Customer Ratings & Reviews

I was very disappointed in these, especially after reading so many good reviews. I have had them for just under 3 months and the left earbud simply stopped working. I have taken great care of them, no water damage, no heat/cold damage, etc. The design seems to be so sensitive that any little bump on them (even from the weight of a hat covering it a little) caused it to make shrieking noises that were AWFUL. They left me wanting some old school aux earbuds.

Excellent sound. Excellent touch controls, voice assistant and ask the features. Touch controls are same on either side. I loved the buds, but had to return because it didn't fit well in my small ears.

Issues: - On phone calls, I could only get 1 earbud to work. After a few minutes on the call, the other bud would drop out too. Things I did to fix it (that didn't work): - disconnect, reset buds, reconnect - update Pixel Buds App, update firmware - confirmed that my phone (S21 Ultra) works with other earbuds - it does - returned buds to BestBuy and replaced with a new pair. The issue was the same with the replacement. - Contacted Google support and spent an hour chatting with them without success. My case was escalated.

The headphones sound was great but no matter what fitting I put on the headphones would not fit. They just kept falling out.

I had the original pixel buds and loved them. When they stopped connecting to the charging pod, i decided to upgrade to the pro buds. These fall out of my ears and are uncomfortable to wear when they do stay in.

Earbuds worked great for about 9 months. I started having issues with the right earbud and contacted Google for support/warranty. Google customer support has been disappointing. After a week I'm still being told that "my case has been escalated to a higher reviewer" and an told that they can't give me a time frame for how long it will take to respond. I think they are just trying to get me to give up.

I was really excited to get these earbuds because of their compatibility with my Pixel. They paired seamlessly with my phone and setup was easy and helpful! After about 20 minutes, my ears really started to hurt. I tried readjusting their position for a few hours to make them work, but just couldn't find a happy medium between snug and painless. I changed the earbud size but that didn't help at all. I don't doubt that these are great for a lot of people, but they just didn't work for me. They're definitely worth trying if you have a Pixel. Apple wins this round imo

I bought these to use for when I work on projects and as a daily earbud, I have had them less than a year and the left one is dead. It will not connect to my phone and charge anymore. Talked to customer support and they said that they can't do anything since it is out of the 15 day return window. I will never buy from this store again.

I really wanted to like these. I traded in my competitor-branded earbuds because they had problems getting and staying connected to my Pixel phone. Unfortunately, the pair I received were a massive disappointment. The biggest dealbreaker for me is an incessant sound in the right earbud when ANC or Transparency mode are in use. It sounds like static or like someone constantly blowing on a microphone. The noise is noticeable at all times whether content is playing or not. The only escape is to turn off one of the major features of the Pixel Buds, and even then, the right earbud doesn't sound quite right. The most charitable explanation is that I have a defective product, but there are reviews dating back years in this product line detailing similar issues. I followed the factory reset instructions on Google's support page to see if perhaps that would help but to no avail. The sound persists. I had my husband try them on as well to see if it was a 'me' issue and he noticed the same issue immediately without my prompting. It is ridiculously easy to misclick the earbud. Keeping in mind I only used the product about an hour due to the aforementioned static, I found it all too easy to accidentally trigger commands on the earbuds such as tapping the bud vs holding, or accidentally messing with the volume control. I am returning my product tomorrow, and I haven't decided if I'll give the Pixel Buds Pro another shot. The only reason this is a two star review and not a one star is because the setup process with my Pixel phone was seamless and the earbuds are comfortable.

After owning all the Pixel buds that have been released I have to say the Google has actually nailed it this time. While not perfect, these are still some of the best. One of the major gripes I had with previous Pixel buds had to do with connection issues. They would often lost connection and that would be really annoying. While they got better over time they never really managed to fix that issue until now. The new Buds Pro have a great connection and I've not really had any issues regarding connection. I can walk 20-30 feet away and still have a strong sound coming from these. So if you had any of the previous Pixel Buds before and worried about the dreaded connection issues then worry no more, that issue is fixed. When it comes to sound on these I'm happy to say this is also an area that Google has upgraded and made this stand with the rest in this price point. With good lows, clear highs and mids these hit the mark when it comes to being a versatile pair of buds being able to offer quality sound across a wide range of genres, Sound quality is well above average and on a par with others. The noise canceling is good, Google use custom six-core audio chip to power the ANC and its really does a good job, better than previous version but still not as good as some others, but still a significant upgrade over the previous versions. Transparency mode is ok. It what I would say is the weakest feature on the Pixel Buds Pro, but they do the job, just not as well as others in this department. Comfort is purely down to the user, I have no issues with the Buds Pro, they don't give me ear fatigue or discomfort. The Pixel Pro Buds do have onboard controls: tap once to play / pause, twice to skip tracks, three times to go back. Press and hold to switch between ANC and transparency, and this gesture can be customized to activate Google Assistant as well. You can also swipe for volume adjustment like on previous buds. Battery on these is as advertised with getting around 7 hours with ANC on and 11 with ANC off which is up there with some of the best. IPX4 is a little low for my liking but the will be fine to workout in as they will be sweat proof. The case is only IPX2 which isn't great at all but should be ok for pulling the case out in a slight shower to put the buds back in or pull out to use, but don't expect any real water resistance. Overall these are the best buds that google has produced. The nightmare connection issues are a thing of the past, the new multipoint connection works great, good ANC and good battery life makes these quite easy to recommend

Didn't feel great in my ears and wouldn't stay on that well. The sound is a bit muffled and low my volume would be almost max compared to my apple earbuds where it sounds like the middle vol. I wouldn't recommend this at all

I think buds need functionality over sound quality and these have both. Really would love a better transparsncy mode but otherwise well worth the money for android users.

No good west of money ...no more purchasesing from bestbuy.com

Constant buzzing noise. Sometimes they completely bug out and repeat the last second of audio repeatedly.

They are easy to connect, google assistant on your tips. I got this for my gf and was so impressed that i got one for myself.

These really are nothing to write home about. I returned mine. The software features are great, namely integrated Google assistant with notification readoff. The fit is good not great. The reason I returned them was because they were worse than my Galaxy Buds Pro Gen 1. The wind isolation and noise cancellation were extremely subpar, and that's why they went back!

Absolutely love them. Bought them as a gift for someone else, and after trying them, I'm buying them for myself now.

Good buds. Compatibility with Pixel phones is excellent. Bass could have been better. A bit over priced for the specs. Overall a good buy.

Decent buds in this price range. Nice features such as multi point and audio switch. Noise cancelling not the best

In my opinion the best buds you can find, great sound quality, easy to use, long battery life and fast charging.