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Customer Ratings & Reviews

Your price for this item is $1,799.00

Customer reviews

Rating 4.3 out of 5 stars with 60 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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85%would recommend to a friend

Rating 3.8 out of 5 stars with 18 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a full month before posting a review because I wanted it to be the based on my experience and not my excitement. But guess what? I'm still as excited than the first day. This is the best phone I ever used by far. Good battery, excellent graphics, fluid and reactive. Please order a protective case with the phone. You don't want your new baby to get scratches, trust me...

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Pixel Fold!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pixel fold! I Replaced a fold 3 by Samsung and I am very happy. Best Buy offered $1399 and $179 for a 2 year geek squad full warranty. The phone has alot of great features and excellent aspect ratio. The split screen viewing is amazing and a great addition to this model.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    pixel fold purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, fast and knowledgeable staff. hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both got one and we love it. She had a Pixel 7 pro and I had an iPhone 15. This is definitely a step up in terms of pleasure and function.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Large screen
    Cons mentioned:
    Bulky

    Rated 5 out of 5 stars

    Expensive, but amazing phone...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the Pixel Fold for a month or so, but finally decided to order it thinking that I could always return it, if I didn't love it. After using it for a week, I'll say this, despite a few flaws, this phone isn't going anywhere. Sure, it's a bit bulky, and definitely heavier than I'm used to, coming from my Pixel 7 Pro, but in terms of function, this phone rocks, especially after installing the Android 14 beta. The split-screen use with the internal display is amazing (though you are pretty much limited to two apps), watching movies is fantastic, and taking selfies is a breeze with the back or front camera. I do wish Google would implement some of the popular features from other foldables, such as remembering which apps are often opened together, and giving folks the ability to force any app to take advantage of the internal display, but I'm hoping we'll see those in future updates.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the pixel phones this is the worst .. after 10 minutes the internal screen showed a line of dead pixels

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel Fold

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Bluetooth connectivity, Charging port

    Rated 2 out of 5 stars

    They tried

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a foldable phone when I came across the pixel fold. When Google says all-day battery life, you will get about 14 hours of light usage. And when you use the inside screen a couple of hours at best. There is no SD card slot, so if you need storage, use higher memory. Do not leave the charging cable in your car. If it gets below freezing, it will break. Bluetooth on this phone is also very finicky. It will disconnect your headphones at random times. I don't know if it's the phone or software, but it will freeze my car's stereo when I play music from time to time. Wireless charging on the phone is extremely slow and on a wired charge it still takes hours. Primarily use this phone to do work on the go it does the job well. Other then having to carry a phone charger and a few issues I feel this phone deserves 2 stars.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi John,

      We really appreciate your feedback, and we're sorry to hear that you're having issues with your Pixel Fold.

      We try to upgrade our battery experiences year-over-year with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues please visit: https://goo.gle/BatteryDrain

      If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Fast, Large screen

    Rated 5 out of 5 stars

    Best for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fast and intuitive. Large screen is great for streaming and making posts and flyers. Very happy with my purchase. Probably one of the best phones I've owned. Suites my needs well

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Good camera

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still getting used to the phone. I came from a Surface Duo, which i was able to cultivate exactly how i wanted to use the two screens. Now with one big screen i am relearning how i want to use the small screen and the big screen and how i want to multitask. Its taking time but getting there. Phone is fast and zippy. takes great pics.

    I would recommend this to a friend
  • Pros mentioned:
    Foldable

    Rated 5 out of 5 stars

    One of the best foldables to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Pixel Fold since day 1, and it is an amazing phone to use. It's a foldable you can actually use while closed comfortably and use the inside screen when watching content or doing video calls for work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Foldable

    Rated 5 out of 5 stars

    The Best Fold Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Z fold 3 and I had to try the pixel fold really enjoying it one of the best foldable phones I've ever purchased very great battery life when you install the Android 14 beta. If you have a Samsung Zfold try the Google Pixel fold

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good first attempt, not yet worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first attempt for foldable, unfortunately the chip is outdated, pixel software is excellent. However as a first attempt this phone is missing all the goodies pixel 8 pro has at half the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 2 out of 5 stars

    I really wanted to like the Google Pixel Fold 5G.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to use the Google Pixel Fold 5G, and my experience was a mixed bag. While there were aspects of the phone that I absolutely loved, such as its size and material, I encountered some critical issues that ultimately led me to return it. The build quality is commendable, with the premium materials lending a sense of sophistication to the device. However, the euphoria quickly waned due to the device's screen issues. The front screen was a source of constant frustration. It repeatedly failed to display my open apps or spontaneously minimized applications I was using. Another substantial issue I encountered was with the charging port. Initially, when I plugged in the device, it indicated that it was charging. But after a few minutes, it would inexplicably show that it was disconnected and not charging. This inconsistency in charging status left me concerned about the phone's long-term reliability and its ability to stay powered throughout the day. It's disheartening that a device with so much potential and promise falls short in crucial areas. I really wanted to like the Google Pixel Fold 5G, but the persistent issues with the front screen and the charging port ultimately forced me to return it. Google has a great concept with this phone, but it needs significant improvements in execution to compete with other flagship devices in the market.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    productivity beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing and doesnt get the credit it derserves. the only issues I had was the phone was defective due to issues with the battery. (it was open box) they didnt have another one in stock so I had to get a different phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel Fold: great phone. Battery life is decent. Screens are amazing. Google OS is great. Best Buy: decent. Not upset yet but we will see when I need to submit for warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as a slab phone with the benefits of a t

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel Fold is tremendous and with new regular updates continues to build on what a folding phone should due and be. The size is excellent and can reach across on the front screen. It open in landscape when you need a larger viewing area(getting spreadsheets to review) It adds the extra layer of a tablet when need and make a great single screen phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Pixel phones. The stock operating system and first to get updates arr a draw. I was interested to see what the Fold would being. This device does not disappoint. For I have used the Samsung fold and and was happy with it but wasn't really a fan of the UI skin also the front screen was a bit small. The pixel folds front screen is larger and more usable. Unfolding the screen provides a much bigger workspace but I found going to that less than with the Samsung fold. The speed and smoothness when using the device is fantastic. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    gFold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, reliable and sturdy. Took it for international trip for a month and did not any issues, using international SIM. Battery life was very good and pictures taken on the phone were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from having an iPhone for the passed 10 years to this Google Pixel Fold and I am very happy with what I got. This phone, in my opinion, has better dimensions compared to the galaxy fold while closed and I love having a mini tablet at the palms of my hands/in my pocket. I have two other friends who got this phone and they also only have great things to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the Pixel Fold! I switched to this phone from the Surface Duo 2 since Microsoft stopped updating it and so far it's been a pleasant experience. Battery life isn't great if you're using the phone in open mode all the time but you do get all day battery life if you minimize opening.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 3.8 out of 5 stars with 18 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about design, camera, portability and reliability. Editors are less positive about price and battery. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • TechRadarRating, 4.8 out of 5Lance Ulanoff on June 26, 2023

    Google Pixel Fold review: Google nails the foldable experience in all the best waysGoogle's first foldable is a pricey triumph

    Full Review
  • GizmodoKyle Barr on June 26, 2023

    Google's impressive Pixel Fold still has a few wrinkles to work out.Google's excellent cameras don't fully make up for large bezels, a massive crease, and other user interface issues.

    Full Review
  • The VergeRating, 3 out of 5June 26, 2023

    Google Pixel Fold review: closing the gapThe Google Pixel Fold is a lot of phone. It's heavy, expensive, and often great. But it's also every bit the first-generation product that it is, and it's not ready to take the foldable fight to Samsung just yet.

    Full Review
  • Tom's GuideMay 10, 2023

    Google Pixel Fold reviewThe Pixel Fold is an excellent first foldable phone from Google, offering a front display that's comfy to use, smart multitasking software and multiple usage modes along with strong cameras.

    Full Review
  • Digital TrendsChristine Romero-Chan on December 3, 2023

    Google Pixel Fold review: is it still worth buying?The Google Pixel Fold has arrived, but is it worth that huge $1,799 price tag? We find out in our full review.

    Full Review
  • WIREDRating, 4 out of 5Julian Chokkattu on June 26, 2023

    Review: Google Pixel FoldThe company's new $1,799 smartphone proves the future is foldable.

    Full Review
  • Android CentralRating, 3.8 out of 5June 26, 2023

    Google Pixel Fold review: Wider is betterGoogle's first-generation Pixel Fold is finally here and it mostly lives up to our lofty expectations. It's got stunning design and the camera quality you would expect from a Pixel. A love letter to people who love really big phones.

    Full Review
  • Laptop MagRating, 4 out of 5Sean Riley Sherri L. Smith on June 26, 2023

    Google Pixel Fold review: A formidable first foldableSlim, new foldable design, same old processor

    Full Review