based on customer reviews.
Worst earbuds Ive ever purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product 11 months ago, renewed. Since that time ive had to returm it twice separate times (each othertime taking several weeks) for the same issue. Now it has happened a third time and its honestly too frustrating too return again. It initially works fine then inexplicably starts getting quiet in one ear. The sound imbalance is disorienting and extremely annoying. Spend your money on something else.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, jjtcomp. Thank you for sharing your concerns with your Pixel Buds A-Series here with us. We're sorry to hear that you had a frustrating experience with the device. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like these earbuds, but the Bluetooth connection wasn't good. Everytime I went for a walk and listened to music the connection would hiccup, lose connection, several times.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi, we appreciate your feedback. We're sorry to hear about the Bluetooth connectivity issue you're having with your Pixel Buds A-Series.
Check out some helpful troubleshooting steps below:
a. Confirm that disconnects are not caused by spotty or intermittent internet connection. Ensure that your mobile phone isn't transitioning from Wi-Fi to cellular data as this can cause Bluetooth audio glitches.
b. Try moving out of the room that has devices that can cause interference such as running microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, and other wireless devices that run on the 2.4 GHz band.
c. Keep the earbuds close to the source device
d. Lastly, we recommend performing a factory data reset on your A-Series: https://support.google.com/googlepixelbuds/answer/9642886
We'd be happy to take a look at the issue, please feel free to contact us here: https://support.google.com/googlepixelbuds/gethelp
Don't damage the case.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Becareful, if you drop or damage the CHARGING case and it stops charging the ENTIRE unit (including the perfectly working earbuds that you actually paid for) are useless. They do no sell just a replacement case.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Brodieman, thanks for posting your feedback. We’re sorry to hear about what happened on your Google Pixel Buds A-Series. Your feedback is important to us as it will greatly help us in improving our products and services. We’ll also make sure to pass along the details of your feedback to the right team. If you have any questions, feel free to contact our support team using this link: https://support.google.com/googlepixelbuds/gethelp
Not Apple Friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple reviews say this work with iPhones, yet it does not specify that it does not offer real time translation with iPhones; which is why I bought them.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MoiMoimoi, thank you for your review of Pixel Buds A-Series. We're sorry to hear that your experience with the device didn't meet your expectations when it comes to using its other features when paired with an iOS device. Please be advised that full access to features requires a Google Account, Assistant-enabled companion phone running Android 6.0+, and an internet connection which is indicated on the box. If you have additional questions or need further assistance with your Pixel Buds A-Series, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
don't drop your case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are decent but if you lose the case, there are no replacement cases avail. These don't wirelessly charge so the only option is to buy a new set. I think I will pass.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Jaycee00, thanks for sharing your review on your Pixel Buds A-Series. We're sorry to hear that your experience with your A-Series was less than ideal when it comes to wireless charging. We made a few focused tradeoffs to bring the same sound quality, design language, and Google helpfulness of Pixel Buds to this more affordable price. We appreciate your feedback and rest assured that we'll relay this to the right team for further improvements in the future. If you decide to give the A-Series another go and have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Post my last review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Or I will find others who have been unlawfully blocked from free speech by you corporate tyrants
No, I would not recommend this to a friendDon't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this does not work the audio is very bad, I would buy apple also the google Pixel has many flaws
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, thanks for posting your feedback on your Google Pixel Buds A-Series and we're sorry to hear that your experience was less than ideal when it comes to the audio quality of the device. If you're willing, we'd like to know more details about your concerns so we can help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp